What design flaws have u noticed? (Ergonomics/Human Factors discussion)
Hello everyone,
I received my iPhone 3G S early in the AM on Friday via UPS. Apple has once again produced a quality product. However, I have noticed a few design flaws. This thread is open to any type of ergonomics (aka human factors) discussion. New input is encouraged ☺ Anyway, here are a few things I have come across.
Voice Control: I have had poor experiences so far with this feature. The ratio of accurate to inaccurate responses…is not good. It is in favor of being inaccurate. Granted, any voice command will have its inaccuracies, this has just been frustrating. It is more time consuming to get Voice Control to respond correctly than selecting the item yourself. Hmm…wasn’t that partially the point of having this feature?
iPhone video –to→ PC/Mac: As many know, video taken with the iPhone is saved in Camera Roll. After taking video & some photos from an evening, I connect my iPhone to my MacBook Pro. I import my photos & video into iPhoto, into a specific album. In iTunes, I select to sync my iPhone with the photo album. After I synced, I looked at my iPhone album I had just created & added. Sadly, I find that my video did not sync as well. ☹ Instead, I had to import the video into iTunes. So, the video is in my iPod on my iPhone, and not in my photo album that shares the events of the same evening ☹
LalaBear,
I had a lot of problems with voice control for the iPod function. It always said "no match found": for artist, album, or playlist. So i reset the phone. (Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.) Now it really works well.
To import your videos, start iPhoto on your Mac.
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I recently was talked into upgrading to an iphone 4.....I Love Apple and all of their products and accessories!!! My son & I have become computer genius
within 5 minutes, there is actually an app for everything....Except a design flaw or water/steam damage? I was hoping to resolve this unfortunate experience!!!
I had my iphone 4 in the outlet in the hallway near my bathroom.. I love the 80's I Heart Radio App...Apparently, the phone has water damage and needs to be looked at or replaced. I have been to 3 AT & T Stores before I received excellent customer service by speaking to the store manager...I had a different design flaw with Moto Atrix was still within the Manufacture waranty. They said it was a desin flaw with the keyboard...not able to fix and would have to pay the deductable.. That is not good enough!!! I buy everything i this i that!!! I can't live without my iphone I have money with Starbucks and also linked to Shell Rewards
and Speedway... Not to mention all my personal numbers, emails, facebook friends.....The phone was not dropped in water and was not in the same room as water but being 10 to 20 feet away something with the steam set off the water display for water damage??? I don't know why this is? When I first started on my quest with AT&T I thought I would have a grace period or design flaw? Please help!! I am unable to conduct daily day to day things without my iphone I was advised if they cracked my SIM card it's broken forever???If the little built-in water detector on the iphone shows positive, ie water damage, then Apple will not do anything for you under warranty. The best thing that they will offer you is a swap to an identical (new phone) at a price around £150 in UK or the equivalent in your own country. If you are backing up to iCloud (or your computer), the new replacement unit will be able to load up all your old information etc. everything apart from synced data like music which you will need to re-upload.
You could argue that the water damage sensor on the iPhone is too sensitive etc. but Apple don't respond too well to this although you will be in a better position (and will be listened to more sympathetically) if you have bought AppleCare for your iPhone.
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Processor 3.4 GHz Intel Core i7
Memory 16 GB 1333 MHz DDR3
I have a 27" iMac with 16GB of factory installed SDRAM and 1T harddrive. It is telling me the harddrive is full and is not functioning correctly. How can I adjust so that all files are managed on the harddrive rather than the SDRAM. (BTW - design flaw here.)
Older Macs with a single Harddrive would simply expand OS management on the drive, and I think I understand the new Fusion Drive to do just that, but how do I get this product that I spent a great deal of money on to be more than a pretty screen?I was confused by this statement
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I would do three things. First I would create a backup, backups are important. Second, I would reboot into recovery and repair my HDD. Lastly while still booted in recovery I would repair permissions.
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Does the 4th generation have a design flaw?
The reason I ask is because I've had for almost 2 months and the on and off button stopped working. I was told from a family friend that it was a design flaw and it is because the button somehow gets stuck inside of the iPod. Is that true? And if it is what should I do about it? Because it is driving me insane!
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It is a problem with your ipod.
You can make an appointment at the genius bar to see what they say. -
Design flaw in blackberry pearl 8220 audio (voice) - does every phone shipped have this problem?
