What can i do if an iTunes movie download is not working properly

The movie that I downloaded to my iTunes account is pausing in the middle of the movie (of course, at the best part!). Does anyone one know what options I have to get this corrected without having to pay for it again?

Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account

Similar Messages

What can I do to solve 3G service that does not work properly on iPad3?

Hi, I have problem with my new iPad3. the thing is that 3G service does not work properly, while Edge service is ok. I realize that it is not because of my Sim, but the device itself. What can I do? any idea? thank in advance.

I wish it was that. When I turn on 3G, the signal is full. Then, when I connect internet using 3G, its signal turn to 2G, Searching, No service, searching, and finally go back to 3G agian. This happen every minute although I tried to move to a hight 3G signal.

ITunes movie trailer links not working

For the last couple of weeks half of the movie trailers links don't work. I get the standard store busy message instread of the movie trailer's page when I click on the links.
Up until now I've never had a problem. It's always the same links. For example the link for African Cats (13 May) will not work, yet the Scientist (14 May) is fine.
Any ideas whats going on?

They've never worked for me and I have half a dozen different Macs, but I've never been able to use the Itunes Movie Trailer section, it simply doesn't work. I've tried numerous times over the past years. But no luck.
It's kind of bizarre but you would think, if you buy a brand new Mac and visit an Apple site in the latest version of Safari, it would work (an Apple computer and Apple site and an Apple browser). But sadly it never has. How this is possible, I can't understand.

Itunes can't connect to internet, istore, track names and not working properly

Help please I have spent hours trying to sort out what ever is wrong with my itunes.
I can't connect to store when trying to take digital copies of dvd, I can't get track names, When I connect ipad and iphone it doesn't go past backing up.
I have been in communication with Norton and they have tried loads of things. I have now uninstalled it until I get to the route of this problem.
Please help me!!

OK many are not aware of this, but Windows XP with SP2 comes with windows firewall automaticcly on. so first check to make sure you have windows firewall off. goto the control panel, select "Security centre" and make sure it is tuned off. If the security center says "On" and is lited up green, you have some firewall on.
You may want to check with your ISP and make sure there not blocking you from the music store too thru there own firewall or other means

What can I try next? Adobe Reader on Mac not working. Repair installation/"shut down running..."

I am trying to fill out a form online which will not open and it says that I should install the latest version of Adobe Reader.
I have downloaded and tried to install Adobe Reader 9.4 on my Mac Book Pro. (computer software including Safari have been updated)
The form still does not appear on the screen, so I tried have been looking into what is wrong with Reader. One issue is when I select "about Adobe Plug-Ins" it seems that most of them have not been loaded. i.e. "Acrobat Accessibility"
Not sure what to do so I selected to "Repair Adobe Reader Installation" and this is what comes up:
"Select the optional components you would like to repair..."
This is what comes up:
"Adobe PDFViewer Safari Plugin View, fill-in and collaborate on Adobe PDFs within Safari"
I select that and then this message appears:
"Please shut down running applications
Adobe Reader requires Safari to be closed before it can install or remove the selected components. If you are running Safari, please close the application and then click OK to install selected components or remove unselected components. You may also press Cancel to install the selected components at a later time."
I have closed all running applications that I can think of and the message will not go away after I press "ok".
What can I try next?

I tried this:
Manually uninstalling a plugin
If you can't use an uninstaller program to remove a plugin, you can remove it manually:
In the Location bar, type about:config and press Return.
The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!, to continue to the about:config page.
Search for the preference: plugin.expose_full_path.
Double-click on the plugin.expose_full_path preference in the list to change the value to true.
''''''''''' '''''Enter about:plugins into the Location bar to display the About Plugins page.
Each entry in the About Plugins page will have "File name:" followed by a path. Navigate to the folder shown for the plugin you want to remove.
Rename the file to something other than its normal name - e.g. npswf32 becomes Xnpswf32''''''''''''''''
Double-click on the plugin.expose_full_path preference in the list on the about:config page to change the value back to false to avoid exposing the plugin path to websites.
The plugin will be removed.
I can't select the file name to change it. It's just a list.

What can I do to prevent the control key from not working in the future?

