What are templates and how does one use them?

I'm in the process of migrating from TheBat! (on WinXP) to TBird (on Xubuntu 12.04.4) and the terminology used by the two programs is drastically different. I'm finding the TBird "help" pages focussed almost entirely on brand new users who know nothing about e-mail, with no details available to assist people in my situation in getting up to speed.

I used the bat for a couple of months about 10 years ago. Basically all you have to keep in mind is the days when we did it on paper and you will not go far wrong in guessing what things mean.
Templates are :- think of a template in Microsoft Word really. Canned text useful for canned responses like automated "Thank you for your inquiry we will get back to you latter" stuff.

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