Hi,
have a new blackberry 8820 pearl that I am happy with.
The phone does have one big problem. hearing a person over the phone (i.e.. The top speaker embedded in the flip not the microphone in the phone case proper).
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Moved my sim card to a Motorola razor v8. everything is crystal clear hearing and speaking. your blackberry pearl flip has a hardware or firmware design flaw... It distorts incoming conversation based on how the person is speaking not just when they are talking with a strong clear voice... But when the incoming speech volume is raised slightly!.
I asked tmobile to send me a new phone. they did and the new phone does the same thing (i.e.. The handset speaker). the speaker phone function works just fine and does not distort conversation.
Is this a problem with a certain production run on the phone or does it happen with every blackberry pearl flip 8220?
since the Motorola razor works fine under the same conditions with <no> distortion figured it may be design flaw going to production on the phone. But thought I would ask anyway.. In case this problem has been solved by development in-house.
Please pass this message to engineering and the product line manager responsible for the blackberry flip 8220. I know if I was a product manager I wouldn't want to go to market with a phone that distorts audio. you guys should have checked the competition (Motorola and other windows CE phones to make sure the audio on the blackberry pearl is as good or better than the competition).
Hope this helps. please pass this forward and see what engineering and product management says. if its a general design flaw it would be good to know. just wanted my new blackberry (which I like) to work just as good as my Motorola razor. both are good phones but the audio handset speaker distortion is somewhat of a pain.
Thank you,
mark bramblett
EDIT: Removed personal informationHey pawan_vajs79,
Welcome to the BlackBerry Support Community Forums.
With the data you're seeing under status would mean that this device was used before, by a different customer or client.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
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Design flaw in Macbook Pro late 2013?
Hi,
Looks like Macbook Pro late 2013 has a weakness, due to a design flaw. Let me explain:
My Macbook Pro late 2013 (13inch, Model: A1502) developed a dent (see attachment) and an Apple Store (Genius Bar) technician told me that this is a result of "excessive pressure" on the bottom case. He also mentioned that because the case is made of soft aluminium and it is only supported around the border (about where the screws are located), any "excessive" pressure in the middle may result into the aluminum case being damaged by the internal components; in this case the damage appears to have been caused by an internal bracket.
There is no sign of the bottom case being pushed inwards, there hasn't been any accident and I haven't stepped, or sat on, or otherwise mistreated my laptop, so I very surprised! Most of the time, it's sitting flat on a desk and only carried insider a padded pouch, inside a laptop-grade (padded) backpack! As you'll notice in the photo (and I can provide more photos, if needed), there is absolutely no other sign of damage, the curves look perfect, and the back plate is flat.
This is just a cosmetic damage and replacing the bottom case is the obvious solution but I still need to better understand the circumstances; I need to understand what went wrong and, if possible, how to prevent this from happening in the future .
I visited iFix it web site and carefully looked at the internals of the laptop, here:
https://www.ifixit.com/Teardown/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Tea rdown/18695
It looks like the bottom base is only supported around its border. The middle of the bottom case has no backing to support it. While Apple could have designed a support structure around the battery cells and over the motherboard (logic board) and the back case, there is no support structure at all. Hence, pressing on the back of the laptop uniformly (e.g. while in a loaded backpack) will probably result to the back case being pushed inwards and, while aluminium does have some degree of elasticity, it can get damaged when hitting on a sharp object, such as an internal bracket. Hence, I guess the Apple technician is right, this is what probably happened to my laptop and I think this may have happened only in my backpack. But, how “excessive” can the pressure be on a Macbook Pro inside a high-quality, padded backpack?
If there are other MBPr users who have experienced this problem under normal everyday use, i.e. not due to an accident, could you please let me know?
I'd be grateful if Apple:
* Looked into this and provided a workaround, e.g. a more durable bottom case.
* Considered replacing our damaged cases for free.
* Published some numbers, to inform prospective customers about the durability of the laptop's case, e.g. in N/cm^2
* Took our experience into consideration when designing their new laptops.
Kind regards." I need to understand what went wrong and, if possible, how to prevent this from happening in the future"
So what's underneath the area w/ the "blister"?
"It looks like the bottom base is only supported around its border. The middle of the bottom case has no backing to support it."
