What are normal business hours for support?

What are normal business hours for Apple Support in the Hong Kong region?
The support page at:
http://www.apple.com/hk/en/support/iphone/contact/
and the phone number, when called, do not specify normal business hours. In fact, the phone number, when called, only says "call back during normal business hours".
Please... are they open on Sunday, Saturday, 8pm, 7pm, ????????

Really kb1951, I did try calling on Saturday, about 6pm. They were closed. But that does not answer my question. And "normal" support lines do address their hours in the recording.
Additionally, if you call at 4pm, even, how does that tell you when they open??? Should I call at 7am, 8am, 9am, 10am, just to get my answer?
You trying to answer my question based on what other businesses do is really a waste of your and my time. As you're just "guessing". I can guess. I don't need you for that!
I came to the support community for a reason - to get an answer, not a guess.

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Please check this info:
User Exits In Sales Document Processing
This IMG step describes additional installation-specific processing in sales document processing. In particular, the required INCLUDES and user exits are described.
Involved program components
System modifications for sales document processing affect different areas. Depending on the modification, you make the changes in the program components provided:
MV45ATZZ
For entering metadata for sales document processing. User-specific metadata must start with "ZZ".
MV45AOZZ
For entering additional installation-specific modules for sales document processing which are called up by the screen and run under PBO (Process Before Output) prior to output of the screen. The modules must start with "ZZ".
MV45AIZZ
For entering additional installation-specific modules for sales document processing. These are called up by the screen and run under PAI (Process After Input) after data input (for example, data validation). The modules must start with "ZZ".
MV45AFZZ and MV45EFZ1
For entering installation-specific FORM routines and for using user exits, which may be required and can be used if necessary. These program components are called up by the modules in MV45AOZZ or MV45AIZZ.
User exits in the program MV45AFZZ
The user exits which you can use for modifications in sales document processing are listed below.
USEREXIT_DELETE_DOCUMENT
This user exit can be used for deleting data which was stored in a separate table during sales document creation, for example, if the sales document is deleted.
For example, if an additional table is filled with the name of the person in charge (ERNAM) during order entry, this data can also be deleted after the sales order has been deleted.
The user exit is called up at the end of the FORM routine BELEG_LOESCHEN shortly before the routine BELEG_SICHERN.
USEREXIT_FIELD_MODIFICATION
This user exit can be used to modify the attributes of the screen fields.
To do this, the screen fields are allocated to so-called modification groups 1 - 4 and can be edited together during a modification in ABAP. If a field has no field name, it cannot be allocated to a group.
The usage of the field groups (modification group 1-4) is as follows:
Modification group 1: Automatic modification with transaction MFAW
Modification group 2: It contains 'LOO' for step loop fields
Modification group 3: For modifications which depend on check tables or on other fixed information
Modification group 4: is not used
The FORM routine is called up for every field of a screen. If you require changes to be made, you must make them in this user exit.
This FORM routine is called up by the module FELDAUSWAHL.
See the Screen Painter manual for further information on structuring the interface.
USEREXIT_MOVE_FIELD_TO_VBAK
Use this user exit to assign values to new fields at sales document header level. It is described in the section "Transfer of the customer master fields into the sales document".
The user exit is called up at the end of the FORM routine VBAK_FUELLEN.
USEREXIT_MOVE_FIELD_TO_VBAP
Use this user exit to assign values to new fields at sales document item level. It is described in the section "Copy customer master fields into the sales document".
The user exit is called up at the end of the FORM routine VBAP_FUELLEN.
USEREXIT_MOVE_FIELD_TO_VBEP
Use this user exit to assign values to new fields at the level of the sales document schedule lines.
The user exit is called up at the end of the FORM routine VBEP_FUELLEN.
USEREXIT_MOVE_FIELD_TO_VBKD
Use this user exit to assign values to new fields for business data of the sales document. It is described in the section "Copy customer master fields into sales document".
The user exit is called up at the end of the FORM routine VBKD_FUELLEN.
USEREXIT_NUMBER_RANGE
Use this user exit to define the number ranges for internal document number assignment depending on the required fields. For example, if you want to define the number range depending on the sales organization (VKORG) or on the selling company (VKBUR), use this user exit.
The user exit is called up in the FORM routine BELEG_SICHERN.
USEREXIT_PRICING_PREPARE_TKOMK
Use this user exit if you want to include and assign a value to an additional header field in the communication structure KOMK taken as a basis for pricing.
USEREXIT_PRICING_PREPARE_TKOMP
Use this user exit if you want to include or assign a value to an additional item field in the communication structure KOMP taken as a basis for pricing.
USEREXIT_READ_DOCUMENT
You use this user exit if further additional tables are to be read when importing TA01 or TA02.
