What causes airport extreme base to crash every day?

this is the newer gigabit version.
i lose airdisk and am unable to access the base with airport utility.
it works for a while but it is guaranteed that it crash at some point during the day
whether i use it or not and whether the computer is on or not.
only way to get it going again is to unplug the power.
thanks for any advice.

Have you updated the firmware to the latest version? The 7.2 versions were pretty bad about locking up. If so, have you tried a factory reset and reconfiguration?

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  • What needs to be done to avoid WIFI drop-offs with Apple AirPort Extreme Base station with Extended Wifi

    Hi there,
    can anybody please advise me what needs to be done to avoid WIFI drop-offs every half an hour or 1 hours.
    I use voip phoe calls a lot using my WIFI, However my AirPort WIFI connection drops-off while I am in the middle of WIFI VOIP calls.  This is causing significant disturbance in my family.
    Please assist.
    In details, I have extended my WIFI range using 2 Apple Airport Extreme Base Station.
    Main Base is - A1408 9 (5th Gen),  and I have extended my WIFI in my L shape house by connecting another Apple AiPort A1354 ( 4th Gen) with AA1408.
    Note1:
    > when I am close to A1408 my iPhone4 connected with A1408 automatically
    > When I am close ot A1354 , my iPhone4 connected with A1354 automatically.
    Note2: these drop-offs never occurred when I had only 1 Apple AirPort Extreme Base station WIFI
    I think, this Auto switching causing the slight drop outs in my Wifi when I am on the VOIP call.
    Do you think that something is going wrong with my Apple AirPort Wifi extended?
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    To help eliminate drop-offs you need to ensure that your extended network is operating at its peak bandwidth performance. Base station placement is critical in an extended network. Please check out the following AirPort User Tip for details.

  • Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

    Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
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    - I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
    Rule out:
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    Thanks in advance!

    13 ASCII characters = 104 (aka 128)-bit WEP
    encryption
    If turning off WEP works, then you just need to
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    WEP and a 26 character HEX key for 128bit WEP.
    In order to make things easier, vendors use certain
    algorithms to convert simple alphanumeric passwords
    (or passphrases) into HEX keys, thus enabling the use
    of simple easy to remember WEP password rather than
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    vendors use different algorithms to generate the HEX
    key and therefore a ASCII password on an AEBS will be
    hashed differently on a non-Apple client and vice
    versa.
    You may find the following article helpful:
    - Apple article, especially the part about
    "Third-party client to Airport".
    Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
    I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
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    geoff

  • What is Error 2813 while trying to install  my Airport Extreme Base Station? and How can I fix it? Thanks

    What is Error 2813 while trying to install  my Airport Extreme Base Station(A1143/MA073LL/A)? and How can I fix it? Thanks

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  • What is the most sensible way to extend a wifi signal. I am in a cinderblock house and I have to buy something that will give me a single network but added range from my airport extreme base station.

    What is the most sensible way to extend a wifi signal. I am in a cinderblock house and I have to buy something that will give me a single network but added range from my airport extreme base station.

    Use an Airport Express. Configure the AEBS to allow it's wireless network to be extended. This is a dropdown menu option under the Wireless tab. Configure the Airport Express to Extend an Existing Network also under it's Wireless tab. You will need to provide the name of your network used in the AEBS as well as the network's access password.

  • What's the most recent opinion about Time Machine backups to Hard Drives connected to the USB port on the Airport Extreme Base Station (5th generation)?

    I have been searching the Apple communities and Internet for a final answer.  I just bought an Airport Extreme Base Station (5th generation) and LaCie d2 quadra 1TB external drive as a replacement for TWO failed Time Capsules, neither of which Apple would replace due to failed power supplies.  I formatted the 1TB drive using Disk Utility (Mac OS extended (journaled)) from my MacBook Pro, and then plugged into the Airport Extreme Base Station USB port.  The Airport Extreme Base Station see the Hard Drive, and my MacBook Pro sees the Hard Drive in my finder under shared resources.  Time Machine, however, does not see the drive.  Is there a solution for this problem?  If Time Machine will not work, is there another software product out there that will work, like Carbon Copy.  Having to plug the backup drive into the USB port of your laptop every evening kind of defeats the purpose of having a laptop.  Any suggestions would be appreciated.

