What can I do about my macbook pro?
Recently, my macbook pro has been acting up. For one, it randomly shuts down frequently, a gray screen drops down saying I must restarts my computer. Other times, the screen just completely blanks. I have also seen the screen go purple, yellow, and have streaks go down the sides. Everytime I restart the computer, it works fine again for about fifteen minutes, then one of these problems occur. It also appears to freeze whenever the macbook is moved or bumped, even very slightly. It makes strange noises during startup as well. Any advice as to what one can do? Will Apple cover this problem? It seems ridiculous that they might not... Thanks.
Take your computer to an authorized service center for evaluation. If you computer is still under warranty it may be that required repairs will be covered. If your computer is no longer under warranty you will need to pay the cost to repair.
Similar Messages
-
I have what looked like a small bug that ran up and down the screen and then sudenly stopped in center upper half of screen and now appears to be burned in to the inside of the screen, anyone had this probelm before and what can be done about it?
Thanks for the suggestion, the next step was to call Apple, who gave me a claim number, which I discovered you must have to get anything done with them. They refered me to a Apple store or repair center, after some reseach took it to the Computer Store in Mobile, Alabama and they were excellent. They took pictures of the screen with bug submitted it to Apple who denied the claim but they kept kicking it up to the next level and finally Apple agreed to sent new cover. The Computer Store had the cover the next day, they changed it out and now I am bug free. If your in the area of Mobile Alabama you can feel good about getting help from the Computer Store. For the two folks that responded to my note, Thank You, good comments and good advice.
-
What can I do? my macbook pro rejcets to eject any cds or dvds I put on !!!
what can I do? my macbook pro rejcets to eject any cds or dvds I put on !!!
The drive accepts discs but they do not mount or are automatically ejected
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Reset the Power Manager (PMU) or System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. For example a "combo drive" can read a DVD-R and burn a CD-R however it cannot burn a DVD-R. The utility System Profiler may provide additional information regarding what media your computer supports.
If the discs continue to not be recognized, please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.
source: http://support.apple.com/kb/ht2801 -
What can I delete on my Macbook pro and how?
what prorams can I delete on my macbook pro and how? I heard could delete some preloaded programs on my macbook pro and I would like to know how? I know that I can move app from to the trash to uninstall them but what all preloaded apps can I delete. I tried to delete photo booth, sticky notes, address book and could not so what can I delete and how?
I wasn't aware that you couldn't delete those programs, what happens when you try? Is there some reason that you want to delete them? They don't take up hardly any hard drive space or RAM to use them and they are useful programs, I think. If you're trying to gain more hard drive space, that's not going to do it. If you don't want them in your dock, just drag them out to the desktop and they poof away.
-
What should I do about my Macbook Pro?
I have several issues with my MacBook Pro two years ago (some which I've had since I got it, however due to my busy work/part-time college schedule I haven't had the opportunity to get them fixed).
1) When I got my MBP I had nasty denting on the top corners of the laptop near the screen hinges (the screen was intact but the base laptop was not) and because of this there are big protruding dents coming out of the laptop above the DVI port and the MagSafe power port, and a small bump above laptop open screen button (The thing in the front that allows you to open the screen when it's shut). There is also a small open gap in the top right corner above DVI slot where you can see into the case (large enough to stick your thumbnail in with a lot of wiggle room). Because of this I've had to avoid using a second monitor at work when possible, when I can't, I've had to push down on the dent to have the DVI connector go in all the way.
2) I suspect this is because the case is dented in, but the several screws on the outside of the case keep slowly coming out and I HAVE to screw them in once every two to three weeks otherwise I fear they may come out completely.
3) Another problem I suspect might have to do with the case being damaged is the DVD drive is screwy. I have yet to burn more a few CDs on the thing, but at least when I try to play CDs/DVDs I've had massive problems with them reading properly. I rarely ever used the drive, but for my birthday this past July my friend gave me the first season of Battlestar Galactica on DVD (brand new factory sealed discs that were scratch free) and whenever I try to put it into my DVD drive even before DVD Player comes up, it ejects the DVD. I had to put it back in no less then a dozen times for some of those discs to stay in. When they did work, they would randomly skip while playing saying that there was an error while reading the discs. Also whenever I would pause and walk away for a while, just to come back and hit play again, the issue would come up again. (Note I tested the DVDs on several other laptops and DVD players and they worked perfectly fine, even in the problematic areas that my laptop said the disc had and they worked perfectly fine)
4) I recently was told about a heating issue with MBPs and I've found out that my laptop runs significantly hotter then others I've read about online (can someone please confirm this for me). While IDLE and the only things running in the background are:
-I have Dashboard permanently turned off
-iStat Menu Bar (for processor and network monitoring only)
-PeerGuardian
-GMail Notifier
-Adium
-You Control:tunes
-SMC Fan Controller (set to 3600RPM for both fans at minimum at all times)
-Wifi is turned off, plugged into Ethernet
-power plugged into the wall with brick sitting on the ground'
-Nothing else is plugged into firewire/usb slots
My laptop temperature runs at 124F ~ 127F. It's to my understanding that the average IDLE temperate at the default fanspeed of 2000RPM is around 100F (plus or minus 10F). When I try to run things such as Firefox or have other thing plugged in, the temperature stays between 127F ~ 130F. (And when I put it on my lap it rarely stays below 130F). If I run Adobe Illustrator CS3 and just have it open to a blank new file, and let it sit, the temperature spikes above 130F (I had to uninstall due to this issue, so I don't know the exact temperature), causing the fans to auto increase to combat the increased temperature.
