What about real developer feed-back?

A feature that I'd love to see is a real development team/community dialogue.
Most of the features that i'd like to see and miss in Illustrator have been asked many, many times by contributors of this forum.
However, I have seen few replies or explanations coming from the Illustrator team about particular features, the rationale of the choices they made, the direction of new updates, or the vision for their product in general. I find this silence frustrating.
I could live without features if i know that they are not feasible, but i don't want to waste my time asking for something millions of times.
It's my impression that the developer team don't do a very good job keeping a public communication with the users community, professionals etc.
Maybe I'm wrong, but I find much more constructive dialogues in other products communities- and as a result, I'm a much more happy customer and user.
I know that Adobe PR has received (and will receive) lot of complains about the discontinuation of Freehand and that forums and communities are riotous by nature- but I think a better communication would be a definitive feature for the improvement of a product that aspires to be the vector drawing standard (and monopoly)

Seconded. It'd be nice to hear from the makers every now and then.

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    I am actually deeply dissapointed with Apple and I cannot find any way to even forward a complaint. Not that I believe it would help, but at least I´ve tried. I also think it would be fair to to get my money back for a product I´ve paid for which obviously isn´t working, namely the Apple Care Protection Plan.

    Hi, so you suggest I should be grateful for getting what I have paid for? Sorry but that's only getting what I paid for. Add to that, that this has been against the phone support I've used a lot of time and money for! I don't feel anything but hopelessness for the total lack of customer support. An expensive Mac Book Pro shouldn't fail after 2 years in the first place! But failure may of course happen with the best products, and Apple as well. The real fault however is Apple's arrogance and failure to fix it! Instead of getting help and guidance to a solution, I used hours and lost days of work, and was made to pay a lot for total unusable "assistance". I was even adviced to hold back on taking the Mac Book Pro to a store, as I was told the support person a senior, would figure it out. Well Apple definiately squezzed the lemon! Since the Time Capsule/Time Machine system didn't fuction I was also in a stale mate as I needed assurance that My files wasn't lost when delivering the machine for repair. I was adviced that could happen. Quite a deadlock wasn't it! As an expert on Quality Assurance I was also suffering lost revenue in my work for clients. I finally had to buy a Samsung Ultrabook as working machine and backup, a neccesity as Apple obviously cannot be trusted when needed. Bill Gates and Windows has one advantage over Apple, they know things can go wrong and hence have much better support. Apple support is a maze were only the strongest and most persistent get through. I am one as I didn't accept being treated like that. That's the only reason I finally got a repair. However the machine is still not functioning as mentioned. I have a case number, a phone number and mail address to a senior support person, whom I've been trying to contact for more than a week, He has still not responded to my mails or phone calls. I cannot even figure out how to contact Apple to complain about such ignorance. Note by the way that here in Norway I must pay to call support and more often than not there is more than half an hour waiting time. I might spend hundred of dollars in that "game" without even knowing that I will get the support I've paid for and only keep paying even more for wasting my time! This is simply not good enough, it is no less than arrogant and wrong! I frankly think Apple is doing a big mistake with such por treatmen of their customers.

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    kescom11 wrote:
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    Message was edited by:
    Xenofon

    Xenofon Grigoriadis wrote:
    Hi,
    consider a web application, using BEA between client and an Oracle Database (v9i). BEA is pooling the oracle connections. The oracle database is running in dedicated server mode.
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    >
    Thankful for any ideas or practical experience...
    Message was edited by:
    mk637Joe

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