What am I to do when the home button and lock button doesn't work on ipod Touch?

On clicking the buttons nothing happens...neither does it lock nor does it go to the home page...the screen is also not timing out....

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                 
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT201406 in scientific calculator mode the 7 8 9 numbers/area doesn't work on ipod touch, how can I rectify this?

    The screen is not touch sensitive in the area covered by the 7 8 9 numbers when the ipod is in the horizontal (in scientific calculator orientation) - the rest of the screen is fine. But because of the ares affected I cannot even log on to internet as the password needed has the letters in the affected area!! Frustrating!!
    Any idea how to correct this - in simple terms please as I am not very technical at all!!
    There are no physical marks or scratches on the screen in the area affected.

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • My iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    my iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W

  • My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    do you hold the home and sleep button?

  • On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

    On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

    On my Ipod touch the screen will not work. I can't slide it to unlock
    Try here >  iPod touch: Troubleshooting touchscreen response

  • How do I stop an app from waiting?  I have tried to reboot by holding the home key and power button to power down.  Also, I have tried to sync the apps from my laptop with no success.  Can you help?  Thanks.

    How do I stop an app from waiting?  I have tried to reboot by holding the home key and power button to power down.  The app is still grayed out and waiting so it cannot be deleted.  Also, I have tried to sync the apps from my laptop and tried downloading new appswith no success.  Can you help?  Thanks

    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
    How to Solve the Problem of An iPad App Download Stuck on “Waiting”
    http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
    How To Get Rid Of Your iPad App Download Frozen Problem
    http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    Another thing to try - Turn the iPad Off & then back ON.
    If that doesn't work:
    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.
    • Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
    • After restart, the Waiting should be gone.
     Cheers, Tom

  • My iPhone 4S has crashed 7 times. I hold down the home key and on button to reboot. I tried a restore but has crashed once since. Do I have a faulty phone ?

    My new iPhone 4S has crashed 7 times ie the screen does not come back on when I press the home key. I hold down the home key and on button to reboot and it always comes back. I tried a restore but it has crashed once since. Is this right  ? Do I have a faulty phone ? Any suggestions ?

    Does the screen come back on if you press the sleep/power button?
    Have you tried powering down (hold sleep/power button and swipe red slider) then power back up?  Power cycling sometimes will clear problems.
    If neither works, and you can get to an Apple store, have the genius bar folks try it out...they are very good about replacement if faulty.

  • My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    Kbkohn wrote:
    I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back. 
    Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged.  Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
    Have you done so?  If you have, all of the data is either in iCloud or iTunes on your computer.  Replace the device and restore the new iDevice with the backup of the old one.

  • My home button and lock button are both unresponsive. and its stuck on the settings pages.

    both home button and lock button are unresponsive but if i press both at the same time i can still take a pic. but pressing them individually does nothing. and its stuck on the settings page and i can go anywhere on the settings page but nowhere else. help please??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing..... please help!

    i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........

    Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
    What happens whenyou tru to download the apps directly to the iPod.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • IOS 7 doesn't work on iPod touch 4g, so does the mean its the end for this device? Or are they going to make updates specially for lower devices an apps that are compatible ??

    iOS 7 doesn't work on iPod touch 4g, so does the mean its the end for this device? Or are they going to make updates specially for lower devices an apps that are compatible ??

    Which apps remain compatible will be up to the individual developers who sell those apps. There will be no further iOS updates, but those aren't really necessary to continue to use and enjoy your device. I still have an iPad 1 running on iOS 5, and it is fully functional.
    The App Store has an app called VintApps 3.1.1 that is specifically geared toward iOS 3.1, however, you would probably be able to run most of those apps on your iPod, and considering that there will be a rather large market for iOS 6 apps users, it is not likely that you will see a significant reduction in choices any time soon.
    It is not the end for the device in any sense except that it is at it's ultimate iOS level. And again, I have an iPad that is at it's ultimate iOS level (iOS 5), and I get new apps all the time that work for both my iPad and my iPhone that runs iOS 6.1.1
    No need to fret....
    Cheers,
    GB

  • Where are the home, refresh and X buttons in the header

    When I open my home page on the desktop, there are buttons that let me select home, refresh or X a download. I cannot find these buttons on the header or in the add-ons, etc.

    The '''''Home''''' button was relocated to the right of the Location/URL bar in a prior version. You can drag it to the position you want or get it from the Customize Toolbar window by looking at the following instructions.
    *Click this link --> https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars
    In Firefox 4 and newer versions, the '''''Go, Stop and Reload''''' buttons are combined in one button at the right end of the URL or Address bar. The button changes depending on the activity:
    *green Go arrow when typing in the address bar
    *red Stop ("X") button while page is loading
    *gray Reload (circular arrow) when page is finished loading.
    Separate buttons are possible:
    #Open Customize Toolbar window by clicking Firefox button > Option > Toolbar Layout '''''OR''''' clicking View > Toolbars > Customize if using the Menu Bar '''''OR''''' right-click in an empty space on a toolbar and choose Customize
    #<u>While the Customize window is open</u>, Stop and Reload buttons will show separated between the address bar and the search bar
    #<u>While the Customize window is open</u>, drag the buttons anywhere on the Navigation toolbar
    #*order Reload-Stop will combine into one button
    #*order Stop-Reload will remain separate buttons
    #*or drag a "Separator" from the Customize window between Reload-Stop and they will remain separate
    #click Done at bottom right of Customize window to finish
    #See: https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • My iphone 4s will not charge nor turn on and it does not reset. This has been going on for about 2days, at first it would only stay to 1% i turned it off to charge better and it will not turn back on nor reset using the home button and lock button.

    I have no idea what to do, this is the second time that my phone has completely went dumb on me, the first time was March 2, and after 3hours of charging it finally turned on and charged completely now it does not do that. It stayed at 1% for a whole day (yesterday sunday) and now it does not turn on, and the home and lock button will not reset it. What do i do?? Help...

    This is the MacBook forum, you might post your question in the iPhone forum https://discussions.apple.com/community/iphone

  • My iphone4 today suddenly froze today I did a lot of tries by pressing the lock button(long press) and pressing home button and lock button together( long press) but it is not starting. It's 7.1.1 and iPhone 4

    My iPhone4 suddenly froze today. I did a lto of tries to start it by pressing the lock button(long press) and by pressing the home and lock button together(long press)but it doesn't work. It's an iPhone4 iOS 7.1.1. How to restart it?

    Hi there Arpit gaba,
    I would recommend taking a look at the troubleshooting steps found in the article below. 
    iOS: Not responding or does not turn on 
    -Griff W.

  • Home button and lock button not working on iphone 4.

    I turned on assistive touch and it still wont go to the home screen or lock my phone, i dont know whats wrong. whenever i try the triple click to get to the home screen the assistive toucj turns off

    Hello Matt,
    It sounds like you are not able to access iTunes from your iPhone 4 using Home Sharing, but you can from your iPad.  I found an article with steps that I think would help with this issue.
    I recommend reviewing the full article below, but I think steps 4-7 are specifically useful for what you described:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    what do i do if my iphone 4 front and back camera doesn't work

    gordonw26 wrote:
    Do you have a crack in the screen
    What does this have to do with the camera not working?

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