What a disgrace Adobe with Photoshop Elements 13

Question

I brought Adobe Photoshop Elements 13 trusting the garbage Adobe went on about it only to find you go and install it and it won't get pass Payloads Adobe Elements 13 Organizer it just fails as a small business I ended up trying to install it on 4 different computer using Windows 8 and 8.1 64 bit and nope the same thing happens I even trying installing the 32 bit program same thing you can not get pass Payloads Adobe Elements 13 Organizer as far as customer support it appears there is none you can't contact anyone at Adobe to get you money back they just don't care. I have gone back to using my old version Adobe Photoshop Elements 11 it works and no issues. I recommend no one buys Adobe Photoshop Elements 13 until Adobe fixes the issues and most of all provide the customers proper support. I wont my money back for a software program that is useless and I can't use. They say you have 90 days from time of purchase to request a refund well what a pack of lies that is as you CAN NOT GET ONTO ANYONE AT ADOBE if you do get on  to some one they will tell you your 90 days has expired this is that they think of there customers world wide.
I'd rate Adobe 0 = for the program and I'd rate their customer service 0 and never buy another product from them.

Answer 1

I agree with you about the lack of customer support. I was able to install it with no problems but when I wanted to print to one of my printers I had a lot of problems. I can only print to one of the printers and it won't print correctly. I contacted Support and chatted with one of the people. I was told that only the forums take care of Photoshop Elements. I also wish that I had stayed with Photoshop Elements 11. After installing 13 the printer issues are in my photoshop elements 11 program. I certainly would not recommend anyone purchasing an Adobe product because of the lack of support.