That's pretty much been the case w/ every MBP I've ever had apart. Nothing past 2012 however.
" While Apple could have designed a support structure around the battery cells and over the motherboard (logic board) and the back case, there is no support structure at all"
In earlier versions of the MBP there is a "separator" between two areas of the upper case but it doesn't supply any support to the bottom case.
So here's my take on this; Apple has made these MBPs thinner and thinner. In the MBPs I've taken apart 2008 - 2012. In the 2010 I have here the bottom case is very thick and judging by tapping on it is definitely tempered (or heat hardened or stress hardened). I don't have the proper caliper but the edge reads .044 Inch.
There have been other issues on these communities that relate to the thinness of the top or the bottom cases in these newer machines.
Never seen a newer machine but my feeling is judging by the issues seen around here is that the materials are much thinner and probably not as hardened or tempered.
" how “excessive” can the pressure be on a Macbook Pro inside a high-quality, padded backpack?"
To help prevent this from happening again and if this were my MBP I would use/make a hardened case just for the laptop. Say two sheets of 1/4" hardboard w/ a 1/4" separator of high density foam. Wait I'm describing a high quality laptop case.
As Ogelthorpe says, backpacks are not the most delicate way of transporting a laptop. I've seen damage worse than this to laptops, iPads, iPhones, Kindles etc. Especially at the school where I was the main tech. I would say: "What happened to this?" and the kid would say: "I dunno it was just in my backpack".
I've watched backpacks fall from shelves, get stuck in lockers and get smashed into each other in the hallway.
I'm sure you're much more delicate w/ your MBP but as the saying goes ".... happenes!" -
What do apple intend to do about this design flaw? This must have been noticed before the release date. Apple have proven to be top good in the past to miss it. As an engineer myself i can obviously see that the antena position is no use, it would have been better on the top. Perhaps thats why it never worked for Mr Jobs that night when he couldnt get it to work. Apple must have known before release, perhaps it was too late so now we perhaps have all been swindled. WHAT DO APPLE INTEND TO DO ABOUT IT. Will they admit the flaw and at least post us all a case so we can use it as normal? Lets see how good a company they really are.
malcheck wrote:
the antenas are normaly inside not on the outside where they can be covered by your fingers, obviously a poor design choice. i have a full signal, cover with my fingers then only 1 bar.
Not for me. I've been in areas of both excellent reception and poor reception provided by my carrier, performed the "death grip" and the bars do not change from the strength they were before.
Not saying it's not an issue, but I don't believe it's down to design.
Like you say, all phones are the same -
Design Flaw in Twin Frozr fans
So, I'm finally creating a thread about this.
There's been reports over the last few years about fans making rattling noises, grinding noises, high pitched whines, whether on cold boot, idle, high RPM, or constantly, and quite frankly I'm tired of MSI ignoring the issue.
There is a design flaw with the Twin Frozr fans.
MSI needs to publicly acknowledge this.
Currently, the only way to get a replacement fan is to send your ENTIRE card in for repair. Other more reputable companies will send you out an entirely new fansink attachment at no cost. As one poster said it; "That would be like sending my car to Nissan every time I blow a tire"
My personal experience with Twin Frozr started with Twin Frozr 2 on my GTX 460 Hawks. The Talon Attack edition started to make a bad grinding noise on cold boot or if it actually got cold enough during idle operation. When the card warmed up, the noise stopped. Speeding up the fan to 100% sometimes also caused it to get rid of the noise, but that was only temporary unless the card stayed warm.
My non-hawk exhibited rattling as well, but to a lesser extent. No grinding noise on cold boot, just a low rattling.
My next card was a GTX 670 PE with Twin Frozr 4. Surely they fixed the issue by now right? Wrong! Within 30 days I started having fan issues. This fan doesn't rattle, but there is a high pitched whine when the fan is in operation. The faster the RPM, the louder the whine. Most people don't even know they have this issue because of the subtle tone of the whine and it being muffled by the fan's air sound at higher RPMs.
That's 3 separate graphics cards all exhibiting an issue with their fans.
There's one thing in common with these issues; it's only caused by the fan closest to the I/O. This boggles my mind. Surely if there was a problem with the fan design itself it would affect both fans, right? I just don't understand it. This leads me to believe it's a design flaw with the Twin Frozr design.
