What Communication Is Encrypted on BlackBerry Z10?

Is it only the BlackBerry Enterprise Server traffice?

Appreciate the story, but that doesnt help john.
My question is, what is other data on Blackberry Z10?

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My BlackBerry z10 turnoff automatically when battery reaches 75%..what we do??Pls help

My BlackBerry z10 turnoff automatically when battery reaches 75%..what we do??Pls help

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, please try it again but increase the wait time in step 4 to 2 hours, and perhaps as long as 3-4 hours. Sometimes this can recalibrate the battery meter.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Z10 Encryption

Hi,
What type of encryption does the Blackberry z10 use when doing device ecryption? My Blackberry is not on the BES server but just used as normal consumer device.
Many thanks
rjani1

Type AES
Here is some old but interesting info:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=E1F54901DE489FC86D8D705DA8DEADE8?...

What is the latest version in the Blackberry Z10 operating system?

What is the latest version in the Blackberry Z10 operating system?
I read in the internet that there is an update to the BB OS but when I run the update on my device it gives me a message saying that I have the latest software; i.e.. 10.0.10.82
Is this the latest, and if not, how can I get the device updated?

The latest version available at the moment is 10.0.10.99 but updates are carrier dependent.
So you have the latest version available for your carrier. Keep in mind that some small updates may not be applicable to your phone model or carrier network.
Rad Systems apps on BlackBerry World
Follow on Twitter, Facebook or BBM Channel: C0006BB16
Tips to improve your BlackBerry 10 battery life (and avoid overheating)

Importing Certificates into Blackberry Z10 Key Store.

Currently, on the development network, we have stood up a BES10 server with a few Blackberry Z10 phones deployed. Using BES10, we are able to push the Root CA certificate for our developmental CA. We are currently unable to import the client's certificates (identity, encryption or signing) in *.p12 or *pfx format onto the device. We have tried numerous methods with limited success. Originally, we emailed a certificate using the work email exchange server and were able to view the certificates on the BB device. We are even able to select "Import certificate," submit the correct password and are presented with a messages stating "Certificate successfully imported." However, looking at the trust store or the S/MIMIE settings, none of the client's certificates are avaliable.
After some research, we followed the steps highlighted in tech support listed at http://docs.blackberry.com/en/smartphone_users/deliverables/47561/als1342708099072.jsp. After following the instructions on screen, selecting the appropriate certificates to import and presenting the correct PIN, the device attemps to import the certs. The device then states "0/3 certificates succesfully imported" and the process has failed.
Is there a log file avaliable to see what is causing the import to fail or is there an additional step we are missing? Any support would be helpful, thank you in advance.

Hey Shah_jeet,
Welcome to the BlackBerry® Support Community Forums.
Are you importing the certificate using a USB connection or using a Wi-Fi connection?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Z10 has deleted all my emails from all my accounts...also it has deleted emails from server side (OS Rev. 10.1.0.4181)

It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!

Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Unable To Update blackberry z10 os to 10.2 from 10.0.10.82!!

Hello!
I purchased new blackberry z10 2 days before.
And I have software version 10.0.10.82 installed on my z10.
And I was trying to update to update it to 10.2 from yesterday but was unable to do it.
I tried all three methods available, (on the web, ota, blackberry link)
On the OTA option, device downloads the full update but at the STEP 2(installing) it fails and gives an error- failed to update, please try again.
And when I tried updating on bb link, i got this error when download is being running at any level of percentage like it happened at 16% then 24% - "an error has occurred while downloading software for your device. please verify your internet connection or try again later, if the problem persists."
Same error occurred on the option of "On the web".
I am attaching snapshots, please help me what to do now.
Thanks in advance.

Hi aniGoel
We've been communicated about this issue in your other post. One post is enough for same issue.
Thanks.
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution

Blackberry Z10 (SLT100-2) won't startup, no blinking red light and isn't recognized by PC

I have been using blackberry z10 which i bought from UK 1.5 years ago which was working fine so far. now, all of a sudden, my handphone's battery drained within 30 min, than started giving 4 short red flashing light within short interval. one of my friend using same model, bought from malaysia, he told me to unplug the battery and connect the device to directly wall charger. After i did that, flashing lights are gone and giving once red light each and every time i connect wall charger with my handphone. now i interchange the baterry wid charged one. it showing no lights even if i push the starting button. I already updated the latest os and using sideloader application named(mobile 1 market).
i now live in malaysia and also i got no receipt for showing this handphone to any BB care centre.
I already watched all the post and tried doing this steps..
http://www.blackberryos.com/blackberry-10-os/37518-how-install-leaked-os-onto-your-blackberry-10-sma...
but my phone got no connection to wallcharger, pc cable even any fully charged battery.
can you guys please help me out!!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, then redo it but increase the wait time in step 4 to 2 hours, and perhaps 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Z10 became extremely slow after OS update to version 10.3.1.2243

Hi,
My Blackberry Z10 became extremely slow after OS update to version 10.3.1.2243. For example it sends text message 10-15 seconds after send button has been hit.
Can not answer the phone when a caller is calling (answer slide interface is unrespnsovie), if I want to launch any application screen turns black and nothing happens, etc.
Does anyone experience similar issues?
Thank you.
Michal.

