What do I do about "not genuine" Windows?
Moved for better exposure.
What laptop model? What operating system is currently installed on the laptop? Did you buy the laptop new? Where did you buy the laptop? What OS was pre-installed at the factory? Have you tried to use the Acer recovery software to reset your computer to factory condition? Have you made any hardware changes to the laptop such as cpu, HDD, or motherboard?
Similar Messages
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No updates installed, error 80004002, not Genuine Windows
About a month ago WU started reinstalling 5 or so updates over and over. I have tried all the suggestions in these forums with no luck. As near as I can tell no one else was ever able to recover from this problem.
After one of the many reboots from trying the various attempts to fix including downloading and running the "windowsupdateagent30-64.exe", "WindowsUpdateDiagnostic.diagcab", and "MicrosoftFixit.wu.RNP.1346062406214304.3.1.Run.exe"
my firewall wanted permission to let WGA run and of course I did since I have had this computer for more than a year and know it is "Genuine Windows". So now I have the added problem of win7 telling me I do not have "Genuine Windows".
I was at the point of attempting to try the inplace upgrade but I am afraid it will still think this is not "Genuine Windows"
Please help. How can I get rid of this not Genuine Windows.Post your issue to the Windows 7 Genuine Issues forum. Here are the instructions on how to produce a diagnostic:
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words,
don't post your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Instructions
by Kamin of Ressik
Wanikiya and Dyami--Team Zigzag -
I cant recover my computer to normal factory settings because of not genuine windows 7
1. 2CE9135QF4
NB049UA#ABA
2. not genuine windows 7... before that windows vista
4. i downloaded windows 7.
5. i cant restore back to windows vista, my recovery disk is empty but it says its full. it laggs to much and i think it fryed my video cardHere are the specs for your Compaq Presario CQ60-211DX Notebook Computer. According to the specs your system shipped with Windows Vista Home Basic SP1. HP states in its Upgrading to Windows 7 FAQs, that you should create a set of HP system recovery discs before upgrading the OS. If a problem occurs during the upgrade process, you can use the recovery discs to return your computer back to its original software configuration. Your recovery disk (partition) is most likely near full but the folders and files are hidden. It is likely that the link to the recovery partition was removed from your system during the upgrade to Windows 7. This HP Recovery Manager Installer Patch may help, if you did an upgrade and not a custom or clean install.
Did you create a set of HP Recovery Discs??? If not, you will need to order a set from HP.
Did you purchase a Genuine Windows 7 installation disc with COA and product key??? If not, you will need to purchase a Genuine copy of Windows 7 from Microsoft or a retailer.
Frank
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
Hi guys! I know someone else has had this, though I couldn't find it on the boards. About a month ago my computer started turning my screen saver into a black screen. The main problem is I'm getting this ""This copy of windows in not geniune"", and ''you may be a victim of counterfit software''' and to resolve now. Problem is, everything I run says I am using Genuine Windows, which I knew. This is very irritating. I want to upgrade to Windows 10 when I get it, but I can't do that. When this first started I reset the system back to original condition (recovery disk). I have a feeling this is something to do with the HP Support Assistant for some reason. Thanks in advance for any help!
Hello , Welcome back to the HP Support Forums! I read your post about the black screen, and wanted to assist you! Please have a look at the following resource, as it may help to resolve the issue for you:How to fix This Copy of Windows is not genuine on Windows 7, 100% working (Not a HP supported Web site). Please let me know if this information was helpful by clicking the thumbs up below.
Have a great day! -
I wanted to download music to my iPad from an old iTunes account so I logged of my current account and logged in with the old one. I went to the purchased section and hit download on a song and when I did, I received a warning that my iPad was linked to another account (my new account) and that if I downloaded the files I wouldn't be able to do automatic downloads for 90 days.
I don't quite understand what that is about.
Can anybody tell me what will actually happen if I DO download music from my old iTunes account and then switch back to my new account?
How else can I download all my old purchases without affecting my new account?
What does that warning actually mean?
I don't have a computer so that rules out uploading from a PC or Mac.
Thanks a lot!Well I tried your suggestion in the Permissions screen for Components There isn't an Owner Tab. I made the suggested changes but I still got the error.
The Owner data is:
So what am I doing wrong?
Thanks. -
Re: "This copy of Windows is not genuine" message
Hello, this morning the following message appeared as my wallpaper:
"Windows 7
Build 7600
This copy of Windows is not genuine"
Windows came pre-installed on my laptop (i.e. is genuine).
I searched Microsoft, their solution is to run rsop.msc - when I try to do this, I am given the message 'Windows cannot find 'rsop.msc''.
Can anyone help?
