What can i do to redeem my Itunes card?
I cann't redeem my itunes card when I typed the code it says invalid code Help!
Was the iTunes card issued in the same country as you and your account are in (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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I'm trying to redeem an itunes card and it gives me an error message - We could not complete your itunes store request. An unknown error occurred (-1202). Please try again later. I've tried several days now. Any idea what i need to do?
Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
I;ve done holding both buttons as you sugested, but there is no signal appearing.
I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
I don;t knoe what todo.
I have been trying for more than one mont.
I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me. -
What can i do if i cant redeem my itunes card. It shows there "not properly activated"
I tried to redeem my itunes card. it shown "not properly activated". What should i do?
If the store that it was bought from is close by then you could try going back and asking them to activate it properly. If it's not, or if they can't/won't, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
hi their actually i redeem my itunes card but it havent redeemed seccesfully what can i do to make it perfact
What is not helpful ? How/where have you lost your money ? If you want help from these user-to-user forums then you need to provide information about what the problem is.
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I'm not able to redeem an ITunes card I purchased. Keep getting error message - your account cannot use Store Credit at this time. Help please!
You can only gift via a credit card - you can only use your account's balance for buying content for yourself.
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I just redeemed an itunes card how do I know what my balance is for my account
I just redeemed an itunes card how do I know what my balance is for my account
If you are on your computer's iTunes and you are signed into your account then it should show at the top of the iTunes store pages next to your account id - or you can log into your account via Store > View My Account (Store > View My Apple ID on iTunes 11) and it should show on the top section of the screen that you are taken to.
On an iPad, iPhone or iPod Touch it should show on, for example, the bottom of the Featured tab in the App Store app or the Music tab in the iTunes app next to your id. -
I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?
Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to) -
While updating my iTunes this message came up "Service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficient privileges to start system services" what can I do to get my iTunes to work again?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I pre-ordered the new iPad 3gen. What can I do to prepare my iTunes before i sync it?
I pre-ordered the new iPad 3gen. What can I do to prepare my iTunes before i sync it?
There is nothing to prepare with iTunes except for having the current iTunes version installed.
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HT201195 Who can I call about getting help with redeeming my iTunes card?
Title is pretty self explanatory: Who can I call about getting help with redeeming my iTunes card?
There isn't a phone number for iTunes Support, you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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How can I subscribe to itunes Match redeeming from itunes card instead of using credit card?
Do you have another device (eg a computer) that also contains your music? If so, yes, you can turn off iTunes match and sync everything with a cable. Do you tend to buy new music from downloads or ripping CDs? If downloads, you can turn on "download purchases automatically" on the phone to make them available to you there, once you've cable-synced your current library. If CDs, you would have to manually sync with cable (or over local wifi) each time you add a new CD.
Matt -
Can anyone help me? I redeemed an iTunes card but can't buy anything cause I need to answer the verification questions but don't know them.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89872)
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