What can I do to cancel my PDF export subscription ?.

Je viens de passer 40 minutes sur le chat, sans que personnes me réponde. En français, comme en anglais. Je souhaite simplement annuler mon abonnement souscrit ce jour 2/02/2015 à PDF Export, mais il semble plus facile de se faire prendre de l'argent que de le rendre chez Adobe !
You can answer both in english or french !

Hi Gerard,
I am sorry that you were unable to get your subscription cancelation taken care of. I've canceled your subscription for you, and processed a refund.
Please let us know if there's anything else we can do for you.
Best,
Sara

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