Many thanks in advance.Hi
Toshiba preinstalled image is already activated and does not need to be activated again
Also the serial key at the bottom of the unit will not help you. It belongs to the image (OEM version) which is already installed and activated -
Windows 7 Product Key Blocked - Not Genuine notice
My T420 is 3 years old and suddenly yesterday I got the notices and black screen saying "This copy of Windows is not genuine." And nag screens about it roughly every half hour (and annoyingly at boot-up).
I tried several fixes online, including re-entering the Product Key. When I do that I get error code 0XC004F063. There's no place to contact Microsoft for a replacement key, it says to contact Lenovo.
I talked to Lenovo support this morning and was told I may need to reinstall Windows and they were mailing me Restore discs. He checked and said with that error code I needed to call Microsoft.
I called MS and they checked the Product Key...it's blocked. I gave him my Product ID and that's blocked too. He said get back to Lenovo.
Lenovo knows nothing about this. Or what to do about it. The woman told me she had someone call this morning with something similar, though it was with Windows 8. She checked and several other support people had had similar calls this morning. She also said I'd probably have to reinstall Windows. I asked if she'd ever had this before and she said no. I asked if she knew of others having these calls before and she said not that she knew of. I asked if it seemed suspicious that suddenly a few people were having this problem. Sounds like Lenovo blocked a series of Product Keys. She hedged about whether it was truly escalated and said the Floor Manager was aware of it and they'd look into it. When I asked if they'd contact me if they found out anything, she said it doesn't work that way. They're mailing me the Restore discs and I'm to call back Friday to see if anyone knows anything.
In the meantime, here's my MS Genuine log. It looks okay to my untrained eye....anyone have any insights or know of other instances of this, especially in the past 24 hours?
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {86161042-D054-4079-BCEC-CB5F55619F8A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{86161042-D054-4079-BCEC-CB5F55619F8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-265682227-868801212-28954433</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4177CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>83ET76WW (1.46 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130705000000.000000+000</Date></BIOS><HWID>162C3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-83 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2112014
Installation ID: 002094862504439480529245729492236146739814211844460910
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 07/30/14 1:27:01 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:30:2014 13:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln2OQPFIopZuwZxCBALWqtwC4Cgucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-83
FACP LENOVO TP-83
HPET LENOVO TP-83
MCFG LENOVO TP-83
SLIC LENOVO TP-83
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-83
ASF! LENOVO TP-83
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-83
UEFI LENOVO TP-83
UEFI LENOVO TP-83
Solved!
Go to Solution.Mark this as SOLVED. I got it sorted out. No one (including me) realized that the Product Key Belarc gives is a generic Lenovo one and that the lack of a sticker is because it's under the battery. I didn't realize this...and neither did Two Lenovo support people!
-
"This copy of windows is not genuine.Build 7601". G71-333CA Notebook PC
Hi,
Few days ago I got the blue screen and after reboot I got the message ""This copy of windows is not genuine.Build 7601". Error code 0x8007007E.
I tried to restore the system to a previous state but it didn't work.
Now, after rebooting I log in and all I get is a black screen with a small text in the right low corner as mentioned. No other command works.
How can I recover the system without reinstalling windows?
Product number: VM115UA#ABC, G71-333CA, Windows 7
Thank you,
Dan
This question was solved.
View Solution.podan wrote:
What is the difference between a purchased recovery disk and the ones that I created?
I don't understand why HP installs a different key than the label one. Why bother to place a label with a product key that is not real? I would have knew about all this twist I would have bought a proper Windows licence (at least I would have had the installation kit) and laptop without all the HP useless applications (which proves that if you are in trouble they cannot help at all).
Thank again,
Dan
1. Recovery discs from HP perform the same recovery but take longer to do the recovery than the one's you make yourself.
"HP shipped media covers multiple series and many different configurations. (One set of discs may cover a series that has 10 or even many more unique configurations)
Because of this the process first lays down a 'base' image, and then customizes the image for that specific configuration.
The F11 and customer created media recoveries are specific to that model PC, and are quick because it is laying down an image that is designed only for one configuration.
The last phase of the HP shipped recovery is installing and customizing the software for that specific model. This last phase can take a very long time, can have popup windows (that should not be clicked), and can involve multiple reboots. Specifically around 12%-19% on the display is where this occurs.
Please don't interact with the PC during this time.
Don't click on any popups unless the system completely stops for significant time.Unless there is a unknown error, the recovery process is actually designed to handle this.
For notebooks, this process can take 4-6 hours on certain configurations."
