What are the setting in order to use headset with vontage softphone, caller can't hear me

have dv7 entertainment notebook with IDT audio. When I use vontage softphone caller can not hear me but I can hear them. Is there some default setting for the notebook that I am missing or is it a vontage issue?
windows 7
HP Pavilion dv7 Notebook PC
Intel i5
64 bit os

I had the same issue. It was not being muted by my face (although sometimes that would happen). For me you could actually tap on the back of the phone and get it to work...but only for a short period of time.
I went through all the normal trouble shooting items... rebooting... restoring...etc. At the end of the day I took it into Apple store. They said they've had other people with the same issue and the best bet is to replace the phone while it's still under warranty. You have one year from purchase date unless you bought the extended Applecare.
I wouldn't bother with too much more trouble shooting...not since this is a known issue that others have had happen.

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