What can I do to fix my printer?
I have a HP office jet 6110 All in one printer.
printer says that there is something wrong with the ink cartridge.purchasing new ones didn't work.
What is the next step short of taking it all apart?
Any suggestions would greatly be appreciated.
Thanks
The document here may help. Are you using HP cartridges or reman/refill cartridges? The latter have rather poor reliability, see here for a study.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
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Hello,
Calendar/iCloud chrashes on OSX when i try to klick the checkbox for share/use "calendar" in icloud.
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Here ist the analysis - i cant do anything with it becuse i dont know much about it/that:
Sampling process 1840 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling com.apple.preferences.icloud.remoteservice (pid 1840) every 1 millisecond
Process: com.apple.preferences.icloud.remoteservice [1840]
Path: /System/Library/PreferencePanes/iCloudPref.prefPane/Contents/XPCServices/com.ap ple.preferences.icloud.remoteservice.xpc/Contents/MacOS/com.apple.preferences.ic loud.remoteservice
Load Address: 0x1023a7000
Identifier: com.apple.preferences.icloud.remoteservice
Version: 316 (329)
Build Info: iCloudPrefPane-329000000000000~1
Code Type: X86-64
Parent Process: ??? [1]
Date/Time: 2014-03-19 01:37:03.375 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 7
Call graph:
2826 Thread_302243 DispatchQueue_1: com.apple.main-thread (serial)
+ 2826 start (in libdyld.dylib) + 1 [0x7fff8e4f65fd]
+ 2826 main (in com.apple.preferences.icloud.remoteservice) + 37 [0x1023a7d27]
+ 2826 PreferencePaneMain (in PreferencePanes) + 171 [0x7fff935ff756]
+ 2826 NSViewServiceApplicationMain (in ViewBridge) + 2717 [0x7fff95b07cf8]
+ 2826 -[NSXPCSharedListener resume] (in ViewBridge) + 52 [0x7fff95b39c9a]
+ 2826 xpc_main (in libxpc.dylib) + 399 [0x7fff8e4dcbde]
+ 2826 _xpc_main (in XPCService) + 385 [0x7fff95e29c0f]
+ 2826 NSApplicationMain (in AppKit) + 940 [0x7fff93904913]
+ 2826 -[NSApplication run] (in AppKit) + 646 [0x7fff93919b89]
+ 2826 -[NSViewServiceApplication sendEvent:withForwarding:] (in ViewBridge) + 33 [0x7fff95b052b2]
+ 2826 -[NSViewServiceApplication sendEventWithoutCatch:withForwarding:] (in ViewBridge) + 1350 [0x7fff95b050aa]
+ 2826 -[NSApplication sendEvent:] (in AppKit) + 2021 [0x7fff93ac96e4]
+ 2826 -[NSWindow sendEvent:] (in AppKit) + 11296 [0x7fff93b2ab48]
+ 2826 -[NSControl mouseDown:] (in AppKit) + 706 [0x7fff93ba91ad]
+ 2826 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] (in AppKit) + 487 [0x7fff93ba9a97]
+ 2826 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] (in AppKit) + 2316 [0x7fff93baa6c5]
+ 2826 -[NSCell _sendActionFrom:] (in AppKit) + 128 [0x7fff93b90ced]
+ 2826 -[NSControl sendAction:to:] (in AppKit) + 86 [0x7fff93b441be]
+ 2826 -[NSApplication sendAction:to:from:] (in AppKit) + 327 [0x7fff93b44340]
+ 2826 ??? (in iCloud) load address 0x102b7a000 + 0xd479 [0x102b87479]
+ 2826 -[MMCalendarsService setEnabled:creating:withWindow:] (in AOSUI) + 95 [0x105445642]
+ 2826 -[MMCalendarsService hasDataToMerge] (in AOSUI) + 17 [0x105445a14]
+ 2826 -[MMCalendarsService _calendarHasLocalCalendars] (in AOSUI) + 32 [0x105445a39]
+ 2826 -[MMService valueForProperty:] (in AOSUI) + 64 [0x10543c603]
+ 2826 MMServiceCopyProperty (in AOSAccounts) + 114 [0x7fff8d82c422]
+ 2826 CalendarProvider::GetProperty(__CFString const*, void const**) (in AOSAccounts) + 149 [0x7fff8d82531b]
+ 2826 ??? (in Calendar) load address 0x102bd2000 + 0x8100 [0x102bda100]