The user exit is called up at the end of the FORM routine BELEG_LESEN.
USEREXIT_SAVE_DOCUMENT
Use this user exit to fill user-specific statistics update tables.
The user exit is called up by the FORM routine BELEG-SICHERN before the COMMIT command.
Note
If a standard field is changed, the field r185d-dataloss is set to X. The system queries this indicator at the beginning of the safety routine. This is why this indicator must also be set during the maintenance of user-specific tables that are also to be saved.
USEREXIT_SAVE_DOCUMENT_PREPARE
Use this user exit to make certain changes or checks immediately before saving a document. It is the last possibility for changing or checking a document before posting.
The user exit is carried out at the beginning of the FORM routine BELEG_SICHERN.
User exits in the program MV45AFZA
USEREXIT_MOVE_FIELD_TO_KOMKD
Use this user exit to include or assign values to additional header fields in the communication structure KOMKD taken as a basis for the material determination. This is described in detail in the section "New fields for material determination".
USEREXIT_MOVE_FIELD_TO_KOMPD
Use this user exit to include or assign values to additional item fields in the communication structure KOMPD taken as a basis for the material determination. This is described in detail in the section "New fields for material determination".
USEREXIT_MOVE_FIELD_TO_KOMKG
Use this user exit to include or assign values to additional fields in the communication structure KOMKG taken as a basis for material determination and material listing. This is described in detail in the section "New fields for listing/exclusion".
USEREXIT_MOVE_FIELD_TO_KOMPG
Use this user exit to include or assign values to additional fields in the communication structure KOMPG taken as a basis for material determination and material listung. This is described in detail in the section "New fields for listing/exclusion".
USEREXIT_REFRESH_DOCUMENT
With this user exit, you can reset certain customer-specific fields as soon as processing of a sales document is finished and before the following document is edited.
For example, if the credit limit of the sold-to party is read during document processing, in each case it must be reset again before processing the next document so that the credit limit is not used for the sold-to party of the following document.
The user exit is executed when a document is saved if you leave the processing of a document with F3 or F15.
The user exit is called up at the end of the FORM routine BELEG_INITIALISIEREN.
User-Exits in program MV45AFZB
USEREXIT_CHECK_XVBAP_FOR_DELET
In this user exit, you can enter additional data for deletion of an item. If the criteria are met, the item is not deleted (unlike in the standard system).
USEREXIT_CHECK_XVBEP_FOR_DELET
In this user exit, you can enter additional data for deletion of a schedule line. If the criteria are met, the schedule line is not deleted (unlike in the standard system).
USEREXIT_CHECK_VBAK
This user exit can be used to carry out additional checks (e.g. for completion) in the document header. The system could, for example, check whether certain shipping conditions are allowed for a particular customer group.
USEREXIT_CHECK_VBAP
This user exit can be used to carry out additional checks (e.g. for completion) at item level.
USEREXIT_CHECK_VBKD
The user exit can be used to carry out additional checks (e.g. for completion) on the business data in the order.
USEREXIT_CHECK_VBEP
This user exit can be use to carry out additional checks (e.g. for completion) on the schedule line. During BOM explosion, for example, you may want certain fields to be copied from the main item to the sub-items (as for billing block in the standard system).
USEREXIT_CHECK_VBSN
You can use this user exit to carry out additional checks (e.g. for completion) on the serial number.
USEREXIT_CHECK_XVBSN_FOR_DELET In this user exit, you can enter additional criteria for deletion of the serial number. If the criteria are met, the serial number is not deleted (unlike in the standard system).
USEREXIT_FILL_VBAP_FROM_HVBAP
You can use this user exit to fill additional fields in the sub-item with data from the main item.
USEREXIT_MOVE_FIELD_TO_TVCOM_H
You can use this user exit to influence text determination for header texts. For example, you can include new fields for text determination or fill fields that already exist with a new value.
USEREXIT_MOVE_FIELD_TO_TVCOM_I
You can use this user exit to influence text determination for item texts. For example, you can include new fields for text determination or fill fields that already exist with a new value.
User-Exits for product allocation:
The following user exits all apply to structure COBL, in which the data for account determination is copied to item level.
USEREXIT_MOVE_FIELD_TO_COBL
Option to include new fields in structure COBL.
USEREXIT_COBL_RECEIVE_VBAK
Option to assign values from the document header to the new fields.
USEREXIT_COBL_RECEIVE_VBAP
Option to supply values from the item to the new fields.
USEREXIT_COBL_SEND_ITEM
A changed field can be copied from the structure into the item. You could use the user exit to display a certain field in the account assignment block (see also MV45AFZB).
USEREXIT_COBL_SEND_HEADER
A changed field can be copied from the structure to the header (see source text MV45AFZB)
USEREXIT_SOURCE_DETERMINATION
You can use this user exit to determine which plant will be used for the delivery. In the standard system, the delivering plant is copied from the customer master or the customer-material info record. If you want to use a different rule, then you must enter it in this user exit.
