What can I do and disable for my previous cartridges with protection in a new replacement printer?

Hi, my previous printer 7610 wasn't in working and I had called the customers service to request a replacement and I just get my replacement printer 7612 yesterday . I would like to using back my previous cartridges whch still have 3/4 , what can I do right now to solve the previous protection for the cartridges? It's still new, somemore there are 4 slots with a rarely use. Should I call the customer service again to get a replacement for these?

Once the cartridges have been marked as "protected" they cannot be used in another printer. I do not think there is any way to disable this once the cartridges have been marked. I suggest you call HP and see if they can offer a replacement cartridge.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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What can I do and disable for my previous cartridges with protection in a new replacement printer?

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