What can I do when I don't know my security iTunes passwords they won't let me purchase anything.

What can I do when I don't know my security iTunes password they won't let me purchase anything?

Rescue email address and how to reset Apple ID security questions

Similar Messages

  • TS3297 the iTunes store is making me answer security questions that I don't know the answer to and it won't let me purchase music if I don't answer the questions so what should I do?

    Please help me I just purchased an iTunes card and I want to use it immediatly

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • What can I do if I don't remember my security cuestions? And it takes too long to receive the email

    Please if you can answer me I will be very thanks full

    Sorry my question is what can I do if I don't remember my security questions and it takes too long to receive the email

  • I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

    I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste

    Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74403)

  • What do you do if you don't remember your secerity questions and it won't let you in on your account

    What do you do if you don't remember your secerity questions and it won't let you in on your account
    Please help!

    Go to: expresslane.apple.com
    Under product categories choose iTunes
    Then iTunes store
    Then account management
    Press continue.
    Now choose iTunes store security and answer the bullet questions and click continue.
    Sign in with your appleid and press continue
    Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
    iTunes will respond to you within 24 hours by email.

  • I just added money to my iTunes account but now it won't let me purchase anything, whats the deal?

    I just entered a redeem code and got more money, but now iTunes won't let me purchase anything it just keeps taking me to my billing info, is there something I can do so I can begin purchasing again?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • What can I do when my iPad says, disabled connect to iTunes

    what can I do when my iPad says, disabled connect to iTunes

    Start iTunes on the computer you normally sun with. Use the iTunes menus to check for updates to iTunes. If there is one download and install it then restart your computer.
    Start iTunes on the computer and connect your iPad. Select your iPad in the left column of iTunes and select General in the right column. You will most like have to restore your iPad.

  • What can i do if i don't remember my security questions and i dont have the option to send a verification mail?

    Please help me, I buy a itunes card and its the first time i use my apple id in my new iphone and my laptop so when I try to use it, it ask me for the security questions and I dont know the answers!! and there is not an option to send a verification account email

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • What do I do if I don't know my security questions

    I don't know my security questions

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I charged iTunes card and I forgot my security answe what can i do and I don't remember also my email password

    I Have an i phone 6 and i charged iTunes card with 15$ and i forgot my security answer so what can i do

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122625)

  • What does it mean when you get a pop up notification saying that a phone number has been associated with your iTunes account? And what does it mean when I don't know the number that is associating with my account? Should I be worried?

    I got a notification stating that a number has been associated with my now old iTunes account and it is a number I do not recognize. Should I be worried at all?

    Yes, if you don't bother to change your password. You may also want to seriously consider turning on two step authentication.

  • I forgot the awnsers to my security questions and they won't let me download any music until I figure them out, how can I get my awnsers?

    I went and put 25 dollars on my iTunes account and now it will not let me do anything without my security questions wandered and I don't have the awnsers I forgot them. And I do not want to get locked out so I don't now what to do

    they recenly added new questions for u to answer.
    3questions to choose from and put ur own anwsers for them

  • How can i change my iCloud email when i don't know previous apple id password

    my little brother and i share the same apple id and he messed with everything and i am unable to get on my old apple id so i made a new one but i can't delete it off my phone and i can't change my email for iCloud because i can't get on my old apple id

    You need to get the previous Apple ID password reset. The only way to do that is to log onto Manage your Apple ID  and click on Reset Password for the Apple ID you need to sign off of the device:
    Apple - My Apple ID
    You will have to answer the Security Questions. If you do not know the answers, you will have to have Apple Support reset them for you:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I am a first time "Apple" IPad mini w/retina ?I want to download manual to print but I read it is over 100 pages long. What can I do ? I don't know anything much on how to use my mini. Thank you Barbara

    I am new to Apple. I need to print my manual out to learn more about my mini/retina. Does it actually take 100 pages to do so ? I need help please. Thank you Becky

    Here's a copy for iBooks.
    https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewBook?id=709634245

  • What do i do if i don't know my current voicemail password

    i got my new iphone and when i go to my phone it keep asking me for my voicemail password and i dont know it.....whe i had my iphone 3gs it did the same thing and i did something but i cant remeber what it was. please can someone help

    Assuming you have AT&T, then you can dial 611, and follow the options from there to reset your voicemail password. They'll send you a text message with the 4 digit password in it that you will use to set up visual voicemail.
    I would recommend writing that number down for future purposes.

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