What about a bug reporting mechanism?

Dear SONY developers an users,
the overview of the forum indicates that the software of our phones has some bugs. This is normal - no software is bug-free.
The best known solution in such cases is to introduce some bug reporting and tracking mechanism.
What do you think about it?
B.r.
Glorifyday
Solved!
Go to Solution.

I think this idea has been posted before and it was forwarded internally. I haven't heard anything about it since so I don't know anything about what happened but I'll send it again
- Official Sony Xperia Support Staff
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Made a Bug Report - now what?

Hi guys
I just had myself a bit of a complaint in the good ol' bug report system for the first time:
http://bugs.archlinux.org/task/6306
Naturally my problem was solved within minutes by another kind ARCHer. In this case by "Jan de Groot (JGC)".
Thanks Jan!
Now, Jan provided the solution for my two machines, and therefore I can happily move on knowing how to handle that particular problem.
But what about the bug report I made?
Who owns it?
Who is supposed to either write it off as one stupid ARCH user (me), and basically close and perhaps delete the bug report. Or else forward the bug to the relevant package maintainer?
What should I do at this point to be a nice ARCHer?
Kind regards,
Henning

JGC is a member of the Arch development team. If he responded to your post, he will probably close it. If not, Romashka, the Arch bug-hunter, will do so. It won't be deleted. Either way, all you need to do is say thank you.
You give the impression that this may have been user error and not an actual bug, something I can't comment on with out the bug report number. If you want to avoid that in the future, I'd suggest asking here first, and/or the ML/IRC, before posting.

Driver update and bug reporting t

I am wondering what users of this forum think about the idea of a responsi've bug reporting mechanism along the lines of the ati catalist programme in which bugs get reported to the drivers department.
the purpose of this would be for the following
to enable users to report to creative bugs in the software
To enable creative to then identify (and acknowlege) problems early and work towards resolving any that appear.
To enable creative to then offer incremental or updated software on a timely basis.
This would improve users perception of creative as a company that is responsi've to its users and enable problems to be dealt with promptly.
Please try and keep comments relvant to the original post as I think it might be interesting to gauge users perception of this idea
Andy

Vista?
Ooh boy.
http://support.apple.com/kb/TS1538
Good luck.

BUG REPORT: Layers with 100% height in timeline knock bottommost layer(s) out of scrollable area

I have tried to post this twice to the official bug report page, but (somewhat hilariously) the bug report page bounces it back with an internal error about an unknown email address, so I'm posting here too just in case. As I have no idea how to report a bug about the bug report page, I decided I might as well just post the bug here.
CS5.5/Windows 7 - Verified on 6 different machines, some 64 bit, some 32 bit
If I have a layer in the timeline that has been expanded to 200% or 300% (via Layer Properties) height, the bottom-most layers gets pushed outside of the viewable area. The scrollbars simply don't scroll that far. I double-checked and this is new since CS4--which still works correctly--so never let it be said that the engineers aren't working on the code! :-/
Basically, I use this for audio layers, as it is nice to expand them to 200% so it's easier to see the waveform and guess where certain words are ending, etc when doing timeline syncing.
It can be worked around by expanding the timeline to be tall enough to bring everything into view, so I suspect the bug lies in the scrollable area calculation. However, since space is at a premium, usually I only have about 5-6 layers worth of space allocated to the timeline panel, so this bug hits me quite frequently (since I have all my old projects set up with 200% audio tracks).

sam wrote:
I have the same soundcard (or at least the same modules loaded) and I'm getting good volume.
Things to check:
If you have the pcm and main volume all the way up in alsa mixer that should be it. You may have to adjust the volume separately if you use esd, arts, pulse, or jack (I don't use them).
Another thing to test is to make sure your using alsa not oss, and you may want to raise the oss level and see what happens.
The final thing is you want to check to see which sound device the audio programs are using (usually found in the preferences).
If none of that works, then you're out of luck. It would help if you post what sound programs you are using and what sound daemons you are using.
Here is my Daemons line from /etc/rc.conf
DAEMONS=(@syslog-ng @network @netfs @crond @alsa @hal @fam)
So i would think im using alsa not oss. but how would i go about raising the oss to make sure? there is no "oss" option in alsamixer. I have tried just abuot every audio progream there is and even firefox, all of them produce about half of the maximum volume level.

