What causes a blank screen instead of the log in screen

What would cause a blank screen when turning on desktop?

On the about:newtab page in the upper right hand corner, is there an option to change the blank page to Classic or another option?
Does this happen in Safe Mode? [[Troubleshoot Firefox issues using Safe Mode]]

Similar Messages

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    Welcome to the Apple Community.
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  • When I have finished working on an image in Photoshop and I hit the save button it goes instead to the "save as" screen. This never happened in previous Photoshop versions. When I get to Lightroom, I have a grey screen the says "File could not be found."

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    The problem with write permissions for the OneDrive folder only shows up in Lightroom 6's export dialogue, that's why it's to irritating. Lightroom 5.7.1 is not having that problem nor does the file explorer. The problem also exists on both of my machines. I will try to check for other problems with the OneDrive troubleshooter though: Running the OneDrive troubleshooter - Windows Help   

  • I have adobe acrobat 11 reader writer I want to use the pointer symbol on full screen instead of the hand, iwas able to do it on adobe 10 also when in full screen i can't open attachments unless i right click and open it then it boots me out of full scree

    I have adobe acrobat 11 reader writer I want to use the pointer symbol on full screen instead of the hand, iwas able to do it on adobe 10 also when in full screen i can't open attachments unless i right click and open it then it boots me out of full screen is there any way i can click on the attacment without going out of full screen

    I don't know why the change, but the pointer appears in the same way as it does on the main screen, not a pointer. There does not appear to be anyway to change it. You may want to submit a comment to the Features Requests: Acrobat Feature Requests. I also submitted this as a bug.
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  • Quicktime Plugin (Mac) yields a blank page instead of the embedded player.

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    Right click on the document and select Open with-Adobe Acrobat. Or right click on the document and select get info, go to the open with drop down menu and select Acrobat. If you want all documents of that type to open with Acrobat check the box.

  • Macbook Pro unable to get pass the Log in Screen.

    Hey hope someone can help.
    Okay so last night I was using Windows, I shut down, then a few hours later I switched it on to go onto my Mac, but it took forever, I left it though and eventually I got to the log in screen, I entered my password and it was loading then the screen went blue/gray (not sure I think both) and went back into the log in screen again... I did this numerous times before giving up and shutting down. Went to sleep, woke up and resumed this...so I decided to see if I could log into my windows, which it did just fine, I'm on windows typing this right now.
    I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)
    I have also tried booting from my start up disk that came with my Mac. It gives me the Apple logo on the gray screen then ejects my disc, gives me this long story... kind of goes: panic (cpu 0 caller 0x00431da3):"unable to blah blah... Tells me to restart or shutdown.
    I looked at my disc and I think its cracked, So I have to get that replaced.
    I think I have to archive and install, I really don't want to lose my music, as I haven't backed it up. 400 songs or so nothing much, I'm not worried about the other stuff as that is all backed up.
    Long story short can someone tell me what's going on with my Mac? why am I still able to use windows fine? Has windows done a hit on Mac OS? lol. Is the solution to replace my install disc at Apple? I really don't know, any help would be greatly appreciated thanks, I'm just too tired and can't Google anymore :P
    (I have a small partion of 32GB dedicated to Windows Vista.)

    "I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)"
    Neither do I. Suggest that you take your MBP to an Apple Store or an AASP.
    "Is the solution to replace my install disc at Apple?"
    Yes. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support for a nominal S&H fee. *You'll need to have the model and/or serial number of your Mac available.*
    Since you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
    http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
    !http://i50.tinypic.com/izvwo1.gif!

  • I just installed Mountain Lion. I'm having an issue on the log in screen.

    Hello,
    I just installed Mountain Lion 10.8.2 on my iMac. We have four user accouts on the computer and when you first wake the computer where you would normally choose an account and log in the screen is white. When you move the mouse around it leave a little trail of the log in screen until you find your acct and click on it and then it allows you to log in. Its never done that before, at least until I upgraded. This computer was bought right before Lion came out and I didn't upgrade it right away because I wanted to wait and see how everyone else liked it. I finally upgraded last week and aside from this issue it works great and I love the features but it is really annoying. What should I do? Has anyone else had the problem? I upgraded my Macbook and it hasn't had any problems but I only have one acct on it since my wife and kids don't use it. Thanks for the help in advance.

    Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

  • After a power outage my imac will not let me log in to the adminstrator, it just comes back to the log in screen

    Can somebody help?
    We had 3 power outages in quick succession and now my imac will not let me log in, it just comes back to the log in screen.

    Hello,
    What OSX version?
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

  • Hello, I have been having bsod's that occur on start up at the log in screen.