    Keeping in mind that this is not supported by Apple, I have been successful at doing the following:
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  • Mac Book pro can't connect to Internet through Apple airport extreme base station

    I had problems connecting to the internet in the past with my macbook pro.  One day it suddenly started working again but then I bought a second apple TV I lost connectivity.  I have tried changing the IP address manually and while it shows me connected to the wifi I am still with out internet.  When I hooked up the new Apple TV that I bought it booted my computer from it's ip address.  The apple TV though wouldn't work and now nor would my computer.  I ended up setting the Apple TV's ip address manually and now it works fine. My computer on the other hand does not no matter if I set it manually or not.  Even if I plug in the ethernet cable from the base station it doesn't work.  It show that it has a self assigned IP address.  After I set it manually it shows that I am connected both via wifi and the ethernet cable but I can't connect to the internet.  If I plug the modem directly into the computer bypassing the base station I get internet and it is using the IP address that worked originally.
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    I have an AirPort Extreme base station which allows up to 50 users and a 30 meg connection speed.
    I have a MacBook Pro (17-inch Early 2009), OS X Mavericks (10.9.2)

    It has something to do with the connection from the base station to my computer
    I don't think so..
    I just posted a reply which totally vanished.. strange strange website now.
    Please post some screenshots of your AE setup from the airport utility.. I want to see the summary page, then the network and internet tab.
    Please tell us what modem you use.. is it a router??
    If you have satellite or 3G wimax etc service they often are limited to 5 IP addresses... the AE takes one and then 4 more devices can join .. no more.
    You need to also give us the screenshot of the IP you are getting in a computer that works.
    EDIT
    Sorry this is half double post.. the previous page refused to display.. now it has returned..

  • Airport Extreme base station no longer playing nice with Mac Pro

    This is a strange problem...
    I have an Airport Extreme base station (purchased in 2004) that I use with verizon DSL to get a wireless network going in my house, and I connect three computers wirelessly.
    I have an ipod touch and toshiba PC laptop that are both able to connect to the network and run just fine. But lately (past 2 weeks or so) when I try to connect with my MacPro desktop I can go to a few sites, but after a few minutes the airport locks up. At that point none of my computers will connect and I have to unplug and then replug the airport. At that point the network will start up again and if I do not try to get on with Mac Pro then things run fine, but when I try to connect with desktop again, after another few minutes the same thing happens.
    I know the problem is with the airport and my Mac Pro - I have done numerous connection experiments and have narrowed the problem down to that.
    Is it possible that my MacPro might be drawing more power and causing the airport to overheat? (it is rather hot in the room with DSL connection)
    Or should I accept that the current base it old, and bite the bullet and get a new base?
    Any thoughts?

    Could you post what you did in order to resolve the issue. I'm having a problem with the base station in that I cannot connect to the internet with my laptops (a mac and pc) while I can connect wirelessly to my network with my desktop (G4). The base station is not detected in the base statin admin utility or the aiport setup utility. If anyone else has a solution I would be much obliged to read it.
    Thanks!

  • Airport Extreme Base Station - I am ready to throw this thing...

