What constitutes as a download error?

When viewing the analytics for All Downloads there is a section of the graph that represents errors. What would constitute as an error? Thanks!

I would like to know this as well. I have an app that just launches last week, so my sample isn't very big yet. But the anaylitics show a higher rate of download errors than successful purchases of an issue.

Similar Messages

  • What to do with download error. tap to try

    I rented a movie last night, so it went to my downloads. after a few minutes, it stopped downloading and "download error. tap to try" appeared. What should I do? How do I redownload it?

    Hi, I have no problem with executing your source after copy paste to netbeans.
    Is "for example" code the same as code with error result?

  • What does the (-7) Download Error mean?

    Trying to install Adobe Scout on a Windows 7 64-bit machine via the free Gaming SDK CC account. When attempting to download it errors out with a (-7). Although I can contact customer support, in the meantime I was wondering what (-7) means since a search of:
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html
    Google
    Doesn't seem to pull up anything specific about it.
    Thanks!

    Hi Jeff,
    I'm helping a client of mine. He's on a managed corporate network. As far as I know he's on Windows 7 64-bit. That being said:
    1. Do you have a link to information on how to upgrade the Creative Cloud application? (FYI, he's starting from scratch via Adobe Scout CC and the free Gaming SDK so I would assume that an upgrade would be unnecessary)
    2. If you are on a managed network, what are the limitations? For instance which ports need to be opened in the firewall for the Creative Cloud application manager to work? What are the other issues that can be encountered?
    3. If it is an issue due to being a managed corporate network, what is the alternative install process for Adobe Scout CC?
    Thanks!

  • What does the update download error message "there was an error downloading this update" mean?

    Trying to download and install updates to CS5.  Everything looked normal, got the progress bars for downloading and installing the updates.  Then at the very end received message that the update failed to install because there was an error downloading the update. This has happened repeatedly. Just completed a clean install of the OS (Win 8.1) and CS5. Appears the update manager created the required folders. A subfolder for each of the CS5 apps was created in the  AAMupdater folder.  Each of the apps had a subfolder, but contained only a XML file.
    Any help would be greatly appreciated, thanks

    do you have any security/firewall programs blocking the adobe updater?
    could also try to download the updates directly from the website. Adobe - Premiere Pro Updates

  • HT201272 I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?

    I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?

    Hello VernonMartin,
    Thanks for the question, and welcome to Apple Support Communities.
    If the error includes a specific code, you can cross reference with these articles:
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/ts1424
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • My songs from iTunes won't download, I went to the downloads tap and all seven of my new songs say "download error, tap to retry" and when I tap on one a message pops up saying " this song could not be downloaded at this time". What do I do?

    My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?

    Hello Bdev15,
    I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too.  I have a few additional suggestions to get it downloaded to your iPhone.
    First, I recommend checking to see if the download was interrupted:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    If the songs still do not download, next I recommend downloading the songs when connected to another network.  For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network.  Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best,
    Sheila M.

  • It multiple times and it continuously begins and halfway through says "download error" and tells me to hit the button again. What do I do?

    I rented a movie on my IPAD 11/1. I have tried to download it multiple timres and it continuosly begins and halfway through says "download error" and prompts me to start again. UGH! Help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If not backup you MAY be able to get some info from the restored iPod via
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    iPod recovery software to restore lost music files      
    -iPod touch Deleted Photo Recovery Tips You Should Know

  • TS3297 rented movie, but won't download. Keep getting "download error". Does anyone know what's the next step?Is it possible to purge and start over?

    Hi all! I rented a movie and it actually partially downloaded but the connection must have not been very good because it never fully downloaded. I actually watched a little of it thinking it would just finish eventually but it never did and now it just keeps trying to download the whole movie again and gives me a "download error. tap to retry" message after about an hour.(I'm back home now and have a great connection) I have tried deleting the video and gone back to the Itunes store to even re-rent the movie but it just says "downloading". Not sure what to do next, it seems to have fallen into a loop that it can't get out of.  I have also tried turning off the Ipad and turning it back on but it doesn't seem to help. Any suggestions?? I can't seem to find any help on the support website.

    In case anyone is also trying to get their hands on the debug build of InDesign, I'll add some points that are important.
    The email address that Roddy Ide gave is a good address that has let me progress nicely. A big thanks to Roddy for the pointer.
    However, recent changes at Adobe require that a person join the "Technology Partner Program" in order to get access to the Debug version of InDesign.
    This is by invitation only. I'll repeat that because it's important. You can only join the Technology Partner Program if you are invited to join.
    Only someone who works at Adobe can invite you.
    What this means is that you should talk to your Adobe contact and ask if they would be willing to sponsor you in joining the Technology Partner Program. You can then email [email protected] with the name and contact details of your sponser so that you can join. You'll then be assessed to see if you can join the program or not.
    Once you have joined then you be given access to the Debug version of InDesign.

  • I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

    I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • What to do if Photoshop CC update gives download error repeatedly?

    Creative Cloud tells me there are updates for many apps, including Photoshop CS6 and Photoshop CC (2014).  When I try to download them, others work fine, but the two Photoshops give a download error; retry does not help.  Error is marked (49).  What to try??

    What operating system?
    With Windows, best practice is to restart your computer, open the Application Manager as Administrator (via right clicking) and install the updates.
    Creative Cloud — Install, Update or Uninstall Apps

  • Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?

    Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do? Also if I click on "reload application"...the error is still there

    Sorry I can not understand what I have to do.  Could you please explain me what I have to do?
    Messaggio originale----
    Da: [email protected]
    Data: 02/01/2015 11.01
    A: "Francesco Mazzetta"<[email protected]>
    Ogg:  Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?
        Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?
        created by Mylenium in Creative Cloud Download &amp; Install - View the full discussion
    Troubleshoot Creative Cloud download and install issues
    Mylenium
         If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7059129#7059129 and clicking ‘Correct’ below the answer
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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         Start a new discussion in Creative Cloud Download &amp; Install by email or at Adobe Community
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  • HT4095 I have tried to download 2 movies onto my iPad but I keep getting a download error message. What do I do now? I have already tried turning the iPad off and on again-still nothing.

    I have tried to download 2 movies onto my iPad but I keep getting a download error message. What do I do now? I have already tried turning the iPad off and on again…still nothing.

    Try closing iTunes and reset your iPad. After the iPad starts up, try the download again.
    To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the iTunes app then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I get download error message, could not be opened bec helper app does not exist, chg the association in preferances--What to do?

    I get - Download Error - /Users/ffrasher//Desktop/Firefps
    3.6.13.dmg could not be opened, because the associated helper app. does not Exist. Change the association in your Preferences. I run MOSX 1.3.9, Firefox 2.0.0.20. What can I do to upgrade.
    Frank

    See:
    *http://kb.mozillazine.org/The_associated_helper_application_does_not_exist

  • When the Adobe Application Manager will open the following message: Download error. What should I do

    When the Adobe Application Manager will open the following message: Download error. What should I do

    is the error some gibberish like : UW44PKU  or some code similar to that?
    i think the code is        U44M1P7.
    if this is what happens i think i know what to do, that is if you already have PSCS6 (permanent license) version on you risk before you joined cc.
    vince
    Message was edited by: vinsolo

  • HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

    I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

    Hi, Kenny. 
    Thank you for visiting Apple Support Communities. 
    There are a couple things that I would recommend trying.  Try closing all open applications and power cycle the device.  Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below.  If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in.  Be sure to test downloading an application after each step. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Cheers,
    Jason H. 

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