What are the sap basis daily activities in support project
Hi Friends, recently i am involved in Support project, could you please tell me what are the daily activities to follow in support project
thanks®ards
suresh
Hi Suresh,
Few of daily activities in which you as a Basis Consultant should involve are as below:
- Day to day system administrative issues raised by users e.g. User ID locked or new SAP ID creations etc.
- Daily watch on background batch jobs. If any job failed due to some reason, work on it to avoid such failure in future with the help of function consultant
- Watch on system performance
- Authorizations & Roles definitions & assignements depending upon requirement.
- System Backup depending upon business requirement
- Printer setup in SAP
- Watch on Print spool to avoid failures in SAP doccuments printing
- Watch on interfaces (IDoc/EDI etc), if any, with external system
Also talk to your earlier or senior Basis consultant to know more.
Hope it will help you.
Regards,
Anup
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can any body reply what are the common errors we get in supporting project
for abapers tickets will get or not.
what type of tickets generally get regarding reports.<b>SAP Tickets</b> are nothing but problems or issues raised by the end
customer in a company where end users are running SAP project.
Once the SAP project is implemented, support phase begins. Support
team is responsible for solving the tickets/issues in day-to-day
business.
For any support project, customer will set up Help Desk. If any
problem occurs customer will call Help Desk and register the
issue/Ticket.
Different companies use different software products to manage SAP
Tickets. Remember this software is not provided by SAP. It is third
party software. There are many software products in the market like
Manage Now et c. You can call these software products as tools.
All tools will provide the common attributes which are listed below-
1) Every user will be provided with user name and password to enter
into the tool
2) We can see the tickets assigned for a particular user name.
3) You can list all open tickets by giving the Date Range
4) You can list all closed tickets by giving the Date Range
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7) You can see the description of the Ticket, by entering the Ticket
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What is the severity of the Ticket?
There are lot many other attributes like you can transfer the Ticket
to another user etc.
<b>What is the severity of the problem Ticket?</b>
When a Ticket is raised, it will be given severity. There are
following severities. It may vary from company to company.
Severity 1
Severity 2
Severity 3
Severity 4
The severity will be decided based on the business critical impacts.
If there is large impact on the business it
will be given 1 severity, if it is having least impact then it will be given 4.
Severity 1 problem tickets should be solved in 8 hours.
Severity 2 problem ticket should be solved in 16 hours.
Severity 3 problem ticket should be solved in 15 working days.
Severity 4 problem ticket should be solved in 30 working days.
Again the no of days may vary from one company to another.
All these things will be decided when giving the contract to the IT
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What happens if a particular ticket is not solved by the IT company
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<b>Errors in Extraction</b>
1) RFC connection lost.
2) Invalid characters while loading.
3) ALEREMOTE user is locked.
4) Lower case letters not allowed.
5) While loading the data i am getting messeage that 'Record
the field mentioned in the errror message is not mapped to any
infoboject in the transfer rule.
6) object locked.
7) "Non-updated Idocs found in Source System".
8) While loading master data, one of the datapackage has a red light
error message:
Master data/text of characteristic ZCUSTSAL already deleted
1)extraction job aborted in r3
2) request couldnt be activated because theres another request in the
psa with a smaller sid
3) repeat of last delta not possible
4) datasource not replicated
5) datasource/transfer structure not active
<b>Issues faced during the implementation :</b>
1. Slippage of milestones
2. Incorrect or wrong design
3. Reporting format problems
4. Data not matching or reconciling problems
5. Issues discovered during testing leading to redesign
6. Performance issues
7. Requirements misinterpretation
9)check the data same in source system and target system ( i mean
suppose u are extarcting from r/3 after loading check ur data r/3 and
bw same or not.
10)that is abap code, i didnt understand ur question properly.
11)
12) generic extarction, if ur businees contect satisfy ur requirement
u go for generic, suppose u need data from different tables go generic
with view with 1:1 relation 1:M relation for function module.
13)v3 update back groud job is in lo
14)its superior info object, u can find this in master data tab .
15)
16)tuning we will go for improve query performance (compression,
aggregates, partation, index, rollup, precalculated web tneplates.)
