What advice seems to be working?

I have had no luck A/V chatting with my son about my new granddaughter. We can text but when we try either audio or video we get he did not accept or it times out on his side no matter who invites. He is on a Dell laptop what else I don't know but will find out. Is there a way of telling if the problem is on my side or his. Have tried changing QT and port to 443. Like others have said this router stuff is over my head. Here is my error log and __thanks in advance__ for any help.
Date/Time: 2007-12-28 20:16:23.645 -0600
OS Version: 10.5.1 (Build 9B18)
Report Version: 4
iChat Connection Log:
2007-12-28 20:16:02 -0600: AVChat started with ID 1352911820.
2007-12-28 20:16:02 -0600: ronhbolton: State change from AVChatNoState to AVChatStateWaiting.
2007-12-28 20:16:02 -0600: 0x8c37b10: State change from AVChatNoState to AVChatStateInvited.
2007-12-28 20:16:04 -0600: 0x8c37b10: State change from AVChatStateInvited to AVChatStateConnecting.
2007-12-28 20:16:04 -0600: ronhbolton: State change from AVChatStateWaiting to AVChatStateConnecting.
2007-12-28 20:16:14 -0600: 0x8c37b10: State change from AVChatStateConnecting to AVChatStateEnded.
2007-12-28 20:16:14 -0600: 0x8c37b10: Error -8 (Did not receive a response from 0x8c37b10.)
2007-12-28 20:16:14 -0600: ronhbolton: State change from AVChatStateConnecting to AVChatStateEnded.
2007-12-28 20:16:14 -0600: ronhbolton: Error -8 (Did not receive a response from 0x8c37b10.)
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
0.000027 @:0 type=5 (00000000/16402)
[Local SIP port]
0.393399 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
39.572004 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
97.738744 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
118.897050 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
137.462586 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
194.401600 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
201.671219 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
426.982145 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
433.000781 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
475.576497 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
752.740289 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
755.968196 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
780.836044 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
782.935523 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
895.129465 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
897.394091 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
913.908827 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 0 bytes (0 entries).
915.911333 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 80 bytes (2 entries).
[]

Hi Ron,
This log (and they are vague) suggests the issue is at the other end.
You seems to have done the first steps at your end.
Has the PC end done this bit
http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service
Also which version of AIM
In addition to the firewall have they allowed the app through any routing device ?
9:26 PM Monday; December 31, 2007

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