What can i do if OSX mountain lion download start but never ends?

I need a help urgently

I'd actually give Apple a call. They might be able to reimburse you.
Matt

Similar Messages

  • Have macosx 10.5.8 model iMac7,1  can I upgrade to osx Mountain lion?

    I have a Mac osx 10.5.8
    model: iMac
    model identifier iMac7,1
    Intel Core 2 Duo
    2.4GHZ
    Can I upgrade to osx mountain lion Or to something higher than what I currently have and if so how?
    Thanks!

    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8.
    You should now see the App Store icon, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
    http://support.apple.com/kb/HT4759
    You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/

  • How can i upgrade to OSX Mountain Lion other than from the app store?

    I am trying to upgrade to OSX Mountain Lion from OSX Lion but i get this message:
    "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
    Further I am able to download other programs from the app store (like growl) but it does not work for Mountail Lion ????
    I looked through the forum and one post said that i have to use lion recovery to reinstall osX lion but then it defetes the objective of upgrading.
    Please help me
    Cheers

    If your system's not compatible with 10.8 and has at least a Core 2 Duo(not Core Duo) CPU, phone the online Apple Store and order a download code for 10.7.
    (73799)

  • HT203421 unfinished osx mountain lion download cannot be located on my mac

    Started downloading osx mountain lion from appstore and got to 4.1G of 4.4G before interruption. No icon found when accessing app store's interrupted purchases and no evidence of the downloaded portion on my Macbook pro. New download started when I re-accessed app stores: 1) Am i going to get billed a second time ?and 2) what happened to the almost completed initial download?

    Welcome to Apple Support Communities
    1. When you purchase OS X Mountain Lion, you can install it as many times as you need in all your Macs for free.
    2. If your Internet connection was interrupted and you didn't pause the download or you restarted or shut down your Mac, the download is gone. You have to download Mountain Lion again from the Mac App Store. In order to not lose it, open a Finder window, select Applications in the sidebar and copy the Mountain Lion installer to another folder like Documents, so you won't have to redownload Mountain Lion anymore

  • HT202159 OSX Mountain Lion download problems

    Hello,
    I have been trying to download OSX Mountain Lion from the appstore on my 10.6.8 mac mini but the file stops downloading after about 10mb. I was able to download 10.7 without any problems but I am not able to downlaod 10.8 on either of my two machines. Both stop at about 10mb. Anyone seen this or have any possible solutions?
    Thanks!
    Travis

    I have seen this, unfortunately there are 100 & 1 different things that can cause this. If you want to trouble shoot, let's power-cycle both your modem and router and see how that goes.

  • Download of osx mountain lion not started

    i bought mac osx mountain lion online at app store but it have not started downloading
    the machine in which i am downloading has already mountain lion installed
    plz give some solution
    t&R
    Sachin

    Why are you trying to download, to port it elsewhere?

  • Why isnt osx mountain lion downloading

    I bought a Mac App store card for 20 dollars downloaded osx mountain lion. but now its just stuck it only downloads a tiny lil bit then stops. Please help

    Depending on your connection speed, it could take anywhere from 1-8 hours to download.  It's a 4GB download.
    On the average 3Mbps home network connection, it will take 3-4 hours to download.

  • HT4718 Can't find iLife after Mountain Lion download?

    After my mountain lion download (done by a genius at the apple store so I know I didn't mess it up!), ilife isn't here. It's also not under the "purchase" section of the app store like support.apple.com says it should be. help?

    New Macs come with iLife. However, if you did a clean install you're not going to have iLife.
    However, the original install disk that came with your Mac should have an iLife installer included.

  • OSX Mountain Lion download Spanish - English

    I live in Spain and bought Mountain Lion to upgrade Snow Loepard online via the Spanish App Mac Store.
    They emailed me the licence agrremenet and codes to download.
    My Aple user ID is English and when I try to see my purchases in the Spanish App Store to download it says that it's not possible wiht my ID (although I was able to purchase it without a problem on the Spanish App Mac store) and tranfers me to the English version of App Store which says I have 'no purchased apps'.
    There are also no downloadable versions on the Apple Mac store website as they only have Mavericks availabe to download.
    Can anyone help please?

    There's been a development.
    I managed to redeem my order in the App store after changing my ID to Spain.
    First problem is they have sent me Lion when I ordered Mountain Lion. And I am bloody sure it was mountain Lion, why would I buy Lion for the same price??? I distinctly remember the picture so no idea how this has happened but it's very frustrating.
    Second problem, it's in my 'purchases' but when you try and click on it, it trys to download then nothing happens. When you click on the item it says not currently available in the Apple store Espana!
    I would love a refund but fear this could be even more complicated or impossible.
    They have already taken the money out of my bank account.
    I'm worried about trying to buy it again in case the exact same thing happens.
    Any ideas anyone?

  • OSX Mountain Lion download not included on MBPr 15"?

    Hello everybody!
    I have a Macbook pro retina 15" and just accidently bought mountain lion via appstore beacuse a thought it was free as my macbook was shipped with mountain lion. I was not logged in on my account so the buy button did say the price, I just assumed it should be free as I already have it on my mac so i pressed it and logged in on my account to proceed the download, I got a receipt of it today.
    should it be this way? I just wanted to make and USB bakup of the OS for future needs. It's not alot of money, I just think it is a bit wierd.