    Hello. Like the title says, I have been getting bsod's at start up right around the time the computer gets to the log in screen. It does not do it every time but it has happened a few times now and I was wondering if anyone could help me figure this out.
    I have seen on other parts of this site that people are sometimes willing to examine the dmp files that are associated with the bsod. If anyone would like to help me out with that I would be very thankful.

    Greg
    These 2 were Related to swiwdmbx64.sys wireless USB Modem from Sierra Wireless Inc.  I would install the newest driver available.
    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Ken\Desktop\Minidump\042514-10810-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`0344d000 PsLoadedModuleList = 0xfffff800`036906d0
    Debug session time: Fri Apr 25 21:17:31.918 2014 (UTC - 4:00)
    System Uptime: 0 days 0:00:13.762
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {88, 2, 1, fffff800034a3666}
    *** WARNING: Unable to verify timestamp for swiwdmbx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for swiwdmbx64.sys
    Probably caused by : swiwdmbx64.sys ( swiwdmbx64+8e54 )
    Followup: MachineOwner
    0: kd> !analyze -v
    * Bugcheck Analysis *
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000088, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800034a3666, address which referenced memory
    Debugging Details:
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800036fa100
    GetUlongFromAddress: unable to read from fffff800036fa1c0
    0000000000000088 Nonpaged pool
    CURRENT_IRQL: 2
    FAULTING_IP:
    nt!KeInsertQueueApc+42
    fffff800`034a3666 f0480fbaab8800000000 lock bts qword ptr [rbx+88h],0
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
    BUGCHECK_STR: 0xA
    PROCESS_NAME: System
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
    DPC_STACK_BASE: FFFFF80000BA2FB0
    TRAP_FRAME: fffff80000b9c3a0 -- (.trap 0xfffff80000b9c3a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa800a8308a8
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800034a3666 rsp=fffff80000b9c530 rbp=0000000000000002
    r8=0000000000000000 r9=0000000000000000 r10=fffff88006b9ed80
    r11=fffff80000b9c678 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz na po nc
    nt!KeInsertQueueApc+0x42:
    fffff800`034a3666 f0480fbaab8800000000 lock bts qword ptr [rbx+88h],0 ds:00000000`00000088=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER: from fffff800034c2169 to fffff800034c2bc0
    STACK_TEXT:
    fffff800`00b9c258 fffff800`034c2169 : 00000000`0000000a 00000000`00000088 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`00b9c260 fffff800`034c0de0 : fffffa80`09d7ec60 fffff880`066d2410 fffffa80`0b00c1a0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c3a0 fffff800`034a3666 : fffffa80`0a834930 fffff880`066b1f8c fffffa80`0b00c428 fffffa80`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c530 fffff800`034c6df3 : 00000000`00000000 00000000`a000000c 00000000`00000000 00000000`00000000 : nt!KeInsertQueueApc+0x42
    fffff800`00b9c590 fffff880`06c47e54 : fffffa80`0a821b30 fffffa80`0bac4100 fffffa80`0babdb10 00000000`00000000 : nt!IopfCompleteRequest+0xb63
    fffff800`00b9c680 fffffa80`0a821b30 : fffffa80`0bac4100 fffffa80`0babdb10 00000000`00000000 00000000`ffffffff : swiwdmbx64+0x8e54
    fffff800`00b9c688 fffffa80`0bac4100 : fffffa80`0babdb10 00000000`00000000 00000000`ffffffff fffffa80`0ba7c0d0 : 0xfffffa80`0a821b30
    fffff800`00b9c690 fffffa80`0babdb10 : 00000000`00000000 00000000`ffffffff fffffa80`0ba7c0d0 fffffa80`0baed010 : 0xfffffa80`0bac4100
    fffff800`00b9c698 00000000`00000000 : 00000000`ffffffff fffffa80`0ba7c0d0 fffffa80`0baed010 fffffa80`08130d90 : 0xfffffa80`0babdb10
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    swiwdmbx64+8e54
    fffff880`06c47e54 ?? ???
    SYMBOL_STACK_INDEX: 5
    SYMBOL_NAME: swiwdmbx64+8e54
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: swiwdmbx64
    IMAGE_NAME: swiwdmbx64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 4fc3bc42
    FAILURE_BUCKET_ID: X64_0xA_swiwdmbx64+8e54
    BUCKET_ID: X64_0xA_swiwdmbx64+8e54
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:x64_0xa_swiwdmbx64+8e54
    FAILURE_ID_HASH: {8e6f3955-6597-17ce-f929-ef9b2b41cb5f}
    Followup: MachineOwner
    Wanikiya and Dyami--Team Zigzag

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