What is replacing the Report Model

Hi
Given that from SQL 2012 onwards it is no longer possible to create a Report Model for use in the Report Builder, I was wondering what is taking its place?
The scenario is that I want our end users to be able to create reports using Report Builder to query the live transactional database. I thought I should create a Report Model to help them, but now I'm not sure what to do.
I want to build a solution that we can take forward and not base it on something that is deprecated.
IS the recommendation to move to Analysis Server? If so, what about real time reports.
Thanks for your help.
Graham

Think of a Shared Dataset as a view. You can create them and users can use them in the same fashion, though the data is flattened out. A Shared Dataset works through a Shared Data Source and is direct connection to the database, however when
developing against a Shared Dataset, users typically do not have to authenticate like they would with a Shared Data Source.
There really isn't anything to expose the raw schema or specific set of tables like you can with a model anymore that i am aware of other than using a Share Data Source and trying to limit security on the database side.

Bug report and question about 2.0

ok I have 2 things I need to post about. First is a bug report.
Under settings, brightness category the slider does not function correctly. It refuses to slide like it did in 1.1.4.
Second the capacity has dropped from 14.84GB to 14.6GB. What is taking up 240 MB of space?

thanks for info. Sorry I didn't post this earlier but the slider has corrected itself. Also the is probably being used by the os

Bug report, how do I find out what is wrong?

my computer keeps getting bug reports stuck all over the desktop. When I print them it is 3 pages long and I dont know how to use the information from it. It only occurs when my son is using Runescape an online game. My son says he has reported all the errors when the computer prompts him to. I did find an Bug Report that seems to be associated with this problem. Our computer did shut down occasionally also, but since I switched the location of the new memory I added it has not continued. The reason I am checking with this website is because this is where the reports are going. The first part of the error report from my computer is this:
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x809D50E
Function=JVM_FindSignal+0x10882
Library=C:\PROGRA~1\Java\J2RE14~1.2\bin\client\jvm.dll
Current Java thread:
     at r.a(Unknown Source)
     at r.a(Unknown Source)
     at client.t(Unknown Source)
     at client.B(Unknown Source)
     at client.a(Unknown Source)
     at a.run(Unknown Source)
     at client.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
And the last part of the report reads this:
Local Time = Fri Mar 04 21:38:29 2005
Elapsed Time = 58
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Client VM (1.4.2-b28 mixed mode)
What do I need to do to fix this problem? Could it be Runescapes issue? Is there other information that is more important to this? I really appreciate any help I can get with this problem. And I am sorry for being so long. I have included the Bug Report I found that is an almost exact duplicate of our issue.
Thank you again, Linda Peterson.
COPIED FROM BUG REPORT SEARCH AREA
Bug ID: 5092499
Votes 1
Synopsis IA64 - EXCEPTION_ACCESS_VIOLATION on IA664 W2003
Category java:runtime
Reported Against 1.4.2_05
Release Fixed
State In progress, bug
Related Bugs
Submit Date 26-AUG-2004
Description OS: Windows2003 [5.2.3790]
Chip: Itanium 2
JVM: Sun 1.4.2_05-b04 64-bit server VM
Error message:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x84D5F10
Function=[Unknown]
Library=C:\j2sdk1.4.2_05\jre\bin\server\jvm.dll
Error ID: 4F530E43505002EF
xxxxx@xxxxx 10/5/04 20:02 GMT
Work Around N/A
Evaluation Post tiger
xxxxx@xxxxx 2004-09-02
Comments
Include a link with my name & email
Submitted On 05-FEB-2005
JavaJava13 Hey just wondering. Java is used for runescape on my computer, and it seems to be constantly crashing lately. Not only the game is crshing, it seems to even take down the whole computer with it. Sometimes the computer restarts and I get an error message.
"Your system has recovered from a serious error"
Java continues to add error reports to my desktop with this code: 4F530E43505002EF
Anyone help?

try checking with runescapes FAQ/tech support. I play
WC3: RoC and i only got that same memory location
error(0xc0000005). I got that memory error when I
used a no-cd third party program when they upgraded
the server. So, my advice is check on the FAQ for
errors and ask your son if he is using
ANY third party programs.The 0xc0000005 error is a standard error on Windows that can occur for any number of reasons.
It means something in the application tried to access memory to which windows knows the application should not be accessing.