Some people seem to have an issue with the other fan, but it appears to be rare and not the same type of problem the majority of people are reporting.
Seeing as they want you to lose your card (and $10+ to ship it) for weeks at a time to 'fix' an issue which will no doubt happen again, something needs to be done about this. Their 'warranty' policy for this issue is completely unacceptable, as is the fact that the fans start acting up within a month of ownership.
If you want to see more threads, just do a search. Here is some of them:
https://forum-en.msi.com/index.php?topic=151578.0
https://forum-en.msi.com/index.php?topic=157567.0
https://forum-en.msi.com/index.php?topic=156284.0
https://forum-en.msi.com/index.php?topic=161914.0
https://forum-en.msi.com/index.php?topic=153463.0
https://forum-en.msi.com/index.php?topic=154030.0
Googling brings more results. I've posted about it in this thread, and others have mentioned it as well: http://www.overclock.net/t/1265574/msi-gtx-670-power-edition-twin-frozr-4-cooler/0_30Quote from: Noway77 on 28-May-14, 05:39:49
I don't think we have a MSI office in Portugal, most brands don't.
Some stores are not reliable they buy from EU retailers some even from Asia retailers and usually they don't give proper support. In Lisbon you have stores like Globaldata, Nanochip, Chiptek and AquaPC they are in business for years, have good customer support and have also good prices.
I'm probably not going to buy any MSI product from now on , for obvious reasons.
Trying to contact a support shoudn't be this hard from a client , at this point I assume anyone that's doesn't want to lose time will just give up.
As a consumer I was forced to RUN and TRY to find msi support , MSI support mail doesn't event exist , since I made this thread it still hasn't been changed.
I really liked MSI ( I still have my 875P MSI neo here with my p4 and the NX6800 working ) it's like saying goodbye to an old friend that has been by my side since P4 times.
I'll buy msi products in US , or in another country maybe , but never MORE in portugal.
This is not cause of the shops , I recommend everyone to buy in the shops listed !!
In fact most of the portuguese shops tried to help me find msi support ( even though they weren't the stored that sold me the card ).
I really don't want ppl to get this mixed up, the problem here is MSI not acknowledging a problem that is simple to fix, having a non-existant email on their webpage as support for over 4 months and the fact that as a consumer I was forced to jump trough loops to actually contact MSI itself !
Every portuguese shop I contacted was super nice and really helpful pointing me to the new msi email
And actually the fix ( hot needle fix forum post link ) came from a shop reply.
US support was always super nice and helpful !
I was forced to fix my fan with the help of users.
If right now my MSI gpu is working is thanks to guru3d and hardwareoc and simillar forums ( thanks to everyone that posted Twin Frozn fixes , this may not mean much , but really .. thanks for helping me out ! )
MSI didn't help or even try to help me , I had to go out of my way to get help , and I never did.
I know some of those stores , they have great prices , but if I buy anything in portugal I'll buy other brands for obvious reasons. ( it was actually one of those shops that helped me pinpoint the "real" msi email )
I am a customer , I should be treated as such , I was joked and pushed around emails , found emails that don't even exist , I was ignored and left looking at a card going dead.
Maybe for some of you it's easy , you just buy another one .... and maybe that's the custommer MSI wants. But that's not me.
Pointing me to places to buy MORE is almost insulting at this point. I wont buy more ... I would be stupid of I did.
I just hope some other person that has MSI and is having this problem with Twin Frozn fans ( that msi refuses to acknowledge as THEIR problem !! ) can fix them themselves or take some info from my posts and others to at least understand what is happening.
From my pov , the fan eventually has some sort of lubrication problem , and due to that it starts to wobble , after that the coils heat up to a point it wobbles even more.
Due to the high temps the fan either "looses" enough to dump all the lubing out.
At some point the fan will heat up so much the plastic IS REALLY hot to the touch and fells that it can be actually moldable ( so I assume this is really bad )
This leads to the start-stop problem , the fan tries to kick itself on , but just makes things worse.
This leads to a fan that fails in 2-3 years.
MSI should either had a way to put oil in the fan OR just start to be ready to replace them.
The fact that IS an ebay market for Twin Frzn fans is just flabbergasting .