    Since your system came with Mountain Lion pre-installed you wouldn't use the App Store version as your pre-installed version is specific to that machine.
    To get the InstallESD.dmg file for your version of ML you need to redownload it using the following steps:
    Restart using Command+R into the Recovery HD.
    Plug in an external USB drive with at least 20GB.
    From the OS X Utilities menu select Reinstall OS X.
    Follow the prompts and make sure you point to the external USB drive to install to.
    IMPORTANT: You need to keep an eye on the download and as soon as it finishes and restarts your system (at the black screen), UNPLUG the external USB drive.
    After you system restarts and you get to your Desktop, plug the external USB drive into your system and navigate to a folder name something like "OS X Install Data Files". Inside there you will find the InstallESD.dmg file.
    Copy the InstallESD.dmg file to your Desktop.
    Plug in a USB thumb drive (8GB). Make sure it is formated as Mac OS X Extended - Journaled and with the GUID partition table. This makes it bootable.
    Open Disk Utilities; then the Restore tab.
    Drag the InstallESD.dmg file to the Source text box.
    Drag your USB thumb drive to the Destination text box.
    Click Restore. This will create a bootable USB thumb drive with the pre-installed OS X Mountain Lion for your machine
    Good luck!

  • Where is the OSX Mountain Lion download for 19.99?

    Looking for the download from apple store for $19.99 Mac OS X v 10.7 lion? should have been in as of Juky1, 2012?

    Are you looking for Lion (10.7) or Mountain Lion (10.8)?
    Mountain Lion (OS X 10.8) release is announced for sometime in July, not any particular data.  You just have to wait like the rest of us for a few more days at most.

  • Why won't osx mountain lion download???

    i paid $19.99 for this app and all it's doing is taking days to download and when it's close to finishing it crashes my mac air!!
    someone help me or tell me how i can get a refund for a useless download!! please and thanks

    Welcome to Apple Support Communities
    Press Shift key in boot and download OS X

  • Mountain Lion download begins but stops after 10.4 mb.

    I own a I Mac desktop purchased in late fall of 2009.  Yesterday, I purchased Mountain Lion(and was charged for the program) and have been attempting to download it since.  It starts out fine until it reaches 10.4 mb and then restarts again.  It does that for 5 consecutive times and then leaves the messages "unable to download, check your internet connection."  I spoke yesterday with Apple support and also had a tech person go over everything on my desktop to make sure it is compatible and running properly.  I am runing Snow Leopard now and have never had a problem with downloads.  ALSO, I can download any other app and it works perfectly.  I also contacted my internet provider, thinking there may be a problem downloading a program of that size, and he said there are now problems on that end either.  The Apple support person did say that a new update was just released for Mountain Lion, but that was the only thing that he could come up with.  Any suggestions?

    Have you tried installing in Safe Mode ?
    Restart holding the "shift" key.
    (Expect it to take longer to start this way because it runs a directory check first.)

  • I purchased mountain lion from apple but never got a disk. How do I install it on my new hard drive, old hard drive failed and is not recoverable according to Apple and Recovery Specialist?

    I have a mid 2009 MacBook Pro with newly installed SATA HD + SSD, I can get mavericks download free but I can't recover photos, apps, files etc from time machine (1TB Time Capsule), I think I was running lion when I started backing up on it but I had updated to mavericks before the HD Failure. When I tried to transfer info from Time Capsule it says " no volumes detected" or something to that effect. I had mucho info backed up on that capsule. Any help appreciated, please spell it all out for me if you can help, I am not at all tech savvy and desperate to get up and going as I am an online student with a fast approaching deadline for course paper. Thank you in advance :)

    Step 1: Buy a new Hard drive that can be installed in your MacBook Pro later, and an External enclose to place it in for now.
    The MacBook Pro before 2010 can not contain the stand-alone firmware to go to the Internet and get a fresh copy of Mac OS X and install it.
    You will need a working Recovery_HD, or to drop back to a 10.6 DVD (if it will Boot on your Mac).
    There may be a functioning Recovery_HD on your existing Boot Drive. If you were running 10.7.4 or later and Time Machine, there may be a Recovery_HD on the Time Machine Volume.
    To check:
    Hold down the Alt/Option key as you restart. This will slowly draw a gray screen and then add an Icon (over several minutes) for each potentially-bootable volume. If any Recovery_HD shows up, take it, and you will be able to get to Internet Recovery and re-download some version of Mac OS X that can be installed on a new drive.
    It is generally far quicker to set up a new drive and install Mac OS X than to struggle with only the primitive tools available only on a DVD or a Recovery_HD. Once you get any version of Mac OS X running, you can get some work done and attempt to salvage first your data, then your drive (if either will be possible).
    By NOT trying to Boot from and use the possibly-damaged drive, you improve your chances of being able to salvage some files off it, since blocks will not be over-written by running Mac OS X from it.

  • Mountain lion download started then disappeared

    I was downloading mountain lion from the app store on the Mountain Lion up to date program code file.
    The down load started, I walked away, I believe the iMac went to screen saver and the DL disappeared.
    There was no trace of it in the user download folder ?

    Look in your Applications folder for "Install OS X Mountain Lion". If it's there just double-click to install. If not restart your Mac and the download should continue from where it left off.

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