What Compensation for New Lightroom owners?

I just purchased Lightroom 4 less than 2 weeks ago from Amazon and paid $161.96. Now I see they are offering it for $99.00 with a Photoshop CS5 upgrade. I haven't been able to find anything about any compensation for new users to Lightroom.

I chatted with online help about this situation and he gave me a phone number to call. I called the support line and after 30 minutes of going over everything, giving them the serial number, etc. I was told I could return the software to Amazon and call them, Adobe, and have the serial number deactivated. I tried to get through to her that the software was already installed and Amazon wouldn't be accepting it as a returned. I fianlly just gave up and I'll eat the $61.00. Not worth my time to hassel with this company. I just assumed there would be a proceedure for this since they have policies for time periods when a customer has recently bought Photoshop and a new upgrade comes out. It is still early and they may offer some compensation, as I can't be the only person in this situation.
BTW John Waller, I got no deal on the Lightroom I bought. I believe that was full price. The only reason I even thought about asking for some compensation was I had ordered from Amazon less than 2 weeks ago and had actually only received it about a week ago and had not even had time to register it with Adobe.
Geoff, I intend to upgrade from PSCS5 extended to PSCS6. Thanks for your response.

Similar Messages

  • I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do?

    I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do? I am very frustrated and just want the great software to download in a resonalbe time!

    Take your Mac to a location with a fast, relaible Internet connection that will be all yours during the duration of the download.
    If you want to complain, PLEASE call Apple and do so.
    Internet only downloads of OS X is completely stupid, it assumes everyone has reliable Internet everywhere and /or no data caps.

  • Are there any classes Apple store offers for new mac owners

    Are there any classes Apple store offers for new mac owners, Are there any classes Apple store offers for new mac owners

    Yes.
    One to One is just $99 for a full year and is available only at the time you buy a Mac from the Apple Retail Store or the Apple Online Store
    http://www.apple.com/retail/learn/one-to-one/
    http://www.apple.com/retail/learn/one-to-one/terms.html
    http://store.apple.com/us/browse/campaigns/onetoone

  • Any compensation for new buyers?

    I was ready to buy an iMac after Leopard came out. However, it has been delayed until October after being scheduled for the Spring. I hate to wait, but I also hate to pay rather quickly for an upgrade. So will Apple do any kind of compensation for new buyers?

    I don't think I can see your point. They will roll out the new OS when it's really ready (at least we should all hope so). If you've been using any particular product for a while, you should realize that the manufacturer can't guarantee when they will have a viable new product. I get your frustration and the fact that you don't want to put out good money for a product that will be better in a couple weeks, months, or maybe even days. The fact is, Apple will hopefully put out a new OS when it is ready, and there's no way they can know it's ready until it's ready.
    I harassed the guy who sold me my first computer with the same sort of reasoning. He responded by saying that there's always a new product around the corner. Looking back, he wanted to sell something that day, but he was also telling the truth.
    Bottom line:
    Nobody can predict when the next OS will be released. Sure, folks who are developing the next release and reporting to the head honchos will have a better idea than most, but, the head honchos are just paying the guys that write the code who can't say when they will be done.
    You want to buy a new computer, buy one. You want the latest and greatest hardware/software, you're just going to have to pay. Even if you buy a Mac tomorrow and get a free 10.5 upgrade 4 months from now, there will be a better mac to run it on.
    I understand your question/complaint, but the testing of new technology does not bear out an answer you will want to hear. We don't want Apple to put out an OS that's not ready just because they said it should be reasy on a particular date.

  • I participated in the mountain lion free upgrade for new mac owners but the password is too long to unlock the content code. HELP!!!

    i participated in the mountain lion free upgradde for new owners but i cannot open the content code because the password is too long! HELP!

    What happened was that the password was 32 characters long and the field that they give you to use would not allow you to manually type those characters in (crazy huh?) but it took it when i copied and pasted it in!

  • What settings for new clips in my project?

