What can I do if I have forgotten my questions for my app account

What can I do

You can contact the Apple ID Security stie from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HR57 and ask to speak with the Account Security Team.

Similar Messages

  • HT204266 What can I do if I have been charged twice for an app

    I have been charged twice for an in app purchase whilst playing the sims. Can I be refunded? If so how? Charged £3.99 twice.

    Get a refund
    http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • What do I do if I have forgotten my passcode for my Iphone 4?

    What do I do if I have forgotten my passcode for my Iphone 4?

    Restore from backup on the last computer you synced with, while the passcode was in place. If you have not synced, while the passcode was in place, then you'll have to force the phone into recovery mode & restore it:
    Turn your phone off, then:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • What do I do if I have forgotten the password for my Intel iMac? I'm using System X v.10.9.4.

    What do I do if I have forgotten the password for my Intel iMac? I'm using System X v.10.9.4. Is there any way to get around it and reset it or turn it off?

    Reset the user password in OS X Lion, Mountain Lion, Mavericks and Yosemite

  • My account asks me to change my password every week for no reason and i have different security questions for the same account

    My account asks me to change my password every week for no reason and i have different security questions for the same account

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Try changing the security on the router. Start with no securty as a test.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • What can i do if i have forgotten my security question answers?

    i have forgotten the answers to my security questions and can not reset them, what can i do to download some piad apps?

    Call the appropriate country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and fill out the form.

  • What can I do if I have forgotten my passcode to my phone?

    I have forgotten my phone password, what can I do to access my phone?

    If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode.
    If you do not have access to the last computer it was synced with, or you don't have a backup, you will have to force it into recovery mode & restore as a new device.  At this point, you will lose all data on the phone.
    See this for more info... http://support.apple.com/kb/HT1212

  • What can I do if I have forgotten all of my security question??!!

    I have forgotten all of my security questions on my IPad account and can't access the money o recently put on, I have no credit card information and I only use ITunes vouchers which I can't use!!!

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (88945)

  • HT1212 What can I do if I have forgotten my restrictions passcode please help ?

    I have forgotten my restrictions passcode even though I cannot remember setting one, I have read that I need to reset my I pad2 but when I try to do this it asks for it again please help this is driving me nuts

    Note that if the backup was made with the forgotten Restrictions passcode on the iPod, restoring the iPod from backup will also restore the the unknown Restrictions passcode. Thereore, a restore to factory defaults/new iPad is usually required.

  • What do I do if I have forgotten my password for my ipod??

    I have forgotten my password into my ipod after changing it to a letter password! I dont know whether I have spelt it wrong or not but I keep getting locked out of it! What can I do?? 

    Plug your iPod into iTunes. Click on your iPod in the left panel. After you click on your iPod, scroll down and there should be a restore button. Click that and go from there. Let me know if it works. (it might take awhile for it to restore)

  • What can I do.  I have an ipad2 but all the apps requires iOS5 now.

    All the apps now require ios5. What can I do if I only have an ipad2. My old apps require an update but I cannot update them as I don't have ios5 so they re not working anymore.

    Update to iOS 5 (iPad 2 and 3 will be updated to iOS6 right now). Over-the-ir feature was introduced in iOS 5. Plug on your iPad, open up iTunes into the iPad's Summary page, and iTunes should detect an iOS update.

  • HT5312 What can I do if i have forgotten answers on security questions?

    Hi everyone, I have forgot answers on the security questions! Can I change them
    ? How?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99883)

  • What can I do if I have forgotten one of my security question . I am trying to buy a game that is 17

    Help? Any way to reset

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94785)

  • What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

    What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • I have forgotten my answers for my security questions. What can i do?

    I have forgotten my answers for the security questions. What can I do? Help, please!

    If you can, get a rescue email according to http://support.apple.com/kb/HT5312.  If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store

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