What causes Macbook Pro with Software OS X 10.8.5 (12F45) software to lock up?
What causes Macbook Pro with Software OS X 10.8.5 (12F45) software to lock up?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
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However, in view of the scarcity of the above items, it appears I might serve myself better by fixing my current KB. Any suggestions?
Thanks!Hello Jimbo5451,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Have a nice day,
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There are thousands of quality free apps out there for the mac that are not part of the App Store. All you have to do is read reviews online, do a little search, the Apple forums are full of recommendations from experienced users that have been here for years... -
attempting to update operating system on macbook pro with osx10.4.11.
how is this accomplished and what is the cost ? is the worth the expense give the age of unit?Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is once again available from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard. -
I rented Harry Potter and the Sorcerer's Stone (Extended Version) tonight, because I'm taking my family to Universal's Wizarding World of Harry Potter tomorrow. This is the kind of event that can't happen just any ol' day; it's expensive, a big deal for everyone, and we were very excited to watch the first HP movie tonight to help set the tone for our getaway. 44 minutes into the movie, it froze, just before the "sorting hat" comes to life. Boy were the kids dissappointed. And the parents. Ugh.
I have a 2.3 GHz Intel Core i5 13" Macbook Pro with 8GB of memory, running OS X vs.10.6.8 with iTunes 10.5.2. I have rented movies many times from the iTunes Store without issue on this computer and also another. Once upon a time, I rented the HD version of a movie and it wouldn't play. I recieved a refund, and rented the non-HD version and it played without flaw, although it wasn't until the following day. In this case, tomorrow is too late, Apple.
Many thanks to anyone who can shed some light on this!
And is this the end of the world? No. However, I must say how dissappointed and irritated I am about this, and here is why: I can't believe that SO MANY people have this same exact problem--it's posted all over the internet--yet every thread I've seen has NO SOLUTION, and no responses from Apple employees. If the answer is out there somewhere, which I certainly don't doubt, how about making it a little EASIER TO FIND? From what I have read, this is a problem that has been occuring for years now.
We have been devout Apple customers--computers, iphones, ipods, ipads, itunes purchases out the wazoo--I'm a big supporter of the whole kit and kaboodle. I really regret not having simply rented this movie from Comcast on demand tonight, though. It was the same price. In fact, I would do that right now, however it's well past the kids bedtime. I wrongly assumed I would find a solution with a little searching after I saw how many people have had this same problem. My bad... I guess...
Honestly, I'm seeing myself using the iTunes Store as a last resort to rent a movie from now on. After you've gotten involved in a movie, it kind of ruins the mood when it stops playing, even if you do have the time to fiddle around troubleshooting or wait a day or two for a response.If your HDTV is HDCP compliant, you probably will have no problems. But you might want to read this information which while written a while back still, to the best of my knowledge, applies:
http://www.ilounge.com/index.php/articles/comments/16488
HDCP compliance is, from what I've read, rather a "rubber ruler" so even if your TV lists as being HDCP, it might or might not work correctly with your Mac. Testing with one movie first might avoid an expensive surprise.
As to your complaint to Apple, it probably wasn't up to Apple but instead was forced on them as part of the conditions by the content owners for licensing movies and shows to the iTunes Store. But feel free to comment to Apple via their feedback pages:
http://www.apple.com/feedback -
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Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
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I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
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“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
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Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT -
What exactly does the AppleCare cover for MacBook Pro with Retina Display?
I purchased the extended protection plan for my MacBook Pro with Retina Display 15" and my question is what exactly does it cover in what kind of situations (i.e. viruses, damaged ports, damaged charger, etc.)? I want to be able to take full advantage of the protection plan since it was a pretty big whole in my wallet.
AppleCare covers all the problems you have with your MacBook Pro with Retina display and the peripherals which came with it (your charger) if you have a hardware problem that you didn't cause. For example, after 2 or 3 years and 1000 charges, OS X says that your battery has to be replaced: in this case, you have to pay for the battery, because batteries have got a lifetime, and Unibody Macs batteries have got an average lifetime of about 1000 charges.
However, if the RAM gets damaged and you haven't done anything to cause it, you will get your computer repaired or replaced for free. AppleCare in a MacBook Pro with Retina display is very important, because near all the parts are soldered into the logic board and repairs are expensive -
My laptop with macbook pro with maverick was working fine with a dongle AVERTV VOLARGO to capture tv programmes but now with yosmite it does not recognise what options have
I also understand that there is particular software 'TRIM' a software introduced by CINDORI SOFTWARE which will disable KEXT SIGNING a security application of YOSEMITE ,Is it the only option or there are any better options for this
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i can no longer shoot directly into phaseone software - neihter version 6 or 7 - since i use my new macbook pro with retina display. pictures are not transfered from the camera into captureone. anyone else with this problem? any solutions?