USEREXIT_MOVE_FIELD_TO_ME_REQ
With this user exit you can include additional fields for the following fields:
EBAN (purchase requisition)
EBKN (purchase requisition-account assignment)
USEREXIT_GET_FIELD_FROM_SDCOM
Option to include new fields for the variant configuration. Fields that are included in structure SDCOM can be processed and then returned to the order.
USEREXIT_MOVE_WORKAREA_TO_SDWA
You can use this user exit to format additional work areas for the variant configuration. You will find notes on the user exit in MV45AFZB.
User-Exits for first data transfer:
The following user exits can only be used for the first data transfer.
Note
Only use the user exits if the names/fields do NOT have the same name.
USEREXIT_MOVE_FIELD_TO_VBAKKOM
Option to include additional fields in structure VBAKKOM (communiction fields for maintaining the sales document header)
USEREXIT_MOVE_FIELD_TO_VBAPKOM
Option to include additional fields in structure VBAPKOM (communication fields for maintaining a sales item)
USEREXIT_MOVE_FIELD_TO_VBEPKOM
Option to include additional fields in structure VBEPKOM (communication fields for maintaining a sales document schedule line)
USEREXIT_MOVE_FIELD_TO_VBSN
You can use this user exit to include fields in structure VBSN (scheduling agreement-related change status).
USEREXIT_MOVE_FIELD_TO_KOMKH
You can use this user exit to include new fields for batch determination (document header).
USEREXIT_MOVE_FIELD_TO_KOMPH
You can use this user exit to include new fields for batch determination (document item).
USEREXIT_CUST_MATERIAL_READ
You can use this user exit to set another customer number in the customer material info record (e.g. with a customer hierarchy)
USEREXIT_NEW_PRICING_VBAP
Option for entry of preconditions for carrying out pricing again (e.g. changes made to a certain item field could be used as the precondition for pricing to be carried out again). Further information in MV45AFZB.
USEREXIT_NEW_PRICING_VBKD
Option for entry of preconditions for carrying out pricing again (e.g. changes to the customer group or price group could be set as the preconditions for the system to carry out pricing again). Further information in MV45AFZB.
User-Exits in Program MV45AFZD
USEREXIT_CONFIG_DATE_EXPLOSION
The BOM is exploded in the order with the entry date. You can use this user exit to determine which data should be used to explode the BOM (explosion with required delivery date, for example).
User exits in the program FV45EFZ1
USEREXIT_CHANGE_SALES_ORDER
In the standard SAP R/3 System, the quantity and confirmed date of the sales document schedule line is changed automatically if a purchase requisition is allocated, and it or the sales document is changed (for example, quantity, date).
If you want to change this configuration in the standard system, you can define certain requirements in order to protect your sales orders from being changed automatically. Use this user exit for this purpose. Decide at this point whether the schedule lines are to be changed.
User-Exits in Program RV45PFZA
USEREXIT_SET_STATUS_VBUK
In this user exit you can you can store a specification for the reserve fields in VBUK (header status). Reserve field UVK01 could, for example, be used for an additional order status (as for rejections status, etc.).
The following workareas are available for this user exit:
VBUK (header status)
FXVBUP (item status)
FXVBUV (Incompletion)
USEREXIT_SET_STATUS_VBUP
In this user exit you can you can store a specification for the reserve fields for VBUP (item status).
The following workareas are available for this user exit:
FXVBAP (Item data)
FXVBAPF (Dynamic part of order item flow)
FXVBUV (Incompletion)
USEREXIT_STATUS_VBUK_INVOICE
You can use this user exit to influence billing status at header level.
User exits in the screens
Additional header data is on screen SAPMV45A 0309, additional item data on screen SAPMV45A 0459. These screens contain the Include screens SAPMV45A 8309 or SAPMV45A 8459 as user exits.
Fields which are also to be included in the sales document for a specific installation should be included on the Include screens for maintaining. If an application-specific check module is needed for the fields, this can be included in the Include MV45AIZZ. The module is called up in the processing logic of the Include screens.
For field transports, you do not have to make changes or adjustments.
Example
A new field, VBAK-ZZKUN, should be included in table VBAK.
If the check is defined via the Dictionary (fixed values or check table) the field must be included with the fullscreen editor in the Include screen SAPMV45A 8309. In this case, no change has to be made to the processing logic.
User Exits in Program MV45AFZ4
USEREXIT_MOVE_FIELD_TO_KOMK
You can use this user exit to add or edit additional header fields in the communication structure - KOMK- for free goods determination. For more information, see the New Fields for Free Goods Determination IMG activity.
USEREXIT_MOVE_FIELD_TO_KOMP
You can use this user exit to add or edit additional item fields in the communication structure KOMP for free goods determination. For more information see the New Fields for Free Goods Determination IMG activity.
User Exits in the SAPFV45PF0E and SAPFV45PF0C Programs
EXIT_SAPFV45P_001
You can use this user exit to decide whether intercompany billing data is used in the profitability segment for cross-company code sales, or whether the data comes from external billing (external customer, sales data from the selling company code.
Regards
Eswar

