What are the odds? Repaired, New or Refurbished ZEN MIC

I recently RMAed my Zen Micro due to the headphone jack issue. Being the first time Im dealing with CREATIVE's customer service i decided to look back on past threads and I came across a couple that mentioned that for this issue Creative was sending stand-alone units believed by their users to be "refurbished", where most of them had other technical issues (back button malfunction, firmware issues. etc.)
My questions are:
Has anybody that had this problem got their Micro "Fix" or replaced with a "NEW" or "Refurbished" Unit's
If you got it fix how was your experience...better or worst?
If by chance you were lucky enough to get it NEW how was your experience....better or worst?
If you got a refurbished how is or was you experience with it....better or worst?
I'll appreciate your responses!
PS if any of the forums moderators (Catherina or Jeremy) could explain this process it will be also appreciated!

True, how can we tell?...but when you hear the world refurbish by definition it means: "restore something to good repair: to restore something to a cleaner, brighter, or more functional state"
this could mean many things (and just in case, Im assuming):
*An RMAed micro from someone else fixed and sent to you.
*A guinea pig from firmware tests with a new hard disk.
*The assumptions are endless... I don't work at creative.... I would fear the worst when I hear the word refurbish until otherwise they tell us how they do it!
The point of all of this is that we all spent hundreds of dollars on these gadgets to receive one that you don't know its past history, now if the tell me.... that they'll fix mine that's another story (mine had no firmware issues, all buttons work fine....) so all they do is mess with it and send it back. Many people in these forums had complained that their replacements had gone bad after a few months. I didn't spend that amount of money to go through a different issue every few months...truly is not worth it.

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...of being struck by lightening twice. (a vent)
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What are the odds? Repaired, New or Refurbished ZEN MIC

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