17) rsa7(check with some one)
18)bw statics for find data base time and olap time and frontend
time(based on u can improve query performance create like aggra comp ,
indices etc..)
19) direct chain only one chain , meta chain if u have more than one chains
load errors u can solve manually, other than load errors u can wait
right click and repeat.
20)
21) u cn cteate other cube and traansfer, but data space waste.(bec
structures will be deffi)
22) u mean data source enhancement.or not(let me know)
23)rsap0001( for customer exit variables) 001 for transaction data 001
attributes, 003 text 004 hierchies.
24)web application design , its like same bex, but report will execute
in browser.
25)
26) arrangement of process are called process type and we can use
varient and start process for back ground jobs.
<b>Don't forget to asign points</b>
regards
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Hi PM Guys,
I have a question that is as below:-
We have the following Master Data:
1) Functional Location
2) Equipment
3) Equipment BOM
4) Counter
5) Catalog Profiles
6) Task List
a) General Task List
b) Equipment Task List
7) Maintenance Plans
a) Time Based
b) Performance Based
Can you tell me the SAP standard programs available for the above master data which can be used for data migration of the above master data from the flat files into SAP system.
Thanks in Advance,
Vijaya KrishnaHI
you can find the standard program while executing the T code LSMW itself.
type LSMW ,specify the description in the next screen select the <b>Standard batch or direct input</b> under the heading you can find the in the field <b>object</b> use F4 to find all the standard programs in SAP
0400 Equipment
0410 Message (IH)
0420 Confirmation (IH)
0425 Measuring point
0430 Measurement Documen
0440 Functional location
0450 Object link
0460 Maintenance plan
0470 Equipment task list
0480 FnctnlLoc.TaskList
0490 Gen.task list
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HI,
Please follow the link given below to explore SAPSCRIPT.
SAPSCRIPT
SAPSCRIPT 2
http://www.sapbrain.com/TUTORIALS/TECHNICAL/SAPSCRIPTS_tutorial.html
http://www.sap-img.com/sapscripts.htm
Link for SAP Scripts (step by step procedure)
http://smoschid.tripod.com/How_to_do_things_in_SAP/How_To_Create_A_SAPSCRIPT_Form/How_to_Create_SAPSCRIPT.html
http://esnips.com/doc/1ff9f8e8-0a4c-42a7-8819-6e3ff9e7ab44/sapscripts.pdf
http://esnips.com/doc/1e487f0c-8009-4ae1-9f9c-c07bd953dbfa/script-command.pdf
http://esnips.com/doc/64d4eccb-e09b-48e1-9be9-e2818d73f074/faqss.pdf
http://esnips.com/doc/cb7e39b4-3161-437f-bfc6-21e6a50e1b39/sscript.pdf
http://esnips.com/doc/fced4d36-ba52-4df9-ab35-b3d194830bbf/symbols-in-scripts.pdf
http://esnips.com/doc/b57e8989-ccf0-40d0-8992-8183be831030/sapscript-how-to-calculate-totals-and-subtotals.htm
SAP SCRIPT FIELDS
http://help.sap.com/saphelp_erp2005vp/helpdata/en/d1/8033ea454211d189710000e8322d00/content.htm
scripts easy material
http://www.allsaplinks.com/sap_script_made_easy.html
Other Links
http://www.virtuosollc.com/PDF/Get_Reporter.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/da/6ada3889432f48e10000000a114084/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/66/bc7d2543c211d182b30000e829fbfe/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/5b/d22cee43c611d182b30000e829fbfe/frameset.htm
http://www.virtuosollc.com/PDF/Get_Reporter.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/da/6ada3889432f48e10000000a114084/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/66/bc7d2543c211d182b30000e829fbfe/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/5b/d22cee43c611d182b30000e829fbfe/frameset.htm
http://www.thespot4sap.com/Articles/Code_CostCentreReport.asp
http://www.allsaplinks.com/dialog_programming.html
http://help.sap.com/saphelp_webas630/helpdata/en/9f/db9cdc35c111d1829f0000e829fbfe/frameset.htm
http://www.allsaplinks.com/files/using_table_in_screen.pdf
http://www.geocities.com/ZSAPcHAT
http://www.sappoint.com/abap/ssintro.pdf
http://www.sappoint.com/abap/sscript.pdf
http://www.sappoint.com/abap/sscript.pdf
http://www.sappoint.com/abap/lsetssap.pdf
http://www.sappoint.com/abap/sscrtpex1.pdf
http://www.sap-img.com/sapscripts.htm
http://www.thespot4sap.com/Articles/SAPscript_Introduction.asp
http://www.sapbrain.com/TUTORIALS/TECHNICAL/SAPSCRIPTS_tutorial.html
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCSRVSCRPROG/BCSRVSCRPROG.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCSRVSCRRDI/BCSRVSCRRDI.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCSRVSCREDIT/BCSRVSCREDIT.pdf
http://www.sappoint.com/abap/sscrtpex1.pdf
http://www.sap-img.com/sapscripts.htm
http://www.esnips.com/doc/1ff9f8e8-0a4c-42a7-8819-6e3ff9e7ab44/sapscripts.pdf
Regards,
Padmam. -
What are the SAP api calls...