FAQ: How do I submit a bug report or feature request or otherwise give feedback about Premiere Pro?

The best way to submit a bug report or feature request is to use the bug-report/feature-request form.
The Premiere Pro team doesn’t necessarily see and record every post on every forum and social network, but we do see, record, and track every entry through the the official feature-request/bug-report form.
It also helps a lot if you opt into the Product Improvement Program.
Also, be sure to use the crash reporter.
We really do read all of the bug reports and feature requests, and the software really does get a lot of benefit from detailed crash reports.
Don’t forget about contacting Adobe Technical Support or Customer Service, too. For information on how to contact Adobe Technical Support, see this page. (Note that you must register your product before you can open a technical support case for it.)
If you have tried to get help from our support staff, but the service was inadequate, I can help you to escalate your issue if you send me your case number at kopriva at adobe dot com. You must provide me a case number. I am not offering to solve your problem myself; rather, I am willing to forward your information to someone if you have already hit a dead end with our Technical Support or Customer Service.
If you have feedback about the content of the Premiere Pro Help document, then please add a comment at the bottom of the relevant page. You can add comments to add information, to add links, to make corrections, or to ask for clarification.
If you want to keep up with the Premiere Pro team, then you can follow our blogs, Facebook page, and Twitter feed and so on.
Oh, and I can’t resist this opportunity to remind you to update to the most recent version of the application. Don’t be surprised when the first thing that you hear back from us is that you need to install the latest updates. We fix a lot of things in updates, and we don’t want to go chasing bugs that we’ve already fixed. We’ll keep you posted on our blogs, Facebook page, and Twitter feed about updates as they become available.

Hi qwerty,
Dun tink that creative customer support sucks cos I had been dealing with them in the past and I can say that their service are quite gd and fast. If you wanted a refund, I tink you need to contact the store that sells you the product. Dun tink creative will refund you though.

If i bounce my project the bounced file is not the same as the original. it has about ten seconds at the beginning free and the end is 10 sec cut off. what is the bug?

if i bounce my project the bounced file is not the same as the original.
it has about ten seconds at the beginning free and the end is 10 sec cut off.
what is the bug?
i start the bouncing with the transport lokator as 1 1 1 1
and ends where it sould be over.
but the first 10 seconds are silent then it starts with the beginning of the song and the last 10 seconds are cut off.

hello,
this is a screeshot of my problem.
the first pic as it should be
second with my problem
this happens after some bounces and not regular.
i dont wont to have this.
i have two pics i would like sending to you.
thanx,

How about fixing the bug report submission page ?

I've been trying for I think the 11 time to submit a bugreport to bugreport.sun.com and each time,
the submission FAIL. And of course you loose everything you entered in the page.
Email to the address specified when it fail also FAIL.
rejected by the server for the recipient domain sun.comby userp1020.oracle.com. [156.151.31.79].
The error that the other server returned was:
550 5.1.1 <[email protected]>... User unknown
Please Fix, a bug report page that can't even submit simple text its ridiculous.
This is not the first time I have difficulties getting your site to work.

You're complaining to the wrong people.
Re: bug database does not work?
OTN forum admin are not responsible for the java bug reporting. They cannot fix what isn't theirs.
Locking this thread

[solved] whats the right place for community repository bug reports?

was about to write a bug report, but there was no category for packages:community.. is the forum the correct place for this?
pacman -S freevo
resolving dependencies...
error: cannot resolve "python-pysqlite-legacy", a dependency of "freevo"
error: failed to prepare transaction (could not satisfy dependencies)
:: freevo: requires python-pysqlite-legacy
Last edited by schuay (2008-12-11 18:17:21)

schuay wrote:
was about to write a bug report, but there was no category for packages:community.. is the forum the correct place for this?
pacman -S freevo
resolving dependencies...
error: cannot resolve "python-pysqlite-legacy", a dependency of "freevo"
error: failed to prepare transaction (could not satisfy dependencies)
:: freevo: requires python-pysqlite-legacy
When you go into the bug tracker, there's a drop down list on your left that says "Arch Linux". Go into there, select "Community Packages", and pres the "switch" button right next to it.