    Dear All,
    I'm about ready to throw this thing out the window, along w/ everything else from Apple I own... Sorry, at my wits-end and have finally had it with this thing.
    My g/f and I live in an apt with an Airport Extreme Base Station (AEBS), 10/100baseT Switch, Xbox 360, PC clone tower (PowerSpec), and two Centrino Laptops... The topology our network is the following
    DSL == Modem => AEBS => 10/100 Switch => (XBox 360, Powerspec)
    Every other day, the AEBS drops out for no obvious reason. Not only for no reason, it DROPS the connection and causes interference on our wired network. If I'm playing Call of Duty 2, for instance, and using Skype at the same time, anywhere from 10-30min later, the WiFi connection will drop altogether and the wired network will go down too.
    I've done multiple hard-resets and the issue persists. Apple wants $80 to talk to me (after we paid $150 for it because it's supposedly "the best") after only owning it for a little over a year. It seems that this problem has been persistent.
    My g/f finally cracked down and bought a Verizon EVDO card and uses it while she is out, but in the house because she cannot use our home network reliably.
    I've tried using it on WPA2, WEP, and even left it open but the thing still drops for no reason...sometimes within hours, or two two days. I'll come home, boot up my laptop, and the WiFi is completely gone...non-existant. Boot hers, same thing... I doubt it's interference because we have 1 cordless phone and it's a 900mhz, which we rarely use anyway.
    Does anyone else have any of the problem(s) we're having? This has been semi-often since we got it, and all Apple told us was "interference" and won't help us because we use PC (I used to own a Mac, hence why I got this).

    Update: Well, the AEBS 'bombed' out again when I got home on Friday, no access whatsoever.
    I unplugged my DSL modem from it, plugged it in directly to my HP notebook, and was surfing the 'net w/out a problem. Power cycled the AEBS and it worked fine. That was just over one day on firmware v5.5.1, longer than it lasted on v5.7.
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    I'm 'convinced' that v5.7 is buggy and it's known, or well documented. It will cost more money to fix it, or release a new firmware version that repairs the bugs from v5.7, than to just leave it alone and hope people either downgrade to v5.5.1 or purchase a new AEBS (w/ 802.11n).
    After countless hours of dealing w/ this, of which I feel like a complete and utter fool, I went out and bought a competitor's product (Linksys) and installed it on Saturday morning. As of this writing, I've had no drop-outs and the access seems to be more punctual, or responsive than when I was accessing under my AEBS. Therefore, I'm happy to say my problem of unreliable WiFi access in my apt is solved, but only after spending $50 to purchase a new router.
    I spent $180 on the AEBS and I can remember the first time I had to call AppleCare about printing issues I was having with it; I could print from Windows XP (both wired and wireless), but not from Tiger OSX 10.4. No-one had a clue, but was only told that the issue was my "printer" not the AEBS or my Mac. Despite repeated attempts to re-inform that it works just fine under Windows XP with both my Lexmark and Canon inkjets, it would not print properly (bombed out half/way through the page) under Mac OSX.
    So, here on my shelf, sits the Airport Extreme Base Station that I paid $180 for, and it is basically useless. Apple could care less about it, but then again, why should they--after all, it had a 1 year warranty and despite trying to resolve issues I had w/ it while it was in fact within the warranty period, that time has come and gone.

  • Windoze Ad-hoc networks killing Airport Extreme Base Station

    After having a horrible experience with an Orinoco base station sometime ago at his coffee shop, a client of mine asked me to install a new Wi-Fi access point to replace it. Since I'd never had a problem with my graphite Airport Base Station, I selected recommended that he try the Airport Extreme. Everything was been fine for over a year and half, with only the occasional interference problem, and even that easily fixed by a restart on the base station. Lately that has changed. We're in Baton Rouge, and since Hurricane Katrina, our population in our city has doubled (that's not an exaggeration), and the number of customers using the network in his coffee shop has increased as well - although it's still well below the maximum. The problem is that there are is large number of students from Loyola, UNO and Tulane who are now attending LSU, right across the street. And a significant fraction of those have ad-hoc networks set up on their Windoze notebooks, apparently unintentionally. When they come into the coffee shop their ad-hoc networks seems to cause the Airport Extreme to die, and not recover, until it is reset. This happens many times per day, sometimes more than once in an hour.
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    I have verified (using iStumbler) that there are no other "managed" networks near-by, and I have noticed that the problem ALWAYS happens when there is are ad-hoc networks, and after politely asking customers if I can check their settings, (it's scary how many people will let you poke around on their computer, if you seem like you know what you're doing) I've also seen compelling evidence that it is Windoze users, not Mac users, who tend to cause the problem. Incidentally at this particular coffee shop the Windoze:Mac ration is something like 60:40. What can I say, it attracts discerning customers. Since some of them have "lsuwireless" set up as an ad-hoc network (and as I said, LSU is across the street), my guess is that somehow these get set up, not on purpose, but accidentally, while trying to connect to the university's wireless network. Apparently the process is not so straight forward for Windoze users as for Mac users.
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    3) Aside from "Use Interference Robustness" and trying different channels, is there some configuration setting that I might be missing that could enhance the base station's reliability?
    4) Does anyone have a suggestion for a permanent fix - preferably without switching to a different access point, although at this point, that's a viable alternative. After a year and a half of stable operation though, we're loathe to switch again unless it can't be avoided, because the Orinoco access point we used before had behaved exactly like this, but even worse, and without necessarily having ad-hoc networks being present to cause the problem.
    5) Failing any other good solution, can anyone suggest a way to determine which computers are causing the problem without having to interrupt each customer to poke around on his computer?