Hi, I have a question about the SAP Portal framework. For example, if I created an edit page for editing portlets, is there an api call that I make to tell SAP portal that I am on edit mode so that portal will subsequently save the changes to perhaps an xml file? Maybe there is a edit_mode variable ?
Any suggestions or sample code is greatly appreciated!
Thanks so much!
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What are the consultant roles in Upgradation or migration project
Hello ,
Would you please any dody help me to provide the role & responsibilities of consultant in SAP upgradation or migration project.Thanks.
Regards,
SampallyDear Sampally,
SAP defined a roadmap for upgrade.
1) Project Preparation
Analyze the actual situation
Define the objectives
Create the project plan
Carry out organizational preparation for example identify the project team
2)Upgrade Blueprint
The system and components affected
The mapped business processes
The requirements regarding business data
3)Upgrade Realization -- In this phase the solution described in the design phase is implemented in a test environment. This creates a pilot system landscape, in which the processes and all their interfaces can be mapped individually and tested on the functional basis.
4)Final Preparation for Cutover -- Testing, Training, Minimizing upgrade risks, Detailed upgrade planning
5)Production Cutover and Support
The production solution upgrade
Startup of the solutions in the new release
Post processing activities
Solving typical problems during the initial operation phase.
SAP expects at least 2 to 3 months for Upgrade and that again depends on project scope and complexity and various other factors.
STEPS IN TECHNICAL UPGRADE
Basis Team will do the prepare activities. (UNIX, BASIS, DBA).
Developer need to run the Transaction SPDD which provides the details of SAP Standard Dictionary objects that have been modified by the client. Users need to take a decision to keep the changes or revert back to the SAP Standard Structure. More often decision is to keep the change. This is mandatory activity in upgrade and avoids data loses in new system.
After completing SPDD transaction, we need to run SPAU Transaction to get the list of Standard SAP programs that have been modified. This activity can be done in phases even after the upgrade. Generally this will be done in same go so that your testing results are consistent and have more confident in upgrade.
Run SPUMG Transaction for Unicode Conversion in non-Unicode system. SPUM4 in 4.6c.
Then we need to move Z/Y Objects. Need to do Extended programming check, SQL trace, Unit testing, Integration testing, Final testing, Regression Testing, Acceptance Testing etc.,
The main Category of Objects that needs to be Upgraded is
Includes
Function Groups / Function Modules
Programs / Reports
OSS Notes
SAP Repository Objects
SAP Data Dictionary Objects
Domains, Data Elements
Tables, Structures and Views
Module Pools, Sub Routine pools
BDC Programs
Print Programs
SAP Scripts, Screens
User Exits
Also refer to the links -
http://service.sap.com
http://solutionbrowser.erp.sap.fmpmedia.com/
http://help.sap.com/saphelp_nw2004s/helpdata/en/60/d6ba7bceda11d1953a0000e82de14a/content.htm
http://www.id.unizh.ch/dl/sw/sap/upgrade/Master_Guide_Enh_Package_2005_1.pdf
Hope this helps you. Please let me know in case of any specific queries.
Regards,
Rakesh
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