Hi and Welcome to the Community!
A quick read of this site will answer your final question quite clearly. The "fix" depends on several factors, but given what you describe I recommend you immediately update, via AutoLoader, to the most recent version (.2582)...some of the prior versions contain some particularly challenging issues, which are reported to be fixed in this version.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Z10 got stuck while loading the OS

Few days before my blackberry Z10 got stuck while i was typing a new, so i have rebooted the device. While restarting it hangs at startup logo. i have left it for couple of works still it is the same stage. unable to get the Home screen.
from the internet i found that if i can wipe the device, but i have some data in the Internal storage
can someone advise how can i retrive the data.
your help is much appreciated.
Thanks
santosh

Hi and Welcome to the Community!
Access to the data on the device requires that the device be functioning, which is exactly what it cannot do. This simply proves out that backups, like insurance, are neither a reactive nor an optional activity.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry z10 maps language issue

Hi aneeahbtr,
Welcome to the BlackBerry Support Community.
Could you please provide some more detail so I can assist you better?
What region are you located in? Has your location recently changed?
Were any changes made to your BlackBerry Z10 smartphone before this issue started? Were any applications installed or updated or any settings changed?
Are you seeing the Arabic display only in the BlackBerry Maps application?
In Settings > Location Services are Location Services on?
In Settings > Language and Input, are your language and region set correctly?
I look forward to your response.

FrankieS wrote:
Hi aneeahbtr, Welcome to the BlackBerry Support Community.Could you please provide some more detail so I can assist you better?What region are you located in? Has your location recently changed?Were any changes made to your BlackBerry Z10 smartphone before this issue started? Were any applications installed or updated or any settings changed?
Are you seeing the Arabic display only in the BlackBerry Maps application?
In Settings > Location Services are Location Services on?
In Settings > Language and Input, are your language and region set correctly? I look forward to your response.Glad that you are looking forward for our response.... well, here is our response. Even though your 'solution' made no sense, I went through all that and guess what... nothing The problem is not that I want to change the language settings of the Maps application (which is what you are prompting us to do), but rather the display language for the maps. Now, I could do that (and actually I did it) with my old curve 8920 and this is how: http://docs.blackberry.com/en/smartphone_users/deliverables/32608/Change_lang_maps_1422233_11.jsp So you tell me what was the reasoning in removing this option... to make us all learn French, Arabic, Urdu, Chinese, Italian, Spanish and Afghani?!! Are you serious!?

Blackberry z10 turning off automatically

my blackberry z10 is turning off automatically every day 1-2 times, i have also factory reset it still the problem is same.what should i do?????

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!

Text delay blackberry z10

I notice on my blackberry z10 when i send a text theres a 5 - 20 second delay where the phone freezes befoere the text even sends. if i exit back into the hub and try to view a text from another person, it jumps straight back to the text i was viewing before. any ideas/ help?

Hello vdoctorabs and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your device.
Under Settings>About>OS what's your current software version?
Does this happen with all contacts you try to text or with a specific one?
If to a specific contact, are there many texts within the chat? Lots of photos?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Some problem facing use blackberry z10

Dear Sir/Madam
I PURCHASES YOUR BLACKBERRY Z10 MODEL. BUT I AM FACING MANY PROBLEM . EXAMPLE :- DOWNLOAD APPS,RUN SOFTWARE, USING INTTRNET. PLEASE SOLVE PROBLEM.
THANKS & REGARD
SAROJ KUMAR SAHU
CELL {REMOVED}
Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Welcome to the forums.
No-one is going to help you with a posting like that.
If searching first on the forums for the problems you have doesn't yield any results then...
Without capital letters please clearly state each of the problems you are having, as a cogent description of what's happening, along with your desired result.
Doing this will illicit a more targeted response from the volunteers here.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

Blackberry Z10 does not want to come on!!

My BlackBerry Z10 died and I didn't have the chance to charge is so I left my phone in my bag until I got home from my trip. When charging the phone it started up as normal until the part where it loads, normally when touching the screen it tells you what % it is at but it just kept thinking!! I left my phone like that and still it's doing the same thing. I've taken the battery out for a whole day, still no help!!
What do I do?? Is it the phone inside?? I did not drop the phone, been in my bag like it's always been, hard cover to protect it. I really need help, please!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If that fails, please redo it all, but increase the wait time in step 4 to 2 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

What Communication Is Encrypted on BlackBerry Z10?

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