    I have an Intel based iMac and a MacBook Pro. Both
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  • Airport Extreme Base Station dropouts at 5 GHz

    I just purchased an Airport Extreme Base Station and a new Airport express to replace the two Airport Express 802.11g boxes. We have 100 Mbit fiber optic to the home services and it felt like a waste of money to have a network that couldn't keep up with our connection. I have the Airport Extreme acting as a base station dedicated to running at 5 GHz (to avoid I hoped interference from the microwave) and I have the Airport Express working as an extension to the network allowing our 802.11g limited early 2006 iMac to use the new 802.11n network via its hardwired ethernet port. The problem I am having is that the Airport Express drops the connection and is unavailable from the list of available networks for a period of time. If I power down/up the Airport Express all is well and if I wait the network comes back by itself as well. I have no idea what is causing this. The network signal is about 40% according to AirRadar and certainly works beautifully before it drops out with no advanced warning. Has anyone else seen this -- or even better has anyone else seen this and have an idea of what to do to fix it?

    The range on 5ghz may be longer if you have no barriers. However, the 5ghz will be affected more by walls and objects. In general, 5ghz doesn't work for me in my house.

  • Very weak Airport Extreme Base Station signal...

    Hi --
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    That's a good, helpful list but we don't really have any of those potential interfereces. Like I said, this signal is down to two bars from five feet away and only three bars from literally six inches away, so there's really not a lot of room for intererence from that distance anywat.
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  • Airport Extreme Base Station as Extender to Airport Extreme Time Machine

    I have tried this a few times, but to no avail: Tonight I purchased an Airport Extreme Base Station (AE) to set up as an extender to my Airport Extreme Time Capsule (AETC).  The Airport Utility finds the router and goes through set-up seemingly fine, with green lights on both.  Then shortly after (within a minute) the AE reboots on it's own, followed by the AETC rebooting (again, on it's own) and this occurs repeatedly.  I reset the AE completely and run through the set-up and the same thing occurs.  I've also done soft resets to the AETC.  Long and short of it - the restarting discontinues once I unplug the power cord from the AE.  Then the AETC resumes as it has - providing fine wifi and speed.  It appears the AE rebooting on its own makes the AETC reboot.  Any ideas?  Thanks!

