What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store. I have not purchased anything from the Apple store in the past and
What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store.
I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
I'm in Taiwan and have tried to be faithful to the apple brand ..***?
This Apple ID has not yet been used with the App Store. (also will not let me download even free apps.)
Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device)
Similar Messages
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Can not purchase anything from app store
can not purchase anything from app store
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If you have a balance available from redeeming a gift card, make sure there are sufficient funds available > Account Home - Apple Store
Take into account any applicable taxes and or fees added to the purchase price of an app > iTUNES STORE - TERMS AND CONDITIONS -
HT5622 Why can I not purchase anything from I-Tunes
I am having problems purchasing anything from I tunes. I KNOW I have the correct ID and password. However, I tunes will not let me purchase anything. I log into I tunes and it will show my user ID as logged in, but won't let purchase anything when I try to do so. I tunes prompts me to verify my billing information, but first I have to re-enter my password. This is an endless loop. I will enter the correct PW and Apple ID and it will not say the password is wrong, just says verify billing information, and to re-enter the password again. Any ideas Why? Thanks in advance
You need to do what it says to do and contact itunes support:
http://www.apple.com/support/itunes/contact/ -
I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.
I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards. -
Is there a problem with itunes today? I purchased songs form itunes on my ipad and iphone and they didn't transfer to my macpro. Even when I plug ipad into my mac they still won't download to mac. There was no problem before today. Thanks
Yes, I think there is definitely something wrong with iTunes but I don't think it's happened this year - think it was the last update. If I purchase anything using either my iphone or ipad it doesn't download on my imac. Not every time just most. Also, some of my album artwork is messed up.
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They were purchased using someone elses credit card too. I did have a credit card on file and they didn't use it. (Thank God!). So my account, another persons credit card with their name & address on it. So I googled the guy. Found him. I have since placed a call to him to find out the story..but I am betting it was a stolen card. I did place an email with apple. Anyone else have this experience?
It could be this...
http://support.apple.com/kb/HT3702 -
Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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I've been running iTunes on WinXP for years with few problems. I have all my iTunes files on an external USB drive. I just bought a new PC running Win7, 64-bit.
I connected the external USB drive to the new PC and installed 64-bit iTunes on it. When iTunes started up, I pointed it at the iTunes directory in the external drive, using Edit > Preferences > Advanced > iTunes Media Folder Location. It showed a progress bar that it was updating the iTunes Library. I signed in and authorized the new machine. I have one spare authorization.
Then iTunes put up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one.
When I click OK, the iTunes Store page remains blank, apart from saying "iTunes Store" in the middle of the page.
I went to "View My Account" and pressed the Reset button to "Reset all warnings for buying and downloading items", but that doesn’t fix this particular warning. I also tried Edit > Preferences > Advanced > Reset Warnings and Rest Cache.
But still, every time I click the “App Store” button in the iTunes Store window, the message appears. If I click the Books, Podcasts or iTunesU buttons, these display normally. So I’m stuck with being unable to purchase apps, other than through my iPad and iPhone.
If I move the external drive back to the XP machine, the same thing happens. If I go to another PC - a notebook running Vista - everything is normal.
Any idea how I can clear that message?
Thanks for any help you can offer.Further info on my question above.
I have tried re-validating my credit card, which apparently fixed it for some.
I have also tried uninstalling, re-downloading and installing again.
Neither of these steps fixed the problem. -
i am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?
When you set up your Apple ID, did you enter a credit card? That's usually all you need to do. Even for free apps. Also, the credit card need to be issued in the country of the App Store you use. Now, there is a way to set up an Apple ID without a credit card, but it's (IMHO) a good idea to have one on the account incase you ever do want to purchase a paid for app, or want to make an in-app purchase. I've had a CC tied to my Apple ID for several years now. Not once have I had a charge that wasn't mine or any billing issues whatsoever.
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i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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I have never ordered anything. Everything in this list.
Press to edit. To purchase anything from this game.
Answer "No" for the transfer of the game.
It has cost me a lot of money.
I did not like it and would not pay this amount. For games that are too expensive.
Billed To:
[email protected]
preethep notate
Bangkok
Bangkok 10400
THA
Order Number: MHBG76LW0Z
Receipt Date: 22/05/12
Order Total: $49.99
Billed To: American Express .... 7009
Item
Developer
Type
Unit Price
Real Football 2012, Suitcase full of coins
Report a Problem
Gameloft
In App Purchase
$49.99
Order Total:
$49.99This is a user to user forum. Apple is not here. Apple does not read here. Apple does not post comments or answers here.
Use the Report a Problem link on the receipt to contact customer service.
Also, change the password for your Apple ID connected to this account and perhaps remove the bank card information until you have this resolved.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?
How many people use your Apple ID? Anyone else in your family?
I would immediately change your Apple ID password. -
I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store- I cannot search or even view my purchases.
Also Safari keeps crashing. I have shut down the phone and restarted it twice and that hasn't helped. Any ideas?Libellen wrote:
I updated my Iphone 5s with IOS 7.0.5
The Update would not have Installed if it was not suitable for your Device.
Libellen wrote:
... anyhowe the phone is now totaly "dead" and will not turn on
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?
Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
I can't purchased anything from the App store..... HELP ME
I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
ThanksEither that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).
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