What can i doi changed my passcode and cant remember it and cant get on my phone
i changed the passcode on my iphone and cant remember what it is what can i do to fix it so i can reset it?
If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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i have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??
Hey grandkids7k,
Thanks for the question. The following resource provides troubleshooting information if you have forgotten your passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
my iphone has been lost in spain what can I do besides make a complaint to the police and lock it with the located iphone ?
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch. -
What is the difference between the passcode on my iPhone 5 and a password? I am locked out of my phone.
Not entirely sure what you are asking, but a passcode to unlock an iOS device is normally 4 digits long (so is a 4 digit code), though you can make it alphanumeric and longer (so effectively becomes a password).
If you don't know the passcode to unlock your phone or it's showing the disabled screen then there are instructions on this page for how to reset a device : http://support.apple.com/kb/HT1212 - you should then be able to restore/resync your content to it. -
How doI change my last name on my bill and profile? Using maiden name, need to update to married name
Yea its a good thing to update because 95% of the Time a Rep. may ask for the Primary owner of the lines and if your not that person you can't hardly do squat with it. Case in point with my With our Lines my Mom was the Primary owner and i couldn't do Anything with out them wanting to talk to her first. Getting a Phone, Making Changes, Check statuses, Heck there was one time i remember i couldn't even pay the bill not exaggerating there it was basically out of my Hands my Mom got tired of this and she changed it.. Now that i'm considered as second Owner and i can do as only my mom could there are a still a Few rare occasions that a Rep will ask for her on but for the Most of it i have free Range with the Account.. b33
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my daughter changed her password and cant remember it and now the ipod is diasbled what should i do
Providing she regularly synced her iPod, her purchases should be in her iTunes library. If this is the case, then you can simply reset her iPod and put all of her data back on it although I don't know if this works with apps. If she synced it before she reset the pass word then you can stop the auto sync, restore, and put the back up on it. If all else falls, iTunes and the App store remember purchases so you can't buy the same thing twice, well at least I haven't. I hope you find this helpful, and good luck getting her iPod back into usable condition.
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i have lost my iphone4 and i guess the theft have already clear up the data include my mails and so on. what can i do? i use the iphone only 2months and i dont have any icloud or mobileme acc. how apple can help me?
Apple can't/won't help you:
Reporting a lost or stolen Apple product - http://support.apple.com/kb/ht2526 - "... Apple does not have a process to track or flag lost or stolen product..."
Texas Mac Man links on lost/stolen i-devices - https://discussions.apple.com/message/18781718
Contact the police about the theft. Change passwords on any accounts used with the device. Contact the carrier about discontinuing service and possibly blocking future contracts with the phone. Shop for a new phone. -
I updated my iPhone 4S and now my iTunes (10.6.1) won't read it. It said to update, but 10.7 won't work on my computer because it's a Mac 10.8. I can't find the iTunes 10.6.3 anywhere. What can I do to be able to sync my computer and phone?
iTunes 10.7 does indeed work on OS X 10.8 Mountain Lion. Do you mean you have Mac OS X 10.5.8 Leopard? If so, and you updated your iPhone 4S to iOS 6 on some other computer, then you may be out of luck synching to your 10.5.8 system, but you can get and try 10.6.3 here:
http://support.apple.com/kb/DL1575
Regards. -
I accidentally clicked 'don't trust my computer' on my iphone 5, it was a total accident as I wanted to click'trust my computer'. What can I do 2 gt tht message pop up back? I tried resetting my phone n turning it on and off. My PC is windows7. Please help mee people n apple . Thanks
Hi Rebekah...
This problem seemed to have worked itself out... Somewhere amongst these solutions...
1. Reinstall iTunes
2. Restart computer
3. Restart iDevice
It didn't at first, and I thought to myself... "Oh great, another problem which Apple doesn't acknowledge as existing", but don't worry. Give it a couple of restarts, and if all else fails... Create a new Windows Logon and try from there.
It just happens I was in the middle of reformatting my PC and resinstalling Windows 7, so it wasn't so much an issue when I wiped as it worked when I tried it on a fresh system.
Hope something helps... -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
HT1212 What can I do when my Sleep/Wake button is broken and I have forgotten my password?
What can I do when my Sleep/Wake button is broken and I have forgotten my password? Also the Find my iPhone app is on and I can't get in to my phone to shut it.
If they determine it is defective, then yes.
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What can I do if my iphone4 is not turning on and itunes is saying "Session could not be started" when I want to sync it so I can restore my phone?
Hold down your on/off and home button until you see the Apple logo, but first plug your iPhone into a power outlet to make sure it has enough battery power.
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i bought an iphone3g from ebay and then i tried to upgrade it but it was locked by apple store now what can i do?as it is not my fault and it is not illegal to buy phone from ebay.
caveat emptor
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Apple Mac 27ich not loading up got a circle and apple logo flashing then makes two bleeps sound
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I have set up my work Exchange email/calendar. After setting up I am getting passcode expired message and asking for changing the passcode with a 16 + digit and 4 special characters. No combination of numberic, alphanumeric, special characters is working. Help!!
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