    howto - extending airport 802.11n networks
    Pre-Requistites
    1) Ensure all have most recent firmware - 7.7.3 for AC devices, 7.6.4 for 802.11n devices
    2) Have most recent Airport Utility (OS X 10.7 thru 10.9, use 6.3.2, IOS6/7 use 1.3.3)
    3) Only have the Primary Airport/TimeCapsule powered on for now
    Set up the Primary/Anchor Airport Base Station
    1) Do this over ethernet - ensure that the Modem and TimeCapsule/Airport is connected on the WAN port
    2) You'll be prompted by Airport Utility to name the Network and the Base Station
    Network is the SSID of the Wireless LAN
    BaseStation is the name of the Airport/TimeCapsule
    3) You'll be prompted for a password - this will be for both the WLAN and the Base Station on initial setup
    Note here - there are at least three passwords to worry about post setup
    a) BaseStation Management - in this how-to, this will be carried thru to the extended basestations
    b) WLAN Access
    c) Disk Access for TimeCapsule and AirDisk
    They can be same or unique, up to you...
    Configure the Airport/TimeCapsule for WiFi/Network
    4) Select the named BS in Airport Utility - click the 'edit' button
    5) Review 'Base Station' Tab
    5a) BaseStation Name
    5b) BaseStation Password - you can change this now if desired, this does not affect WLAN password
    6) Review Internet Tab
    6a) set as appropriate for your network - e.g DHCP or other depending on needs
    6aa) focus here is getting the primary BS set up first
    6b) Click Internet Options - this is IPV6 setup - for now...
    6ba) Set to Link-Local Only, click save, you can go back and change this later if needed
    7) Go to Wireless Tab
    7a) Set Network Mode to "Create a wireless network"
    7b) Check Wireless Network Name
    7c) Wireless Security - recommend WPA2 Personal - this is important as you'll need this later
    7d) Wireless Password - the password entered in step 5b above is what is used here, feel free to modify or not - if so, note this
    7e) disregard Enable Guest Network for now
    7f) Click Wireless Options
    7g) ensure 5Ghz network name is unselected
    7h) Country as appropriate - since I'm in California, I choose United States
    7i) Leave 2.4Ghz and 5Ghz Channels as "Automatic" for now, click save if needed
    8) Click Network Tab
    8a) if this is your primary router - use DHCP and NAT
    8b) Click Network Options
    8c) DHCP Lease - I use 12 hours
    8d) IPv4 DHCP Range - every here is a bit different, but my recommendation for most folks
    192.168.1.100 to 150
    Use what works for you, keeping in mind that the AP Extreme, TimeCapsule, and 2012 Airport Express can handle 50 clients, max
    8e) Ensure that Enable NAT Port Mapping Protocol is selected
    8f) can worry about Enable default host at: [] later, this is the DMZ'ed host
    8g) can choose to enable IGMP Snooping or not - doesn't affect the primary setup
    8h) click save
    TimeCapsule Only - for Airport Extreme, worry about AirDisk later
    This is TimeMachine support, along with FileShares
    9) Select Disks - you should see a partitiion named "Data"
    9a) ensure that Enable file sharing is selected
    9b) ensure that Share disks over WAN is unchecked for now
    9c) Secure Shared Disks:
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    device password - noted in step 5b above
    disk password - this will be for all LAN clients that can see the Data Partitiion
    accounts - you can set up separate users and passwords - this is beyond scope of this how-to
    Recommendation if using as TimeMachine only, use a disk password - note this as you'll need it for timemachine on the clients
    Save Settings to the Airport/TimeCapsule
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    Reviewing things in the Airport 6.3 utility, you should see your base station and the Internet - both with green status
    Once done here, let's extend the Wireless Network
    Note - again, it helps to be connected to the primary base station on ethernet, wireless makes things, erm, challenging
    11) with another decive - Mac/iPad/iPhone/iPod Touch or PC, ensure that Wireless LAN is working on the primary AP/Basestation
    Once this is done, then proceed to the next step
    Enable the "Extended" Airport - can be another TimeCapsule, Airport Express or Airport Extreme
    For purposes of this discussion - assume all ore 802.11n capable at a minimum, so this applies towards more recent gear
    a) Airport Extreme AC (2013)
    b) Airport TimeCapsule AC (2013)
    c) Airport Express 2012 Dual-Band (Looks like AppleTV)
    d) Airport Extreme 802.11n 5th Gen, TimeCapsule 4th Gen
    e) Airport Express 802.11n - similar to the 802.11g variant, looks like a MacBook Pro power adapter
    Assumptions here is that the extended airport is factory defaults - see link below for more info:
    http://support.apple.com/kb/HT3728
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