    I have some new clips that I need to add to an existing project. The info for the existing project is
    DV PAL anamorphic preset and the footage that has been imported and editited to the project was taken from my standard def DVD's and exported to quicktime using MPEG streamclip with these settings
    *Compression: Apple DV-PAL*
    *Frame-Size: 720x576*
    *Frame-Rate: 25*
    *Sound: Uncompressed Stereo 48kHz*
    I have some new clips to add, which are HD and this is the info
    Video Tracks:
    h264, 1280 × 720, 30 fps, 9.69 Mbps
    Is it best to use the same MPEG streamslips settings and export to Quicktime as per the original footage or is there a better way to preserve the higher quality of the HD file that will still work with the original footage in the project?
    Many thanks

    I have followed the steps above but the quality is noticably worse than the rest of my footage in the project. I wonder if I am doing it correctly or if I should start a new project?
    I export from mpeg streamclip to Apple DV/DVCPRO NTSC :Quality 100% 30 Frames Frame size 720 x 480
    I then use JesDinterlacer to perform the standards conversion. I select output then export to quicktime movie and use these settings

  • Advice for new Razr owners

    My dog got hold of my Droid X, so I replaced it with a Razr, which won out over the iPhone 4s becase of 4G and screen size. First day, I found that my connection, whether 4G, 3G, roaming, whatever, would spontaneously drop out.  No rhyme or reason behind it. Verizon tech support tried to be helpful, but the tech sounded like she was grabbing at straws. She's sending me a SIM card. 
    However, yesterday evening I went to Motorola's website and downloaded the latest software update, 6.11.748.XT912.  This update is supposed to provide:
    Phone
    Improved 4G data connectivity
    Eliminated false SIM error messages
    Improved performance for transition between 3G and 4G connections
    Improved maintenance of network connection upon completion of a voice call
    Enhanced Wi-Fi performance
    Camera
    Enhanced camera performance
    Phone Stability
    Resolved general stability issues in menu access. Browser, Phone Dialer, video playback and music player reducing Force Close errors and lockups.
    Other
    Improved readability for Lapdock™ email, SMS and social networking user interface menu items
    Updated group message notifications
    IF YOU HAVE NOT INSTALLED THIS UPDATE, DO IT NOW!  My Razr is now working flawlessly, and (aside from battery life) I can say I love it.  The Razr now has the highest sensitivity of any phone I've owned, and that's a lot. I've been with Verizon a LONG time, beginning when it was Metro Mobile CTS.  I live in the country, 60 miles south of any major city, and I can now travel between the two without losing a signal! 
    The RAZR ROCKS!  (except for the battery life, like I said, but that's what car chargers are for )

    try turning off 4g and just leave the 3g on.there an app for that.and of course make sure data is enabled.you area may not have a good 4g connection.

  • Leopard discount for new imac owners?

    Just wondering if there is a discounts offer on the new OS for people who purchased the new imac in the last three months? Anyone know?

    It's been covered here several dozen times already, but the standard Mac OS Up-To-Date upgrade package is available to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after October 1, 2007 for a shipping and handling fee of $9.95 (US). See this web page for details:
    http://www.apple.com/macosx/uptodate/
    Note that the program ends on December 29, 2007. Your order must be postmarked or faxed by January 4, 2008, so if your system qualifies, don't delay in getting your order in.

  • OS X Server: available or not for new Mac owners

    I have a new Macbook Pro — less than a month old. Am I entitled to a free copy of OS X Server? Apple Software Update Progrma are just offering me copies of software I already have installed on my Mac (i.e. Numbers, Pages and Keynote), I have no option to ask about OS X Server, though other pages suggest this should be available.

    OS X server is not a free item. Buy it from the Mac App Store.

  • I am a new iPad owner with Mac OS 10.4.11. Currently I have iTunes 9.2.1. What do I need to do to be able to sync my iPod settings in iTunes to my iPad? The  newest version of iTunes says I can't install since it requires 10.5 or later.