+ 2826 +[CalCalendarStore defaultCalendarStore] (in CalendarStore) + 182 [0x7fff93609749]
+ 2826 +[CalPersistence defaultCalendarPersistence] (in CalendarPersistence) + 29 [0x7fff8ee143dd]
+ 2826 _dispatch_group_wait_slow (in libdispatch.dylib) + 208 [0x7fff97041ddd]
+ 2826 semaphore_wait_trap (in libsystem_kernel.dylib) + 10 [0x7fff90210a56]
2826 Thread_302251 DispatchQueue_216: ConnectToDatabaseQueue (concurrent)
+ 2826 start_wqthread (in libsystem_pthread.dylib) + 13 [0x7fff90467fb9]
+ 2826 _pthread_wqthread (in libsystem_pthread.dylib) + 314 [0x7fff90464ef8]
+ 2826 _dispatch_worker_thread2 (in libdispatch.dylib) + 40 [0x7fff9703e193]
+ 2826 _dispatch_root_queue_drain (in libdispatch.dylib) + 326 [0x7fff9703d09e]
+ 2826 _dispatch_client_callout (in libdispatch.dylib) + 8 [0x7fff9703b2ad]
+ 2826 _dispatch_async_redirect_invoke (in libdispatch.dylib) + 154 [0x7fff9703f7ff]
+ 2826 _dispatch_client_callout (in libdispatch.dylib) + 8 [0x7fff9703b2ad]
+ 2826 _dispatch_call_block_and_release (in libdispatch.dylib) + 12 [0x7fff9703e1d7]
+ 2826 __87+[CalPersistence asyncConnectToPersistenceWithClientXPCWaitingOnGroup:completionBlock:]_block_in voke326 (in CalendarPersistence) + 125 [0x7fff8ef4c4c0]
+ 2826 +[CalPersistence _startCoreDataXPCServer:] (in CalendarPersistence) + 339 [0x7fff8ef4bbcb]
+ 2826 _dispatch_semaphore_wait_slow (in libdispatch.dylib) + 206 [0x7fff9703fa15]
+ 2826 semaphore_wait_trap (in libsystem_kernel.dylib) + 10 [0x7fff90210a56]
2826 Thread_302252 DispatchQueue_2: com.apple.libdispatch-manager (serial)
+ 2826 _dispatch_mgr_thread (in libdispatch.dylib) + 52 [0x7fff9703d152]
+ 2826 _dispatch_mgr_invoke (in libdispatch.dylib) + 239 [0x7fff9703d43d]
+ 2826 kevent64 (in libsystem_kernel.dylib) + 10 [0x7fff90215662]
2826 Thread_302466
+ 2826 thread_start (in libsystem_pthread.dylib) + 13 [0x7fff90467fc9]
+ 2826 _pthread_start (in libsystem_pthread.dylib) + 137 [0x7fff9046372a]
+ 2826 _pthread_body (in libsystem_pthread.dylib) + 138 [0x7fff90463899]
+ 2826 _NSEventThread (in AppKit) + 144 [0x7fff93ac616e]
+ 2826 CFRunLoopRunSpecific (in CoreFoundation) + 309 [0x7fff965130b5]
+ 2826 __CFRunLoopRun (in CoreFoundation) + 1161 [0x7fff96513779]
+ 2826 __CFRunLoopServiceMachPort (in CoreFoundation) + 181 [0x7fff96514155]
+ 2826 mach_msg (in libsystem_kernel.dylib) + 64 [0x7fff9020fd18]
+ 2826 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff90210a1a]
2826 Thread_310827: com.apple.NSURLConnectionLoader
+ 2826 thread_start (in libsystem_pthread.dylib) + 13 [0x7fff90467fc9]
+ 2826 _pthread_start (in libsystem_pthread.dylib) + 137 [0x7fff9046372a]
+ 2826 _pthread_body (in libsystem_pthread.dylib) + 138 [0x7fff90463899]
+ 2826 __NSThread__main__ (in Foundation) + 1318 [0x7fff926b176b]
+ 2826 +[NSURLConnection(Loader) _resourceLoadLoop:] (in Foundation) + 348 [0x7fff926b1967]
+ 2826 CFRunLoopRunSpecific (in CoreFoundation) + 309 [0x7fff965130b5]
+ 2826 __CFRunLoopRun (in CoreFoundation) + 1161 [0x7fff96513779]
+ 2826 __CFRunLoopServiceMachPort (in CoreFoundation) + 181 [0x7fff96514155]
+ 2826 mach_msg (in libsystem_kernel.dylib) + 64 [0x7fff9020fd18]
+ 2826 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff90210a1a]
2826 Thread_310833: JavaScriptCore::BlockFree
+ 2826 thread_start (in libsystem_pthread.dylib) + 13 [0x7fff90467fc9]
+ 2826 _pthread_start (in libsystem_pthread.dylib) + 137 [0x7fff9046372a]
+ 2826 _pthread_body (in libsystem_pthread.dylib) + 138 [0x7fff90463899]
+ 2826 ***::wtfThreadEntryPoint(void*) (in JavaScriptCore) + 15 [0x7fff929adc5f]
+ 2826 JSC::BlockAllocator::blockFreeingThreadMain() (in JavaScriptCore) + 261 [0x7fff929b89c5]