Background:
I bough an macbook pro about 1 year and 3 months ago and after 9 months of usage my control key stopped working for about an hour or two.This happened every time I turned on or awoke my mac from sleep (lid down).I sent it to an authorized apple service center and they replaced the keyboard.Everything was fine for about 4-5 months when the same thing happened again, ctrl key stopped working but this time not when turning on my mac but at random times and for random intervals.I sent it again to the service center but they told me that this time it won't be for free because my 1 year warranty has expired.I should mention that in European Union and Romania (the country where I am from and from which the mac was purchased) the law is that any electronics device sold has to come with at least 2 years of warranty.Apple seems to ingore this law.
Anyway, after long conversations with apple uk on the phone they agreed to pay for the keyboard but not for the labor which was 70 eur ($100).It's not much but my 2 year warranty should have covered it.The sad part is that I have no guarantee that it's indeed a keyboard error and not something else, this might happen again in 4 months and I doubt this time apple would agree paying for the keyboard (which is 150eur) ($215).
I should also mention that before calling apple uk I tried apple's romanian number (listed on their site) and it didn't work on the 3 phone networks that I've tried (2 fixed and one mobile) which led me to believe that apple support is in fact a big joke.
Suffice to say that I will no longer purchase any apple devices or software, I regret purchasing mac os x lion just a week ago, when I will no longer use it because I intend to sell all my apple gear (timecapsule, iphone4, macbook pro) and buy stuff from companies that value their customers and respect their contracts.
My questions are this:
1) why does apple ignore EU and Romanian law?
2) what can I do to prevent this from happening in the future
3) can I request that my macbook be more thoroughly inspected? I suspect the keyboard is not the main problem and it will soon happen again as it happened two times already.
4) can I do something for the repair labor charge to be waved? It is illegal in my country to ask for one in this scenario...

Everyone reading your posts here is just another MacBook Pro user. We're all volunteers, not Apple employees. No one here can speak for Apple.
In my personal opinion, buying Apple products in a country where Apple has no stores and no corporate presence is a risk that the buyer takes knowingly. I don't think it's a wise risk, and I don't recommend that anyone take it. A small percentage of the products sold anywhere are going to have problems, and it makes more sense to buy an inferior product that can at least be serviced locally than to buy a superior product that may have to be sent thousands of miles for repair if anything ever goes wrong with it.

Itunes Movie pre-orders - NOT WORKING

I purchased SALT via Pre-order. I was finally able to get it to download, but was charged the full price and not the pre-order price. I also pre-ordered Resident Evil and the links do not work to download my order.
I am able to log into the store and down load other items, so it is not an issue with my account, connection, login, or permissions on my mac.
Any ideas? I see others are having similar issues with other pre-orders as well.

I was having the same problem and only just now I went into iTunes, then the iTunes Store and selected 'Account' in the Quick Links menu on the right-hand side, it popped up and asked me to re-login, so I did and low and behold I got a pop-up message stating that I had pre-orders ready for download and if I wished to download them now to click "Ok", so I did and my stalled pre-orders came to life and started downloading... wish Apple could improve on this but now I'm happier they're downloading

Movie download did not work

I was downloading a movie and did not download all the way onto my Ipod. I do not want to have to buy it again. How do I get it to re-download?

Open itunes on your computer and click Store>Check for Available Downloads

Itunes on my 4s not working properly with docking stations

Just in the last week itunes on my 4s won't work properly with my docking stations. I have one at home that is my alarm clock and while my phone will charge when my alarm goes off it will not play music, it just beeps which is what it does when the alarm goes off and the phone is not on it. If I press play on my the Itunes app itself it will play music. I have a station at work that I use daily as well, and same thing there, if I press the play button the station it won't work, but if press the play button on the app it will play. I believe it is an Itunes app issue because it will work as it is supposed to with the pandora appg. Anyone else having this type of issue? Any suggestions or tips are welcome.

Get a magnifying glass and closely inspect your dock connector and clean any dirt, debris, dust bunnies, corrosion or anything else you find.

Also unable to uninstall quicktime - so Itunes new download will not work

I even tried deleting ITunes and now I can't even reinstall it because I get the error telling me that previous edition quicktime cannot be uninstalled. Now What???

Thanks! So I would need to manually upgrade to Snow Leopar
d, then 10.6.8 right? Because it is not showing as an option on Software Update. I purchase Snow Leopard and then take it from there?
And will memory be an issue? Here is what I currently have:
Intel Core 2 Duo
Memory 2 GB
L2 Cache 4 MB
Will I be ok with this?