What are the business scenarios used in plastic industry

Hi Experts,
Could you guys please tell me what are the business scenarios (in sap sd) i should use while implementing in plastic industry (as if someone already worked on implementation project at plastic industry).....
As per my knowledge i would use:
MTS
Batch management
Third party etc....
but in addition to these (if anyone already worked on the implementation project in plastic industry...then what are the business scenario used for......please suggest.....)
If have any idea please suggest........ would be a great help.......
Thank you in advance...........

it depends which part of the value chain you are working at e.g. your company is B2B, supplying ingredients to Plastic industry manufacturer or you sell to wholesellers.
Below are the processes you - may - do in Plastic industry -
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If you require business scenario descriptions (in brief) for the above processes, then please convey.
Edited by: Typewriter on Jul 11, 2011 11:30 AM

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I have researched and found out that the AAC format rules over the MP3 format as fas as sound quality goes with lossy formats. Example: AAC at 128 is better than MP3 at 160 as so forth. My questions are: What are the best settings for ripping cd's in the AAC format? Will I be able to burn cd mixes with the tracks I import into itunes after importing using the AAC format? Does the AAC format have VBR like the MP3 format? Is there other ripping software such as dbPoweramp and Exact Audio Copy that does a better job ripping cd's in the AAC format? Please help!