+ 2826 _pthread_cond_wait (in libsystem_pthread.dylib) + 727 [0x7fff90465c3b]
+ 2826 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff90214716]
2826 Thread_310834: JavaScriptCore::Marking
+ 2826 thread_start (in libsystem_pthread.dylib) + 13 [0x7fff90467fc9]
+ 2826 _pthread_start (in libsystem_pthread.dylib) + 137 [0x7fff9046372a]
+ 2826 _pthread_body (in libsystem_pthread.dylib) + 138 [0x7fff90463899]
+ 2826 ***::wtfThreadEntryPoint(void*) (in JavaScriptCore) + 15 [0x7fff929adc5f]
+ 2826 JSC::GCThread::gcThreadMain() (in JavaScriptCore) + 88 [0x7fff929b92c8]
+ 2826 JSC::GCThread::waitForNextPhase() (in JavaScriptCore) + 119 [0x7fff929b9437]
+ 2826 _pthread_cond_wait (in libsystem_pthread.dylib) + 727 [0x7fff90465c3b]
+ 2826 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff90214716]
2826 Thread_310861: com.apple.CFSocket.private
+ 2826 thread_start (in libsystem_pthread.dylib) + 13 [0x7fff90467fc9]
+ 2826 _pthread_start (in libsystem_pthread.dylib) + 137 [0x7fff9046372a]
+ 2826 _pthread_body (in libsystem_pthread.dylib) + 138 [0x7fff90463899]
+ 2826 __CFSocketManager (in CoreFoundation) + 867 [0x7fff9655fb83]
+ 2826 __select (in libsystem_kernel.dylib) + 10 [0x7fff902149aa]
143 Thread_324056
143 start_wqthread (in libsystem_pthread.dylib) + 13 [0x7fff90467fb9]
143 _pthread_wqthread (in libsystem_pthread.dylib) + 330 [0x7fff90464f08]
143 __workq_kernreturn (in libsystem_kernel.dylib) + 10 [0x7fff90214e6a]
Total number in stack (recursive counted multiple, when >=5):
5 _pthread_body (in libsystem_pthread.dylib) + 138 [0x7fff90463899]
5 _pthread_start (in libsystem_pthread.dylib) + 137 [0x7fff9046372a]
5 thread_start (in libsystem_pthread.dylib) + 13 [0x7fff90467fc9]
Sort by top of stack, same collapsed (when >= 5):
__psynch_cvwait (in libsystem_kernel.dylib) 5652
mach_msg_trap (in libsystem_kernel.dylib) 5652
semaphore_wait_trap (in libsystem_kernel.dylib) 5652
__select (in libsystem_kernel.dylib) 2826
kevent64 (in libsystem_kernel.dylib) 2826
__workq_kernreturn (in libsystem_kernel.dylib) 143
Binary Images:
0x1023a7000 - 0x1023a7fff com.apple.preferences.icloud.remoteservice (316 - 329) <5631E87F-1DB8-3446-AE32-9FA89AC68EE1> /System/Library/PreferencePanes/iCloudPref.prefPane/Contents/XPCServices/com.ap ple.preferences.icloud.remoteservice.xpc/Contents/MacOS/com.apple.preferences.ic loud.remoteservice
0x102b65000 - 0x102b6bff7 com.apple.preferences.icloud (317 - 329) <257515A5-7D0F-351C-9346-C50AF2AF1856> /System/Library/PreferencePanes/iCloudPref.prefPane/Contents/MacOS/iCloudPref
0x102b7a000 - 0x102b99ff7 com.apple.icloud.iaplugin (426 - 459) <DB692087-05B0-385A-9281-58C8EBEB607A> /System/Library/InternetAccounts/iCloud.iaplugin/Contents/MacOS/iCloud
0x102bbe000 - 0x102bc8ff7 com.apple.mail.iaplugin (7.2 - 1874) <80A653D9-55FD-3214-A477-67B1340755D0> /System/Library/InternetAccounts/Mail.iaplugin/Contents/MacOS/Mail
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0x102be7000 - 0x102be8fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1369) <FC0AC7FD-5351-3F6B-9D24-DD3BAA52C5ED> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x102c15000 - 0x102c1dfff com.apple.contacts.iaplugin (8.0 - 1369) <A3DE5B6F-C9FE-3FE8-8C25-7BE98F64CA25> /System/Library/InternetAccounts/AddressBook.iaplugin/Contents/MacOS/AddressBoo k
0x10543a000 - 0x1054c0fff com.apple.AOSUI (1.2 - 273) <92D761D5-1ABC-3A29-9306-018570EF6005> /System/Library/PrivateFrameworks/AOSUI.framework/Versions/A/AOSUI
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0x105d5c000 - 0x105d5efff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
