What can I do if I have forgotten my passcode to my phone?
I have forgotten my phone password, what can I do to access my phone?
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode.
If you do not have access to the last computer it was synced with, or you don't have a backup, you will have to force it into recovery mode & restore as a new device. At this point, you will lose all data on the phone.
See this for more info... http://support.apple.com/kb/HT1212
Similar Messages
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What do I do if I have forgotten my passcode for my Iphone 4?
What do I do if I have forgotten my passcode for my Iphone 4?
Restore from backup on the last computer you synced with, while the passcode was in place. If you have not synced, while the passcode was in place, then you'll have to force the phone into recovery mode & restore it:
Turn your phone off, then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
What can i do if i have forgotten my security question answers?
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Call the appropriate country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and fill out the form. -
What can I do if I have forgotten all of my security question??!!
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Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
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What can I do if I have forgotten my questions for my app account
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You can contact the Apple ID Security stie from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HR57 and ask to speak with the Account Security Team.
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Note that if the backup was made with the forgotten Restrictions passcode on the iPod, restoring the iPod from backup will also restore the the unknown Restrictions passcode. Thereore, a restore to factory defaults/new iPad is usually required.
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? How?You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
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What do i do if i have forgotten my passcode in ios 7
i dont know what to do
Same as before
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
HT201210 we have forgotten our passcode what can we do?
we have forgotten our passcode. what can we do ?
See here: http://support.apple.com/kb/HT1212
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HT1620 I have forgotten my passcode for my iPad what can I do?
I have forgotten my passcode for my iPad. I have managed to resotre my iPad but I am now back to "enter passcode". How do i find it?.
http://support.apple.com/kb/HT1212
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How can I access my i-pod touch? I have forgotten my passcode, not on i-tunes or i-cloud.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
What should I do if i have forgotten both my recovery e-mail, and the answers to my security questions? Will i have to make a new apple ID? I recently got an Iphone 5 and to purchase anything from itunes i need to confirm my account by answering the questions. Is there anything i can do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When playing games on my Ipod, I can't buy gold packs on FIFA or gems on Clash of Clans. What can I do? I have credit on my Itunes account.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem then some info as to what happens would be useful if you want help.
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