What are the hours of operation for phone support? I cannot find them and the phone system just says between regular hours?
My patience has been pushed to its limit with this iPod and I cannot find hours of operation for customer service and tech support and the phone system just tells you no one is available and call back during regular hours, but nothing saying what those hours are. Does anyone know?
Looking at the Apple's website and previous posts, Apple does not publish the hours. Did you can in the USA during the times that corresponsd to about 9AM to 4PM Pacific time?
Similar Messages
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I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?
Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store. -
downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped?? cannot find them now? help (restarted, synched etc etc) same problem
Hi jaswantfromlondon,
I apologize, I'm a bit unclear on the exact context for when or how these tones disappeared. If your tones have disappeared and you are having issues restoring them, you may find the information and steps outlined in the following article helpful (it refers specifically to 8.1.1, but the steps may more generally apply to your situation):
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
Regards,
- Brenden -
I transferred photos to my computer by cutting and pasting. I have some on my phone that I didn't cut and paste. Now they are gone and and I cannot find them anywhere on phone or computer. Are they lost forever. I have done no back-up recently or icloud. My daughters 8th grade graduation was on it. I am devastated.
A lot of I should haves. I had too many photos and while at work I opened up the 4 folders inside of the DCIM folder on my phone. I didn't think it would be a big deal to just cut the photos and paste on my computer as I have done this before. i moved one folder that had 803 pictures in it and all was fine. I ran out of time and unplugged phone and went home. When I got to work this morning I was looking at my phone and realized I only had 34 pictures. I knew there should have been 400+ there and they are gone. Don't know what happened and if they were deleted off phone or computer I cannot see them anywhere. I didn't back up (I know mistake) Lessoned learned I just hope there is something i can do!
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My Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks on the left side. I am running Lion. How do I get this to charge and turn on? Thanks
If your model Macbook Pro is the calibrating model, let the battery calibrate.
If not, and are still under warrant or have Apple Care, give them a call and get a case number. Otherwise, take the computer to an Apple store or an AASP. Whichever is more convenient for you. -
someone please help me! I just traveled to hong long and the minute I arrived something wrong was happening with my photos, I can't take any new photos because if I did they either get repeated or just be shown as grey pictures and when I try to upload one to a photo editing app it says "error cannot Load photo" and the same happens in twitter and Facebook! this has been found on for Like more than a week now, even when I want to set a picture as my profile picture in man it ends up zooming the picture way more than how I chose it in the border,, I would like to be able to take good photos again, any help?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I upgraded my iphotos and now all my photos are gone in all my albums. (1800 photos.) How do I find them
and put them back where they belong?What version of iPhoto? Assuming 09 or later
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
My question is stated above, if possible, can anyone answer it ? Thanks a lot in advance.
I cannot give you a legally backed opinion but I would imagine that if, for example, you were using icons, provided you had permission to use them your App would be acceptable.
From what I see, there are three distinct types of icons. Freeware, Licenced ware and original art. For licenced ware and original art you would certainly need the agreement of the copywrite holder or artist. For freeware, it would be wise to seek permission in case the situation changes..
The same would go for pictorial representations. Unless copywrite has been sold, the artist holds the copywrite and you would need permission to use it.
I cannot see how the approval of the app would be affected because it would be your responsibility, as the developer, to have obtained all necessary permissions.
Hope this is of some help. -
After problems with iPhotos I emptied my iPhoto trash but it tells me there are still over 300 photos in the trash yet it looks empty and I can't find apparently still existing photos. How can I make the number go and tells me my trash is on zero?
First ry the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
If the above doesn't help continue with the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
Mozy in installed on my Macbook. I cannot/do not kow how to navigate to the bookmarks for Firefox so I can back them up.
If your Mozy account has space, you could back up your entire profile folder. For more info, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
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How do I export items from my iPhone to my iMac? Apple sent me a message to my iPhone, saying that there is an update for iOS, to 6.1.3, but before I install this update, I should first transfer some items from the iPhone to my iMac; otherwise I would lose these items (apps?)
I have two problems with this: 1) I don't know what files I should transfer, and 2) I don't how to transfer from an iPhone to an iMac (but do know how to download apps from iTunes Store to my iMac, and then to my iPhone.
Very confusing! Any help/suggestions gratefully accepted.
DBHMove the cursor to the very top of the computer's screen, click on File, and choose Transfer Purchases. If you need to authorize the computer, the command is in the Store menu.
(79537) -
I downloaded the installer for photoshop 13 elements and essential for ma but i cannot find them
i have just purchased photoshop elements 13 and essential elements. I downloaded Akamai. But do not know how to proceed to install the [rpgram
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
I made purchases on my icloud acct which contained much music stored on my girlfriends computer. She also deleted me from the acct and reset it under her name and info. I now cannot retrieve or locate any purchases that I made using my ipodtouch. They also have been seemingly deleted from her computers database. How can recover these purchases?
Download Past Purchases
http://support.apple.com/kb/HT2519
You will need to use the Apple ID that Originally made the purchases. -
I have Photoshop Elements 10 on a Mac. Adobe offered me an update to version 13. So I ordered. And every download option is Windows which is worthless to me. So unless i get a quick solution to convert to a Mac upgrade, i will cancel the purchase via credit card.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
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So yea title says it all
Logic doesn't see the GarageBand files and neither do I .... So I reattempt saving it and my iPad sees the files there so .... They're there
But you shouldn't need GarageBand to access it on my Mac IF I OWN LOGIC PROHi
With your iPad connected, open iTunes & select the iPad
Select the Apps tab, and scroll down to File Sharing.
Select the GB songs you wish to get onto the Mac and click "Save to"
By default, these seem to go to <User> Documents, but you could save them anywhere (Check where you setup is saving them).
Open Logic, and then File:Open
Navigate to wherever you saved your GB songs to, and select one. Open it
Logic prompts you to save this new project somewhere... done.
CCT
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