mysteryroach wrote:
My questions are: What are the best settings for ripping cd's in the AAC format?
It is a matter of opinion, but I suggest 256 kb/s, CBR, and leave all other settings on automatic.
Will I be able to burn cd mixes with the tracks I import into itunes after importing using the AAC format?
Yes. Just put them in a playlist and burn.
Does the AAC format have VBR like the MP3 format?
Yes. You will see it as an option in the Import Settings.
Is there other ripping software such as dbPoweramp and Exact Audio Copy that does a better job ripping cd's in the AAC format?
EAC does a better job of correcting errors in damaged CDs, but for normal CDs iTunes does a fine job of ripping to AAC.

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Issue: Is there a trial available for Premiere Pro CS6?Answer: Yes, subscribe to the free version of Creative Cloud, then download the trial.
Issue: I'm having unexpected behavior in Premiere Pro CS6 and want to trash preferences. How do I do that?Answer: See this blog post: http://blogs.adobe.com/genesisproject/2011/02/premiere-pro-cs5-maintenance-two-great-tips. html#more-537
Issue: I'm getting errors related to QuickTime. What do I do?Answer: See this blog post for troubleshooting items related to QuickTime: http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
Premiere Pro CS6 tutorials
Issue: I'm new to Premiere Pro CS6. How do I get started?Answer: See this blog post: http://blogs.adobe.com/kevinmonahan/2011/05/20/getting-started-with-adobe-premiere-pro-cs4 -cs5-cs5-5/
Issue: I'm switching to Premiere Pro CS6 from Final Cut Pro 7. Are there any tips for me?Answer: See this article by Scott Simmons on Pro Video Coalition: http://provideocoalition.com/ssimmons/story/105_adobe_premiere_pro_cs6_questions_answered
Issue: I just switched to Premiere Pro CS6 from Final Cut Pro 7. Are there any missing features between the applications?Answer: See this article: http://provideocoalition.com/ssimmons/story/10_fcp_things_fcp_editors_might_be_missing_in_ adobe_premiere_pro_cs6
Issue: Are there any good, free Premiere Pro CS6 tutorials available?Answer: See these tutorials: http://library.creativecow.net/series/Premiere-Pro-Basics-CS6--above-with-Andrew-Devis
Issue: How do I optimize Premiere Pro CS6 for best performance?Answer: See this article: https://www.video2brain.com/en/courses/after-effects-premiere-pro-performance-workshop
Issue: How do I operate the multicam function in Premiere Pro CS6?See this article: http://provideocoalition.com/ssimmons/story/working_with_multicam_in_adobe_premiere_pro_cs 6

Hi ..
GO to website www.Apache.org
down load Apache tomcat server .
install it ...
Go to sun site
c and download jsp tutorials ...
Go to
(www.coreservlets.com)download book core servlets
u can find lots of nice books supported by sun on sunwebsite ...
Now u r equipped ....
start doing everything (R &D) on server ..
Join This JSP forum and ask any thing u didnt got ..or learn or get confused..
I thing once u go through this ..it will do all what u want
Hope it helps
Best of Luck :)
regds & take care

What are advantage and disadvantage for Physical Standy and Logical Standby

HI,
What are advantage and disadvantage for Physical Standy and Logical Standby configuration?
Thanks
Ken

Logical standby database
The key advantage for logical standby databases is that they're opened read/write, even while they're in
applied mode. That is, they can be used to generate reports and the like. It is indeed a fully functional
database. Also, additional indexes, materialized views and so on can be created.
However (this being a disadvantage) not all datatypes are supported.
Oracle (or more exactly the log apply services) uses the primary database's redo log, transforms them into
SQL statements and replays them on the logical standby database.
Physical standby database
A physical standby database is a byte for byte exact copy of the primary database. This also means that
rowids stay the same in a physical standby database environment.
Oracle (or more exactly the log apply services) uses the primary database's redo log to recover the
physical database.
A physical standby database might be opened read only; however, the received logs are in this case not
applied. When the logs are applied, the database is not accessible (it is then in a managed recovery state).
Regards,

What are normal business hours for support?

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