What can I do about an iPhone 4S where the on/off button has quit working?

I've heard this is a common problem.   Will Apple pay for fixing it as a product defect?

You can make an appointment at the genius bar at your local Apple Store or take it to the AASP in your country and see what they have to say about it. If it's under warranty and hasn't been physically damaged, it should be replaced. If it isn't under warranty, you'll have to pay.

Similar Messages

  • How can you soft reset an iphone 4s when power on/off button not working

    How can you soft reset an iphone 4s when your on/ off button is not working?
    My voicemail messages are unobtainable and i'm trying to work out how to fix this.

    Sorry you don't.

  • What can i do about my iphone that has a blue tint to the screen when i have sunglasses on?

    what can i do about my iphone that has a blue tint to the screen when i have sunglasses on?

    That sounds like an issue with the sunglasses and possible polarization...there is nothing that you can do to offset that on the iPhone itself.

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    What can i do about my iPhone 4 not ringing any more it just vibrates?

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  • TS4148 what can i do if my iPhone cant read the sim card and couldn't be activated and when connecting it to my macbook it says no sim card installed

    what can i do if my iPhone cant read the sim card and couldn't be activated and when connecting it to my macbook it says no sim card installed

    This Apple doc might help ya out -> iPhone: Troubleshooting No Service or No SIM
    If those tips don't take care of it, try contacting the carrier to get another SIM.

  • My mouse can not click to anything left, right or the middle mouse button does not work

    I am using a 24 inch imac and the problem is suddenly my mouse can not click to anything left, right or the middle mouse button does not work i can see cursor moving and i can use the features of the keyboard but my mouse dies. I tried to plug in another mouse magic trackpad and my tablet but each has the same problem. I can not click to anything but cursor is moving and computer is not frozen. I have to shut it off from the power button when this happens. Do you have any idea what can cause this and how can i fix this?

    Reset the SMC 2-3 times. Click Intel iMac SMC and PRAM resets for instructions.

  • HT1212 Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold hom

    Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold home button to reset please help.

    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
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    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
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    You can redownload most iTunes purchases by:
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  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • What do i do if my ipod 3 is disabled and the power off button does not work?

    What do I do if my iPod 3 is disabled and  the power off button does not work?

    Did you try restoring your iPod on itunes.

  • The on off button no longer works on my iPhone 4s. If I update my iOS will my phone turn itself off as part of the process? If it does I won't be able to turn it back on so I need to know but can't remember from last time!!!

    Will my iPhone 4s turn off as part of the process of updating my iOS? The on/off button on my iphone doesn't work so I can't allow my phone to run out of battery or turn off because I will not be able to turn it back on.

    Ok here is a nuance
    Try it - when your phone locks
    Insert the charging cord which is connected to a power source on the other end  - wait about a minute - and then take it out
    The screen will "wake up"
    That is always your way out
    I use assistive touch as well to lessen the wear and tear on my home button
    Sleep mode is what your phone does when you are asleep
    (906)

  • HELP: I sync my iphone ios 4 to another iphone ios5, sync was completed but after a few mins, iphone will auto restart and freezes at the home screen which I can't unlock. I have to hold the "home"   "off" button to restart the phone.

    Dear all, please hel!!
    I sync my iphone ios 4 to another iphone ios5, sync was completed but after a few secs, the iphone with the IOS 5 firmware will auto restart and freezes at the home screen which I can't unlock. It will then freeze for a few secs before repeating the restart phase again and again and again.
    To solve this issue, I have to hold the "home"  + "off" button to restart the phone. Afterwhich, it will restart the phone. However, although my stuff are still on the phone, all my sms are gone.
    Can someone please assist urgently.
    My data was transferred from another iphone 3GS which is running an IOS 4.0.1 to another 3GS running ios 5.0.1
    Is there a serious compatibility issue with both firmware?
    Please help.
    Thanks!

    Can't I just set up Exchange as one of my calendars in ical?
    Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
    Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
    No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
    What is the best work around for this?
    None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
    I have this set up on my phone (Exchange calendar along side personal and other calendars from iCal). Same for contacts. Works great.

  • HT1430 How do I restart an Iphone 3GS when the sleep/wake button doesn't work?

    I have an Iphone 3GS which I have to restart. But the sleip/wake button doesn't work. What can I do to get it restarted then?
    Thanks

    If the iPhone is on and working, one way is to Reset Network Settings. Settings App > General > Reset > Reset Network Settings.

  • TS1424 When I try to watch a rented movie from ITUNES ver 11 on my WIN 7 64 bit PC...the movie starts then after about 30 seconds I receive the following error "Itunes has stopped working"

    I downloaded and rented a movie from ITUNES ver 11. I'm able to run the movie but after about 30 seconds I receive an error.
    "Itunes has stopped working" A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Windows offers me to down load ITUNES WIN 7 64 bit, I have uninstalled and reinstalled the 64 bit version...no joy... I have run the repair option and still nothing.. Any suggestions???
    Regards, Steve Tipton

    I'm expreriencing the same conditions with the same environment.  Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
    I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT.  I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
    My iTunes StoreS from my iPhones ARE OK.
    I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions.... 

  • The Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!

    he centre Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!

    Settings > General > Accessibility > AssistiveTouch > Toggle ON
    This can serve as you on/off sleep button until you can have it repaired.

  • What can i do about my iphone been stolen?

    Someone stole my iphone what can i do becuse i just recently bought and i want to try to get it from the person that stole it..what can i do?

    What To Do If Your iDevice Is Lost Or Stolen
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

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