ITunes 'Up Next'-feature not working properly

With the new iTunes 11 update, I started using 'Up next' regularly. It's a nice feature, I think, as it allows me to quickly make 'on the fly' playlists (mostly full albums).
To me, the subtle difference between 'play next' and 'add to up next' is also very likeable.
It appears to me the feature has some minor flaw or is still bugged in this new iTunes version.
My problem is as follows:
Whilst playing songs from album X, I want to add another album Y to the 'on the fly' playlist by clicking 'Add to up next'. Album Y would sometimes be added in a 'play next' manner, on top the current play queue.
The rest of album X would then be played AFTER album Y (album Y being visible in up next as 'Back to: ...' )
This is the exact same effect as the 'play next' option has!!!
I need the second album to be added AFTER album X, as the up next feature normally does.
Curiously, this does not happen everytime. Sometimes 'adding to up next' seems to work just fine, adding songs at the end of the queue. And I also haven't found the source of this flaw (eg. where I would add the songs from: in album view, in artist view, from search results,...) as it occured in all of the mentioned situations.
Anyone who can help me with this? Is it something I'm doing wrong or is it indeed a bug in iTunes?

I think the issue has to do with how the rest of the list is constructued. I noticed that when I am playing on shuffle from a playlist, and add specific songs, they are added at the start. However, when after that, I add more songs, they are added after the previous songs, but before the "shuffle" resumes. This at least is how it has been for me consistently.
An issue I have with Up next, which may be related, is that when I add a song which I don't want to hear next, I will drag it and drop it somewhere in the list of songs that itunes picked randomly out of my list, it disappears. Surely, when I drop it, it will be there, it will stay there when I close the list and check again, however, when the current song is finished and the next one starts, this song is completely gone again. Very weird...
One of the posts in this topic set me on the path to the solution, which is not dragging my added songs down, but move the shuffled songs up. Then everything seems to be working fine, strange enough. So, when I want to hear two songs soon, but not directly after eacht other (say I want 8 songs in between, for example because they are by the same singer and I want it to sound like it is random), I need to add those two songs. And then instead of moving the second song downwards, I need to move 8 songs upwards....

Please help... my computer that has all of my files for itunes on it is not working properly. I have a new computer and I want to put all the music that is currently on my ipod onto my new computer but everytime I connect it says my only options are to de

I need to know how I can connect my ipod and have it upload the music on it to my new computer. I have 900+ songs on it right now and alot are from CD's that I no longer have access to. I have had this ipod for forever and I want all the music to show up on my new computer but everytime I connect it says my only options are to sync and erase everything or only transfer the music that was bought on the itunes store which isn't alot since like I said most is from CD's that I don't have anymore. Is there any way to make this happen? Please help!!!

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Itunes on home PC not working properly

My home computer runs Windows 7. I have an iphone 4s, ipad and ipod that I connect to this PC. My problem is I can't get itunes to work anymore. I've tried uninstalling as has been instructed here somewhere but it still doesn't work.
It opens up the screen goes black & then seems to change & itunes displays with a huge font & all fuzzy. It says to change the resolution etc but when I try to do that it just goes back to my computer desktop. Is there something else I can try to get it working again? Luckily for me I do have access to itunes at work so it isn't all bad but very frustrating if I need to do something from home.
Question 2 - I have two email addresses with itunes & want to add some playlists from the other one to my iphone. Is this a possibility & if so how do I do it?
thanks in anticipation
Swanna

That suggests that iTunes has been set to run in an odd display mode ... although it's more common to get an error message with that nowadays.
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

What to do? my facetime keeps crushing and its note working properly while on video chat.

pls answer my question

Hello,
Apple is aware of the issue.
I would encourage everyone who has the issue to call AppleCare. The more calls they received, the more impact we'll make on the resolution of this specific problem.
Please make sure to have follow these steps first : http://support.apple.com/kb/ts3367
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

My flash video downloader is not working properly, and i can't able to download any videos. Is there any way to fix it ? please help me ...

Flash video is an add on for firefox, and i used to download videos in that, but now its not working.

Hey,
Please link to the addon that you're referring to (search it's name at [http://addons.mozilla.org/ the Mozilla Addons site]).
Thanks!
Curtis

What can i do if an iTunes movie download is not working properly

Similar Messages

Maybe you are looking for