5) The screen has several problems:
a) There are random black splotches all over the top portion of it, they were not there when I originally purchased the laptop. However over time, they grew larger and in two other areas. I've heard to this problem being called uneven lighting.
b) There's this weird spot in the middle of the screen where I randomly see a big thin red tinted splotch. At first I thought it was in my head, but while I was browsing a website with a black/gray background, it came up quite clearly (I took a screen shot of the website so I have something to reference).
c) When the lights are completely out, no matter what brightness setting my laptop is on, outside of no back light at all, after about 5 seconds or so, the screen tents to flicker in brightness. The dimmer the light setting, the less erratic the flicker, but it still happens even on the lowest setting. (I tried putting small books over my speakers where I suspect the ambient light sensors are, but that doesn't fix the situation either.)
I still have 1 year or so left on my Apple Care, I'm just wondering what I should do about getting my MBP fixed or if I should just ask for a new one, or anything else that you might recommend.Hi. It seems like you have quite a few different sources of problems.
1) I have had similar dents coming out of the bottom case. I was able to restore most of the ones (like the one above the latch button in the front) by just opening it up and pinching it with pliers. However, if your case is really beat up like mine you might want a new bottom case. If Apple isn't convinced this is part of your AppleCare warranty then they will charge heaps for it, but you can also get one off eBay. Thing is, you'll have to have a very good idea of what you're doing to be able to replace it yourself. There are very good guides for this here, to see if you would be capable of performing the replacement:
http://www.ifixit.com/Guide/Mac/MacBook-Pro-15-Inch-Core-2-Duo/Lower-Case/115/29 /Page-1
2) I think you're probably right.
3) You could try a lens cleaner CD. It does seem like the superdrive is damaged though, but I don't think it's due to a dented case. Does it make a loud noise when the disc is spinning? If not, it might have been damaged at the moment you dented your case, but replacing the case might not fix the problem with your drive. Instead of replacing it, you might want to consider getting a faster external one instead.
4) That does seem a bit hotter than usual, considering your fan speed. I can't help you here because I don't know what could cause this, although maybe your dented case is obstructing airflow somewhere but that's a bit unlikely.
5. a) This indeed has to do with your lighting. You might need to replace the entire display if you can't replace just the backlight.
b) Did you take the screenshot using a camera, or internally on the macbook? If you used the macbook, did the red splotch turn up on the screenshot?
c) This could have to do with the lighting as well seeing as its already bad, if not it might still be the sensors.
Because of the many different problems, Apple might have to replace most of the internals (and the case) of your macbook. If Apple finds that that's not cost effective, they might give you a replacement instead. You can try to ask for one, but I can't say whether or not you will get one. -
I've recently received an error message from Time Machine that my Macbook Pro's sparsebundle is in use. What is this and what can I do about it?
This is asked at least 5-6 times a day here.
Look at the right hand column.. more like this.
It is a bug in Mountain Lion.
Read C12 http://pondini.org/TM/Troubleshooting.html
But the fast solution.. unplug the TC.. count to 10.. plug it back in. -
After upating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot. Why? What can I do about it?
I ended up having to visit an Apple Store. They claimed that the update must have aggravated an already corrupted hard disk drive. The solution was to wipe my hard disk (fortunately I had recently backed up on Time Machine). The "Genius" also claimed this was the first time he had come across the problem. Although he was clearly able to diagnose it straightaway, and the next person he saw had exactly the same problem with his Mac, and I saw an awful lot of customers queuing up with their Macs and iMacs looking very suspiciously like they all had the same problem! So clearly Apple know what the problem is but as usual treat customers as if they're idiots in order to cover up the problem. But at least the problem is now solved (although having to take at trip out and wait in a queue at an Apple store, and then restoring from backups is a painstaking inconvenience I could well have done without). All I can suggest is that you might as well take it in. None of the "solutions" on the Forum are remotely on the ball, and all Apple "Geniuses" have clearly been told what the problem is and how to fix it. Good luck!
-
I can't install OS X mountain Lion to my macbook pro. It says when I'm trying to choose the disk, (This disk is used for time machine backups'. What can I do about it? thanks!