How do I send a bug report to Apple about iPhoto?

1) Okay this is probably very basic but I'm trying to find a way to send a bug report to Apple about the problems I'm having with iPhoto and PE since downloading Quicktime 7.1.3.
Can anyone help?
2) Is there any way of finding out if Apple are onto this problem with Quicktime 7.1.3?
3) I've also asked on another thread how I can uninstall Quicktime 7.1.3 and re-install 7.1.2. (the reinstaller for 7.0.4 doesn't work on my computer) but so far I haven't got a reply.

(1) While running iPhoto, click on the "iPhoto" menu and select "Provide iPhoto Feedback".

Did you know that Google toolbar doesn't work properly in FF rc1? I have filed a bug report to Google about this

The Google toolbar doesn't recognize a left mouse click when selecting a 'suggestion'. It's OK using the keyboard, however. I have filed a bug report with Google, but as this is an important extension thought you should know.

See also: http://forums.adobe.com/message/4662367#4662367
-Noel

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
Dave

Hi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave

BUG REPORT FIRMWARE 5.1.7 PLEASE FORWARD TO SUPERVISOR....

BUG REPORT FIRMWARE 5.1.7 PLEASE FORWARD TO SUPERVISOR.
The spa-3102 has the following two bugs.
When the unit sends a hook-flash to the fxo port it:
a) does not send the hook flash to the fxo port for PSTN Hook Flash Len: Instead it uses a very short pulse of about 100ms or 1/10 of a second. It should honor the PSTN Hook Flash Len configurable parameter of .2 – 1.5 seconds.
b) Does not change the line voltage from –7 (off-hook) to –48(on-hook) during a flash-hook to the fxo port. Instead it varies the voltage only by about 2.5 volts.
This was reported as early as June 07 to linksys support. It is reported they agreed and would fix in the next firmware release. There is info that firmware 5.2 being released and is this fix in 5.2 and how can I get it.

Although the problem is still not solved, at least I now know WHY the problem is happening... and Apple's Firmware Update is NOT to blame!
Through a series of coincidences, I was actually lucky enough to get in touch with the engineers in Apple's Airport firmware division, and they were helping me to nail down this problem.
Turns out that Apple takes great PRIDE in the fact that they are one of the VERY FEW manufacturers who make routers that behave properly in this regards: they SPECIFICALLY test for their Airport Extreme routers to allow you to connect to servers behind the NAT by way of the public WAN IP address of the NAT box. This is the way that apparently the NAT/DHCP specification is SUPPOSED TO WORK! You're SUPPOSED to be able to connect this way, if you so desire.
So what was causing the problem on my network, then?
Something I hadn't thought about... the Vonage Linksys RTP300 router that we're using for our Vonage VoIP service. Turns out that this router does NOT support clients behind the NAT connecting to servers behind the NAT by way of the public WAN IP address.
Linksys is to blame, not Apple!
And apparently, this feature may have actually been working in an earlier
firmware update, but apparently, Vonage AUTOMATICALLY pushes firmware
updates to RTP300's, apparently without user notification:
<http://www.vonage.com/help.php?article=1066&category=90&nav=5>
And a forum thread on vonage-forums.com seems to indicate that the 1.00.60 firmware in the RTP300 started getting pushed to customer units on or before 1/26/06, making it less than a month after Apple shipped the 5.7 firmware update for AirPort Extreme Base Stations:
<http://www.vonage-forum.com/ftopic10915.html>. So if the problem cropped up then, it's possible that I accidentally attributed it to Apple when really the RTP300 got a firmware update around then too which may have broken this feature (assuming it was working before then).
Power Mac G4 QuickSilver Dual 800 MHz Mac OS X (10.4.4)

What about a bug reporting mechanism?

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