2. All OEM PC manufacturers use what is called a Volume License Key (VLK), it makes it much easier to install and activate 10's of millions of Windows installations. By Law they have to give your a Single User License key because you paid for the OS when you purchased the PC, so they put that key on the sticker, this is an Industry wide standard. -
"Build 6002: This copy of Windows is not genuine"
Hi everyone..
I have had my TOSHIBA Satellite L40-139 for over a year. It was bought from PC World and came with a pre-installed version of Windows Vista Home Premium. I do not have any of the disks that came with the laptop but the Windows installed is genuine.
I went to install Vista Service Pack 2 having downloaded it. I restarted my laptop only to find my desktop wallpaper had gone and been replaced with a black background and the following in the bottom-right corner of the desktop:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuine
This was followed by a pop-up window with two options, 'Activate Now' or 'Activate Later', followed by an error pop-up that says Windows must be re-installed as an "Unauthorised change has been made...please insert CD or DVD". If I press 'Activate Now' it just goes to another pop-up that says I can contact TOSHIBA. If I click the link it just goes to a standard 'Help' screen!
I don't know what to do..I have the COA product key sticker intact and have tried entering it but it just comes back with various errors. It's as if as soon as I installed service pack 2 I've had problems. Again I do not have Vista or a toshiba recovery disk (I don't even know if it came with one). I have tried restoring Windows but it just returns with the same screens!
HELP!!
PS. Is the Toshiba support line a free number? Does anyone know a number that is free to call from mobiles? (I do not have a landline).> As per my first post I do not have a Recovery DVD as mine didn't come with one..I take it I must be doing something wrong and there is another way to sort this? Even the Toshiba product spec states that no recovery DVD comes with it.
As per my first posting I wrote clearly that new notebooks dont come with recovery discs but with HDD recovery only and you must create recovery disc alone. Everything is described in Users manuals document. If you dont read it and dont pick up info about your notebook I cannot help you about it.
If you cannot start HDD recovery installation as described in Toshiba document then something must be screwed up. Why? I dont know.
You can try method posted by Paolo but if this will not help you must install OS again or activate preinstalled version. If you dont have possibility to install original recovery image you can order new disc under https://backupmedia.toshiba.eu/landing.aspx or try to clarify situation with nearest Toshiba service. Call them, explain the situation and maybe you will get one for free.
Sorry but I dont know what else to say. -
Shutdown while browsing and get errors 0x80000ffff,0x800700b7,Windows 7 build 7601 not genuine, etc
I can't get this HP Compaq PresarioCQ60 2CE927T6QQ to work. It shuts down, it won't start up past the login unless you wait hours and it slow and shutdown and bring me back to the login. I'm currently using it in safe mode. I've tried system restore about 4x and start-up repair about 2x. I've tried removing the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Schedule\TaskCache. And about to try other things!
I first got errors 0x80000ffff and 0x800700b7 withe the system restore failures. Then The Audio Service is not running and also found elsewhere that Windows Service not running and failed. Now I have Windows 7 Build 7601 This copy of Windows is not Genuine. Arghhhh! What caused this torture? How can I fix it without cost? I'm going to keep trying stuff until I get help.Hi,
For Windows licensing issue, we 'd better seek help with the Local Microsoft license support team.
In addition, we could take a try to ask in the following forum:
http://social.microsoft.com/Forums/en-US/home?forum=genuinewindows7
Best regards<o:p></o:p>
Michael Shao
TechNet Community Support -
Windows not genuine, after a while.
Hi,
We are a local pc repair service, and after we reinstall Windows 7 (or Vista, not XP) Windows Activates just fine (trough OEM License, that did come with that PC or notebook)
But after a month or so, Windows will start up and says: This copy of Windows is not genuine.
So we have to reactivate.
Anyway to prevent this from happening?
Regards
Wanna know what will be a good pc to buy? Create your own ;)Hi have had this computer with windows seven for 4 years now and it just now is telling me that I may not have a genuine system. I suspected the problem since I could not download an update from about 3 months ago. Then about 4 weeks ago my system said
it could not find the serial number. Is this a virus? I have seen the price for windows genuine and I want to be sure before I spend money on something that I may not need.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8CE724AD-727D-422B-90AA-56AC87E3373D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8CE724AD-727D-422B-90AA-56AC87E3373D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-137132880-3199589730-3501492649</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion
major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS><HWID>D1853B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B93D41801929736</Val><Hash>x2TjCx5AKjEpkDvjRZmefr+9iLc=</Hash><Pid>81602-923-4805137-68090</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2882009
Installation ID: 000653292290748301288454196810627346302202952135277794
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F059.