From the Finder's Go menu, choose Computer:
Double-click your hard disk icon. It is usually named "Macintosh HD":
Look for this folder:
Drag it to the Trash. -
I have been having trouble. Some websites I have accessed before are not loading correctly. Sometimes they do, sometimes they don't load. Sometimes they load, but you only see a list of links. I am somewhat confused because I have never had any problems with my Macs before. Why could this be? What can I do about it?
Thank you.
TC GanHi there,
I would recommend taking a look at some of the trouble shooting steps found in the article below
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/ht4628
-Griff W. -
What is so "Pro" about the MacBook Pro?
"Pro" is short for professional and the Apple brand has been synonymous with creative professionals for at least 20 years... I know, asI am one of them.
Now, the MAC PRO (tower) is no doubt, a professional grade machine. With 4 hard drives, 2 DVD drives, 4 expansion bays, 5 USB ports and 4 Firewire ports, and a whopping 128GB RAM, I'd say it lives up to the name "Pro". This machine IS the industry standard in film editing, recording studios, graphic design, ect... The one catch, is that it's not portable...
In come the MAC BOOK PRO. It's lightweight and has excellent battery life which is ideal for portability.
Now here's what I'm getting at: When you're on the road, at a meeting, or working in the field, you're probably not going to need all of the hardware of the Mac Pro, but only 2 USB ports? That sounds like a joke to me!
Say you meet someone at a cafe and you decide to transferring some files from your USB drive to his... That's it, you're done for USB ports. You can't even can't grab a charge for your phone, your ipad, plug in a digital camera or whatever because it only has 2 USB ports. And it really annoys me when I see these PC guys with laptops half the price of a MacBook and they're sitting there with all kinds of stuff plugged in. Notebooks like the Inspiron's and ASUS have 5 USB ports... FIVE!!!
So I ask you, "what's so pro about the MacBook Pro?" Having to constantly plug and unplug peripherals is quite amateur to me.Melophage wrote:
rick268,
the “Pro” in MacBook Pro was in comparison to the “Pro-less” MacBook. If the two USB ports on a MacBook Pro don’t suffice for your needs, then you can either bring along a powered USB hub, or you can simply not get a MacBook Pro — get one of its competitors instead, which has the number of USB ports which you need.
I know I can get a USB hub, or better yet, I've been looking into a thunderbolt hub- I just wish I didn't have to sacrifice ports in Apple's conquest to make the thinnest laptop in existance. -
hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?
Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here. -
How can i restore my new macbook pro. Lion is installed from the beginning, but I have no cd. What am I suposed to do?
Boot your computer while pressing Command-R. You can reinstall Lion from here. Covered here:
http://support.apple.com/kb/HT4718 -
When I try to connect the Air with my iPhone to create an Hotspot, it drops the connection and gives an error message in the iPhone saying that the device (MacBook Air) is not supported. What can i do about it?
The problem has been fixed with the most recent OS X software update.
-
I can't shut down my MacBook Pro. Each time I try, I get the following message: "The Finder can't quit because some operations are still in progress." How can I determine what is running?
Yea,
I bought an original CRT iMac two day's before they were launched, which got the reseller into trouble, and had it replaced by APPLE.
This was a great learning process for me dealing with the glitches. :-)
I LOVE MAC. Now own 4 and on my 10th. in 15 years + 7 bought for family.
Cheers,
Tom -
What operating system can I upgrade my 2006 MacBook Pro 17" inch to if it has a 2.16Gh Intel dual core and 2G ram?
A Core Solo or Core Duo Mac can go to Mac OS X 10.6.8. A Core 2 Duo or better can go to Mac OS X 10.7.2.
(63169)
Maybe you are looking for
-
Adding user defined field in print layout design of Bill of matrial Report
I want to add "Drawing No" which is user defined field in Bill of Material report need immediate help .
-
Bizarre Server syncing quandary that I just can't figure out! Help?
My work computer has been a PC, and it is on its last leg (the blue screen of death). Acting proactively, I went out and bought a new computer (an iMac). All of my computers are Mac's, so I was quite happy to transition at work from PC to Mac. I had
-
EXPORT IMPORT STATEMENT NOT WORKING
hI I AM USING THE FOLLOWING STATEMENT BUT THE VALUES ARE NOT COMING IN THE TABLE ACTOR_TAB1 SUBMIT ZDISPLAY3 WITH P_MFRNR = P_MFRNR WITH P_GFELD = P_GFELD AND RETURN IMPORT ACTOR_TAB1 = ACTOR_TAB1 FROM MEMORY ID 'KAKAL_INS'. IN
-
SQL Server Installation - All Features
Hi, I'm literally fighting with one of my colleague. He is installing all features that are available during the installation and also configuring with defaults. For example, Reporting Services with Default configuration & SSRS with Sharepoint integ
-
Hello there, I have a form with alerts. I always use FIND_ALERT before SHOW_ALERT. Suppose a user updates a record and tries to exit the form, i have an alert that should ask " do you want to save changes". Here's my key exit code Declare Msg_Lvl Num