I wish I had a better view on this , but seriously looking at this thread, and seeing all the steps I have done , to find there are others like me that have a failing fan and that the ones that aren't ignored like me have to RMA a card for a simple fan doesn't give me any sort of confidence in this brand.
MSI has one of the best gpu coolers , honestly it's so god that after all this mess I stand as a testimony for it being one of the BEST gpu coolers around ! All my MSI products so far have been great ... but this experience was just ... weird ..
I wish MSI would contact the ppl that are in my position and help them , it's just a fan , it's an easy fix and it's easy to replace.
There are lots of ppl right now with fans starting to fail , just take their card , replace the fan and send them back , and MSI will have happy customers , HAPPY cause the brand CARED !
I'm only 1 client , MSI hardly "fells" me leaving ... I really like MSI ... so I wish this won't ever happen again to no one !
I have been ignored in mailing for TDR problems , after that about the 12h+ card artifacting being fixed with cold boot ( I assume this was an nvidia problem )
After using certain drivers that didn't TDR my card ( I have enough PSU for it so ... it's not the PSU ) and having been 2 years finding my own "solutions" to problems ... being ignored and just struggling to get help from MSI for a stupid FAN a cheap part and being hard just to contact them to get no answer .... and getting help from other users while MSI ignores me ? ... I'm thinking on leaving the brand ...
The fans are now working 100% , I'll post info when and if they fail ( if I see my "fix" stopped working ) .
It has now been a long time since 2011 and my first reports , and its been almost 6 months since I contacted msi about the portuguese email listed not existing.
The email is still there , that non-existent email is STILL listen in MSI website RIGHT NOW after me being emailing them about it for 4+ months ,as a customer, I can only assume they either ignore people , or they have a terrible communications internally .
Again after all this mess , I would be kinda stupid to support or try to buy another product from this brand , MSI support was always great and was the main reason I bought msi products, all this posts are from a person that was truly SHOCKED in everything that is happening and the feeling that no one cared. -
I love my pro. I paid 2700. for it 4 years ago. I did that because I know they are meant to last. I could have purchased a regular laptop but they don't last. Until recently I was ecstatic with it. Then one day I opened it up and my screen seemed really floppy. I didn't pay much attention. Then I noticed there were two cracks on the bezel toward the bottom of the screen. It is where the stress point lies from opening and closing. A very important location. I have read up on this, it is definitely a design flaw. I know the bezels are only work 10-15 dollars if produced. But because of the lack of availability of them they sell for 80 and up. I went to an Apple store with my friend. She purchased an IPAD 3 months ago, it fell out of her car, and the screen broke. Strangely enough, they replaced her IPAD when clearly it was customer fault, although she maintained it was a weak point. Me? The genius looked at mine and said I would need a new screen and it would be 700. Then another solution for 300. I asked why they couldn't just order a bezel. He said they don't make them. Apple does not make computer parts for their own computer? Unfortunately they gave me the rude runaround (Sherman Oaks,Ca manager Gabe Nava) and treated me like I was being unreasonable when I pointed out it was a design flaw with Apple!. Now i have a computer that could last a good 2-3 more years, but with this flaw the life will be shortened. Apple is this how u treat the customers that purchase you most expensive product versus the one that purchases the low/med price product? Let me know pro owners.....lets demand apple make these bezels. They should be replaced for free, but if it were available for 15. and then 50 labor...that I can live with. The best I could get outta Gabe was 150.00 and they keep my computer for a week! I live 120 miles away from the nearest store. I know your out there folks....lets make Apple make this right.
There are online Mac reaper shops that will fix your bezel, it's nothing really.
Here's one
http://www.myservice.com/
Here's another
http://www.techrestore.com/
(no comp) -
Notification Center design flaw
When i open notification center i cannot access or see the options button at the bottom of the pane. They are right behind my recycle bin. My dock seems to cover the notification pane stopping me from accessing this. Obviously i can access the options from Settings but surely this is quite a big design flaw ? God knows where my Twitter option has gone...
Is this supposed to be like this or can i put the options at the top of the bar somehow ?Send Feedback to Apple: http://www.apple.com/feedback/macosx.html.
I had to move my Dock to the bottom of the screen and make it stop hiding to verify what you saw. Seems like if the Dock is there, it should either slide the Dock over or stop the Notifications short.
To add a screen shot, you have to click on the little camera icon. Pasting the image looks like it should work, but doesn't.
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