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0x105d8b000 - 0x105d8dfff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x105d91000 - 0x105d93fff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x105d98000 - 0x105da0ff7 libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
0x105da5000 - 0x105da9fff libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
0x105dae000 - 0x105db0fff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x105db4000 - 0x105db9fff libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
0x105dbe000 - 0x105dc5fff libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
0x105dce000 - 0x105dd0fff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x105dd4000 - 0x105dd8ffd libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
0x105ddd000 - 0x105de0fff mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
0x105de5000 - 0x105e0dff6 com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x105e23000 - 0x105e25fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x105e2a000 - 0x105e2cfff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x105e31000 - 0x105e33fff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
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0x7fff8a88f000 - 0x7fff8a890ff7 libSystem.B.dylib (1197.1.1) <5292BF21-9406-32D5-8BB3-7DD02C672FA0> /usr/lib/libSystem.B.dylib
0x7fff8a891000 - 0x7fff8a9ffff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8aa00000 - 0x7fff8aa0bff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <A9866D67-C5A8-36D1-A1DB-E2FA60328698> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8aa4e000 - 0x7fff8acaffff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8acb0000 - 0x7fff8acd4ff7 libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8acd5000 - 0x7fff8ad34fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8ad35000 - 0x7fff8ad38ffa libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8ad39000 - 0x7fff8b11affe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8b11b000 - 0x7fff8b120fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8b121000 - 0x7fff8b12bff7 libcsfde.dylib (380) <A3673EC2-5B81-3190-9BA5-F27013118EC6> /usr/lib/libcsfde.dylib
0x7fff8b12c000 - 0x7fff8b20bfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8b20c000 - 0x7fff8b3b9f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8b3ba000 - 0x7fff8b3ccfff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8b3cd000 - 0x7fff8b50efff com.apple.QTKit (7.7.3 - 2826.17) <ADA1EF77-57D2-3E7E-8526-8F0B732C1218> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x7fff951c9000 - 0x7fff95217fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff95284000 - 0x7fff952cbfff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff952cc000 - 0x7fff952d6ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff952d7000 - 0x7fff95360fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff95361000 - 0x7fff95390ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff95391000 - 0x7fff953a3fff com.apple.addressbook.ContactsAutocomplete (8.0 - 1369) <3FE9486E-0B79-32FE-A544-9B323BF160B7> /System/Library/PrivateFrameworks/ContactsAutocomplete.framework/Versions/A/Con tactsAutocomplete
0x7fff953a4000 - 0x7fff954d3fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSBeen looking for similar posts, surprised I haven't found more, because I'm fairly certain that there is a current problem with some parts of Apple's server network: I have 3 iCloud accounts in Mail on my Macbook, and 1 of them (annoyingly, my main one) has not been able to connect for an hour or two. And both of the others wouldn't connect for a few minutes, but are now working again.