    I am a new iPad owner with Mac OS 10.4.11 on my desktop. Currently I have iTunes 9.2.1. What do I need to do to be able to sync my iPod settings in iTunes to my new iPad? The  newest version of iTunes says I can't install it since it requires 10.5 or later.

    Mac OS X 10.5 Leopard installation system requirements
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
    If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
    MB427Z/A  Leopard 10.5.1 install DVD
    MB576Z/A  Leopard 10.5.4 install DVD
    MB021Z/A  Leopard 10.5.6 install DVD (single user)
    MB022Z/A  Leopard 10.5.6 install DVD (5-user family pack)
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
     Cheers, Tom

  • Looking for new laptop what are the differences between pro and air? Besides size. Does the air preform like the pro?

    Looking for new laptop what are the differences between pro and air? Besides size. Does the air preform like the pro?

    The NEW macbook Pro and Air are EXTREMELY close in form factor
    The newest macbook Pro is essentially a larger macbook Air with Retina display and options for speed in increasing prices up to an independent graphics and quad core processor.
    both Air and new Pro now have PCIe SSD and permanent RAM.
    The Air is the lightweight portable form factor, fast to boot and shut down, but with longer battery life than any of the macbook pro in 13"
    Now the new macbook Pro and macbook Air are extremely close in form factor and nature.
    both have 802ac wifi
    both have permanent RAM, no superdrive
    both are slim profiles and SSD
    The only real differences now are (in the most expensive Pros) faster processors and quadcore processors and top end model autonomous graphics.
    ....and of course the retina display
    both are now "very good for travel"
    Other than features the form factor of the Air and Pro are VERY close now,....so now its merely a matter of features and price more than anything.
    You need an external HD regardless of what you get for backups etc.   Drop into an Apple store and handle both and make your choice based on features, such as Retina or non-retina, .... both at a distance now look like the same computer.
    The Pro weighs more, ....but nowhere near what it used to just a month ago on the older macbook Pros
    The NEW macbook Pro is a different creature entirely than the older macbook Pro, .....the new Pro is thicker than the Air, but id frankly call the NEWEST Pro a "macbook Air with Retina display" , or
    Maybe a “macbook Air PRO with Retina display” 
    Instead of Air VS Pro now,.....its really a smooth transition from Air to pro without comparing say, 2 different creatures, now its like contrasting a horse from a race horse.
    Either one in 8gig of RAM (preferably)... the 4gig upgrade costs very little,  the I7 you will notice only 15% faster on heavy applications over the I5, and NOTHING on most APPS.....I5 has longer battery life.
    As you see below, the non-Retina 13" AIR is 82% of the Macbook with Retina display in resolution
    there is no magical number of pixels per inch that automatically equates to Retina quality.
    http://www.cultofmac.com/168509/why-you-might-be-disappointed-by-the-resolution- of-those-new-retina-display-macs-feature/
    A huge internal SSD isnt a game changer for anything, you need an external HD anyway
    what you WONT READ on Apple.com etc. is that the larger SSD  are MUCH FASTER due to SSD density
    "The 512GB Samsung SSD found in our 13-inch model offers roughly a 400MB/s increase in write speeds over the 128GB SanDisk/Marvell SSD"
    http://blog.macsales.com/19008-performance-testing-not-all-2013-macbook-air-ssds -are-the-same
    Here is an excellent video comparison between the 11” I5 vs. I7 2013 Macbook Air.
    http://www.youtube.com/watch?v=oDqJ-on03z4
    http://www.anandtech.com/show/7113/2013-macbook-air-core-i5-4250u-vs-core-i7-465 0u/2
    I5 vs. I7 performance 13” Macbook Air 2013
    Boot performance
    11.7 I5 ……11.4 I7
      Cinebench 
    1.1 I5….1.41 I7
    IMovie Import and Opt.
    6.69 I5….5.35 I7
      IMovie Export 
    10.33 I5…8.20 I7
    Final Cut Pro X
    21.47 I5…17.71 I7
      Adobe Lightroom 3 Export 
    25.8 I5….31.8 I7
    Adobe Photoshop CS5 Performance
    27.3 I5…22.6 I7
    Reviews of the newest Retina 2013 Macbook Pro
    13”
    Digital Trends (13") - http://www.digitaltrends.com/laptop-...h-2013-review/
    LaptopMag (13") - http://www.laptopmag.com/reviews/lap...play-2013.aspx
    Engadget (13") - http://www.engadget.com/2013/10/29/m...-13-inch-2013/
    The Verge (13") - http://www.theverge.com/2013/10/30/5...ay-review-2013
    CNet (13") - http://www.cnet.com/laptops/apple-ma...-35831098.html
    15”
    The Verge (15") - http://www.theverge.com/2013/10/24/5...w-15-inch-2013
    LaptopMag (15") - http://www.laptopmag.com/reviews/lap...inch-2013.aspx
    TechCrunch (15") - http://techcrunch.com/2013/10/25/lat...ok-pro-review/
    CNet (15") - http://www.cnet.com/apple-macbook-pro-with-retina-2013/
    PC Mag (15") - http://www.pcmag.com/article2/0,2817,2426359,00.asp
    Arstechnica (15") - http://arstechnica.com/apple/2013/10...-pro-reviewed/
    Slashgear (15") - http://www.slashgear.com/macbook-pro...2013-26303163/