Remaining Windows rearm count: 2
Trusted time: 11/8/2012 6:10:24 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:28:2012 16:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEA6GHuyc4PEjd6f7bT4sfgC34fsPYuiCrNRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
Please get back to me on this issue right away, thank you! -
Windows 7 Enterprise is not genuine after installing new hard-drive and cloning the old one
I retired from my job as a university professor two years ago, and they let me keep my laptop computer, which is a Dell Latitude E4300 with Windows 7 Enterprise installed. I do not have any of the original disks for Windows. Recently, the hard-drive began
to fail, so I replaced it with a new one, cloning the old hard-drive onto the new one. Soon after that, a popup window began appearing saying that this computer is not running genuine windows. One important consequence of this is that I can no longer use Windows
Update, so I have concerns about security. If I go to the control panel under “System”, it says windows is activated and gives me the Product ID. I have talked to tech support at Microsoft, and they tell me something along the lines of the following: that
the problem is the new hard-drive is not recognized as being licensed to use this copy of Windows, and that I should post a question on one of the forums asking this: How can I reinstall Windows 7 Enterprise on the new hard-drive? Any assistance will be much
appreciated.
PS I have no idea which forum this should go under, so pretty much just picked one randomly.Thank you for the reply. Below is the diagnostic report:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-XVH7B
Windows Product Key Hash: juq6zzHf9lIH1XRY1VK2YrQYWO0=
Windows Product ID: 55041-011-1350732-86681
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {04DEBE17-699E-4D0A-A59D-3C196C2C84FE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{04DEBE17-699E-4D0A-A59D-3C196C2C84FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1350732-86681</PID><PIDType>6</PIDType><SID>S-1-5-21-240060965-2561850352-3419627931</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Latitude E4300 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A21</Version><SMBIOSVersion
major="2" minor="4"/><Date>20110111000000.000000+000</Date></BIOS><HWID>68B63A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>1DB36DFCEA6586</Val><Hash>uf4pjarnSPRhy0+iMrKzL8KTLeY=</Hash><Pid>89388-707-1262377-65112</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-011-135073-03-1033-7600.0000-0402011
Installation ID: 017002020180881956515246274583104396790522223804443953
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XVH7B
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/6/2014 2:38:03 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 5:30:2014 15:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAeqgiDXhybAimeiQ1hEDag8ysrmAi+8rbRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
BOOT DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPm
scott cohen -
Windows 7 - Build 7601 this copy of Windows is not genuine
Hello everyone.
Im a newbie here so i hope i get this right.
I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
I've run a diagnostic and i hope this helps.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL +8NxRgtMToxMDARso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.
MANY people have counterfeit installs - very few of them actually know it! And im one of them.
A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.
Another thing is that I cannot see any COA sticker anywhere my unit.
I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.
I am not very good with this technology stuff and im getting really frustrated.
Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????
Please help. Thank you. -
My HP computer saying my Windows 7 copy is not genuine
I have HP TouchSmart 610 desktop pc Windows 7 SP 1 and my windows OS was activated 2 years ago without any probem.
Several days ago a pop up alert started showing up saying "this computer isn't running genuine Windows."
An option exists to "resolve online now."
After clicking on that a message comes up saying "validation process cannot continue because your web browser may not be configured to run the required script." To continue with validation please do the following:
1. Click "Validate now" to run the alternate validation process [optimized for browsers unable to run original validation script.]
2. When prompted click Save, or run this program from its original location.
When I click "Validate now" the message says "What do you want to do with legitcheck.hta?"
size: 2.56KB from: www.microsoft.com
So I choose run this file and after open window from Microsoft - Install genuine Windows with this information -
Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows.
I called today Microsoft Activation Center and Support - I give them COA code - They said that my OS windows 7 home - is OEM version - so I need to contact HP support with this problem.
I check Start/Computer/Properties/Windows Activation - and there is - Windows is Activated
I also clean up my pc using instruction from bleepingcomputer.com so there are no any viruses and my pc is clean.
Please help
JohnThis has been known to happen for some unknown reason and sometimes resolves itself after a couple of boots.
Tryrecreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sitcker on eht machine's case
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
My computor has a message that says this copy of windows is not genuine. Please Help
My computor shut down and I called the lenovo help centre.I was then told that as my computor was not responding that I would have to return it to its factory default settings. The guy told me to turn off the computor and then press f11 and hold while turning it back on . I now see the message on the screen windows vista build 6001, this copy of windows is not genuine. I dont know what to do and the people at lenovo refuse to help me. Can someone please tell me what to do as Im not very computor litterate.
You can try this, i have see it on another french forum
(in a command line - cmd)
enter
slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX where XXX... is your licence N°, you find it on the Microsoft sticker
then enter
slmgr -ato
for activation
Message Edited by erbscr on 01-22-2009 12:00 PM
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