What causes printer not to print the black.

My printer will print all colors, excepts the black.  It looks gray when printing photo's.  I have cleaned the heads and it still does not print correct.  What could cause this?

Hi,
Please try the following solution:
    http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-7520-black-not-printing...
Regards.
BH
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