  • What does "Personal Use Only" for small business owners mean?

    For small businesses or Sole-Proprietors, computers they use for business are also the machines being used for personal use. If I understand the new Mac App Store license correctly, you cannot ethically purchase an app on the App Store that will be used for business use. If that is the case, the greatest oxymoron is that they have a "Business" section in the App Store.
    I truly LOVE how easy the App Store makes managing one's apps, but if I have to now deal with seperating all purchases based on it's overall use, they have just complicated the small business scene for small business owners.
    I fully understand them wanting to discourage a large business from purchasing, for example, Aperture, once and installing it on 100+ machines. But if that is what they're trying to avoid, why not be more specific in the terms of the updated App Store license info. Instead, they are shooting down any and all use of anything purchased in the App Store for business.
    Any other small business owners facing the same situation?

    Here is a clause from the Terms and Conditions, which can be found at http://www.apple.com/legal/itunes/us/terms.html#APPS
    *Begin quote*
    (ii) If you are a commercial enterprise or educational institution, you may download a Mac App Store Product for use either (a) by a single individual on each of the Mac Product(s) that you own or control, or (b) by multiple individuals on a single shared Mac Product that you own or control. For example, a single employee may use a Mac App Store Product on both the employee’s desktop Mac Product and laptop Mac Product, or multiple students may serially use the Product on a single Mac Product located at a resource center or library.
    *End quote*
    It seems that as long as you abide by these guidelines, you can use App Store apps for business.

  • HT4623 I bought this iPhone from a guy and later on he passed away in Syria ,  after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what c

    I bought this iPhone from a guy and later on he passed away in Syria , after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what can I do to reactivate the device ?

    You cannot reactivate the device without knowing the previous owner's information.  This is the new antitheft measure built into the iPhone. 
    There's nothing you can do.  You'll need to purchase a new phone.

  • When will new Lightroom update be available with support for new cameras

    Just purchased a fugi XT1.  Any idea when new Lightroom update will be available for support for the raw RAF files?
    Thanks,
    Matthew Kraus

    dj_paige wrote:
    Right here, on the front page of this very forum, Adobe provides the answer
    Well, not really - that FAQ doesn't explains policy on pre-announcing support, which is what's actually being asked about.
    This gets closer, but even this is unspecific as to the policy...
    Matthew, the short answer is: nobody who knows is allowed to say.

  • I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank.  I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Y

    I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank.  I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Yosemite.  Please help!

    Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.

Maybe you are looking for