What can I do if i was billed twice for an app on my iphone

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Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

Similar Messages

  • TS1424 I was billed twice for an app.  How do I get a credit for one app?

    I was billed twice for an app. for the itouch.  How do I get a credit for one app?

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

  • I was billed twice for 23$ and I don't knw what for?

    I was billed twice for 23$ and I don't knw what for?

    We are all users like you.  We will answer when we can.
    Look at your purchase history and see what the bill was for.

  • TS1368 I was charged twice for an app that I purchased..how can I fix this problem?

    I was charged twice for an app I purchased. How can I fix this problem?

    http://www.apple.com/support/contact/

  • HT201359 I was charged twice for an app that I purchased. Who do I contact?

    I was charged twice for an app that I purchased. Who do I contact?

    http://www.apple.com/support/contact/

  • HT3702 I was billed twice for the same products how can I claim my money back?

    Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was billed twice for the same thing

    I was playing Farkle Addict 10,000 and I bought chips for $29.99, and I was billed twice. I want only one for $29.99 not two

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • TS1702 What to do when you are billed twice for an app?

    Hi Please help.  I bought an app called numbers last October 2012.  When I reinstalled it recently, I was billed again for the said app.  what will I do to cancel the transaction?  Thank you.

    you need to contact the iTunes store support for that.
    1. Go to expresslane.apple.com
    2. select 'itunes' and then 'itunes store' on the right
    3. select a topic and a subject
    4. click 'continue' and then 'email'
    5. fill out the form and explain your situation
    6. they will respond within 24 hours usually
    Good luck
    Stijn

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1491 i have been billed twice for some apps i purchased and dont know how to get a refund for these items. im frustrated as i have looked all morning to my dismay and am now tired of looking.please help

    i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • HT204266 I was charge twice for an app

    I was charge twice for the purchase of the turbotax app on mt iPad. How do I get it fixed?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT1688 I was billed twice for an iTunes application for turbo tax. How can I get that reversed?

    Please let me know how I can get refunded for the duplicate bill for turbo tax. I already paid for it and should not have been billed twice. Thanks

    https://expresslane.apple.com/Issues.action

  • HT204088 what do i do if they charge me twice for an App

    I was charged twice on the same bill for the same app I dont know wjho to contact can someone help me

    It could be a pre-auth charge, but lets have it checked out.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT3702 Trying to retrieve money back to my account from a app that said it my swipe didn't go through the first time so i tried it again the second time and now im getting billed twice for that app call BADOO!

    I wanted to know about getting charged on my account of 12.80 9/14/2012 Badoo app. When purchasing the app i purchased it twice on accident due to the fact the first time i did it the app didn't allow me to saying it was some type of error. BUT i got charged twice even though i didn't allow me to purchase the app the first time around. It showed up on my bill as being charged twice then later credited the 12.80 back to my account for the time it didn't go through. I recently been charged for that app like earlier started 9/14/12. I do not want no month to month renewal or contract with Badoo. All i want is my 12.80 credited back to my account. 
    Thank you,
    Patrick Harrell

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I was billed twice for one item purchased?

    Who do I talk to for double billing?

    We are all users like you.  We will answer when we can.
    Look at your purchase history and see what the bill was for.

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