More suprising is that trying to log in to webmail (www.icloud.com) is giving a very unhelpful error message, suggesting the server is down. Everything else Internet is working fine for me, and haven't changed any settings, so fairly sure problem is Apple's end.
It's possible that your iPhone is collecting your mail via a different server route that is still working; my three iCloud accounts are collecting via p02.imap.mail.me.com, p09.imap.mail.me.com and p99.imap.mail.me.com, and it's only p02 that's consistantly not working. -
HT4890 my PhotoStream doesn't works. What can I do to fix it?
My ipod photo cache folder is empty, and my PhotoStream doesn't works,neither my iTunes. What can I do to fix it? (I've already used the "reset Photo Stream" and did't worked)
There is nothing wrong with the cards. I enter .jpg files from them into I-Photo by connecting my camera to the IMac via USB cable.
What I'm trying to do is to is to get the SD card reader to work. I understand from a conversation with an Apple tech this afternoon that the card reader is, in fact, a two way device, so I could use it to write on the SD card with pix files downloaded from my desktop. I want to do this in order to get my .jpeg files to a local lab for printing instead of using CDs that have much less capacity (700MB vs 8.0GB). -
Just loaded lion software. Now java scripts will not run. What can I do to fix this
Just loaded my MacBook Pro with Lion 10.7.1 software. Trying to add printer and the script does not work for loading the drivers and software for that printer. It goes through the script then says it successfully loaded but asked me no questions about the load during the process. It appears that the Java script passes right through. Is there anything I can load to fix this problem. I also tried to use my internet stick which loads software to select and use this stick. It does not work either. What can I do to fix this???
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
-Griff W. -
I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???
First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)! -
I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
My iPhone will not show up on my Mac desktop or in iTunes, what can I do to fix that?
I am running on a Mac desktop computer and have the new iPhone 4S with Sprint.
When I plug in my phone, nothing happens but charging.
What can I do to fix this?
Thanks in advance.Ah hah...
I only have 10.4.11 as of right now on a Dual 2Ghz PPC G5.
What is the best way to upgrade to 10.5.8?
Thanks Allan. -
I restored my Iphone after it synced , everything else is there but my pictures!
what can i do to fix this ??You should be importing all pics taken with iphone to your computer regularly as you would with any digital camera, particularly before any update or restore.
If you have failed to do this, then they are likey gone.
You can try restoring from backup. -
Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.
Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it -
I am using a Mac and when I save my files as a jpeg, the files become much smaller, and consequently darker and blurrier. What can I do to fix this? I have tried to figure out how to chat with someone at Adobe, but they certainly don't make it easy to do. At the moment, this program is useless to me. Very depressing....
Hello,
I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
Please share a screenshot if the issue still persists.
Regards,
Nakul -
I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?
Hello,
I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
Please share a screenshot if the issue still persists.
Regards,
Nakul -
I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
Here is what the etrecheck results are:
Problem description:
slow at start up, screen is distorted while logging in, it is fine after
EtreCheck version: 2.1.8 (121)
Report generated April 5, 2015 at 9:42:01 AM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 297
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:0
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.hp.help.tocgenerator.plist [Click for support]
[not loaded] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[not loaded] com.logmein.logmeingui.plist [Click for support]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.logmein.logmeinblanker.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[not loaded] com.logmein.raupdate.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
LogMeInSafari64: Version: 1.0.660 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.660 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.660 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.0.1 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% ocspd
4% WindowServer
1% kextd
0% ps
0% securityd
Top Processes by Memory: ℹ️
137 MB Microsoft Word
120 MB Safari
86 MB ocspd
82 MB CalendarAgent
77 MB WindowServer
Virtual Memory Information: ℹ️
310 MB Free RAM
1.89 GB Active RAM
1.55 GB Inactive RAM
544 MB Wired RAM
1.13 GB Page-ins
8 KB Page-outs
Diagnostics Information: ℹ️
Apr 5, 2015, 09:32:47 AM Self test - passed
Apr 5, 2015, 09:30:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
Apr 4, 2015, 01:12:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
Apr 4, 2015, 08:13:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crashReinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
My facebook app seems to be frozen and i cant get it to do anything. what can i do to fix this problem or uninstall the app and then reinstall it?
Try closing the Facebook app completely and see if it works ok when you re-open it : from the home screen (i.e. not with the Facebook app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Facebook app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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