My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
We are just end users here helping other end users.
Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
Good luck! -
Hello everyone I need help! Why i cant Update to Mountain Lion if Im gonna try to update my Macbook Pro with Mac OS X 2.3 GHz Intel Core i5. It always says "Your Software is up to date" which is only Mac Os X ver. 10.7.5
Not sure what exactly you did (or not), but it looks as if you should attempt doing it all again, only this time all right and by the book. Many millions have done so, and sure it'll work for you as well.
If you've indeed purchased ML already, you'll find it exactly there in the App Store: under Purchases. -
I have a MacBook Pro with Lion Preinstalled, so AHT was present on the hard disc and worked when the product was new. One of the first things I did from new was run AHT and it worked fine. But now it doesn't start - instead the machine (eventually) boots into normal OS X.
Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar?
Software Mac OS X Lion 10.7.3 (11D50b), if it makes any difference.
Any ideas?Thanks. However, even with an internet connection that doesn't work for me - the machine just (after an extended delay) boots normally. It doesn't download.
Option-D works for an Internet-based AHT. However that only works with an internet connection. It doesn't seem to download it and install it - it needs internet every time.
Any idea how my local copy of AHT disappeared? I haven't repartitioned the drive or knowingly deleted anything. And how do I reinstate it (because if you need AHT your hardware problems may preclude internet access!)? -
What kind of longevity can I expect from the SSD in a new MacBook Pro with Retina Display?
Hi all,
I recently ordered a new MacBook Pro with the Retina Display. This will be both my first computer and my first Mac that uses a SSD as the primary storage device. As the title of this post suggests, what I would like to know is what sort of lifespan/longevity can I expect to get out of it? My current MacBook Pro was manufactured in 2007 and has a stock 160GB Fujitsu hard drive that has been fantastic for me over the past 4-5 years. It continues to run like a champ, and I would hope that a brand new SSD would be able to last at least that long. Given that the new retina MBPs cannot be upgraded or (easily) user-serviced, I am somewhat curious to know whether or not Apple's new proprietary SSD modules will give out/slow to a crawl before/after my new machine becomes completely obsolete. I have been searching for articles published within the past few months on whether or not the current crop of SSDs on the market are more reliable than those introduced a year or two ago, but alas, I haven't had much luck. Perhaps it is still too early to tell?
I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.ARealMac(PPC)User wrote:
...I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.
While I think your concern is legitimate (it was mine too), I think to some extent, how long they last will be up to you. The individual cells in the flash media in an SSD have limited life spans, and SSD controllers have a variety of techniques to spread that wear around evenly (wear leveling). That wear is exacerbated by the controller having to erase a whole block of data when even just one page needs to be changed, and if not all the data in the block is still valid, more data than necessary gets moved (write amplification). To provide some extra room for all this reshuffling of data, SSD manufacturers build in extra space that's inaccessible to the user (over-provisioning), but it typically runs about 7%. (This is a good discussion of the inner workings of all this)
If you stuff your SSD full of files, so that there's very little room to do all this rearranging, I think you'll experience the slowdown you're concerned about. TRIM, which Apple's SSD's support, will help, but you can too. Allow plenty of free space on your SSD and perhaps partition it so that there is free space outside the partition (check this out to see what a difference it can make). You can't use it but the controller can as an extension of the built-in over-provisioning.
You also mention that you "will most likely use it to record several tracks and store my growing library of songs and videos." Why not instead use an external SSD connected via USB 3.0 for storage? They're relatively cheap, very fast, and keep the space on your internal working drive free. A BootCamp partition would also take up space, so you might consider using Windows in a Virtual Machine instead. VMware Fusion or Parallels would be installed on the internal SSD but the virtual machine files could go on the external.
In any case, your data is more important than your SSD, so back up, back up, back up. -
Hello,
I'm trying to install my HP Color LaserJet 2600n (USB) to my new macbook pro with Yosemite ? It detects the printer but when I try to install it, I get the message error : "Can't download the software because of a network problem."
I tried to install the software via the HP website. It's not working.
Can someone help me with this one ?
Thanks,HP Print Drivers
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Hi Maryan,
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