What can I do when Im having trouble receiving a script from Another Adobe Story Plus user?

I am having serious trouble downloading a link of a script one of my crew members shared with my from Adobe Story Plus. Everytime I click on the link in my email I go straight to the Adobe Story Plus Project/ Authoring Interface, the project (script) is not there. I am using my PC with Windows 7. Would that be a issue if my friend is using a Mac?
I don't know what to do for I need this info pronto. The crew member who has sent it to me has done so multiple times and the same thing has happened. I do not see the script in the project pane. If I can receive the script into my Story account, what can be done for that to happen? What else can I do to get this script into my story account or to downlaod the link from my email?

Hi,
One quick way could be to ask the crew member to save the script to disk (File->Save to disk) option and mail that to you. You could then import the script into your account.
Regards,
Sunny

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