What do I do at the OS X UTILITIES screen? Restore from time machine? Reinstall OS X? Disk utility?
MY MacBook was completely unresponsive until I held down OPTION while holding POWER. I chose a netwirk now I'm here
Would be helpful if you were to describe the reason why you attempted to access
OS X Utilities, or if you intended to access part and use Recovery instead...
•OS X: About OS X Recovery - Apple Support
This can also gain access to tools in addition to those in OS X utilities.
You could repair the computer's boot drive (hard drive, system partition)
and other things.
What was happening to lead you to try OS X Utilities? Details, please...
Similar Messages
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My Daughter is currently upgrading her MacBook Pro to OS X Lion. During the upgrade the system rebooted and then stops at the OS X Utilites menu. I have installed this same upgrade on My MacBook Pro and the family iMAC without issue. Did the upgrade encounter a problem? The only options are to Restore from Time Machine Backup, Reinstall Mac OS X, Get help, or Disk Utility.
I'm not sure how recient the backup is on the TimeMachine for her system and she is concered that she may loose a lot of updates she has made to iTunes and iPhoto.
Please help.I have 8 GB of RAM, but would that even matter during install? Performance once installed and running sure, but I questiong whether the installer would demand that much more, or why it would affect mountain lion when restoring from a time machine backup.
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I had to restart by resetting the NVRAM/PRAM. Now I have a window showing OS X Utilities. My options are restore from Time Machine Backup (which I could do), Disk Utility to repair or erase, get help online or reinstall OS X. What should I do? The problem began when I tried to restart my computer and the only thing I saw was the grey screen, Apple logo, and the timer; the computer wouldn't restart from there.
I searched through trouble shooting options on the Apple Support page and was able to make it this far.
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I installed new hard drive and I am trying to restore from time machine external back up. I restarted the computer and held the Command key and the R and the restore utility does not appear. what can I do
Command + R keys are for Macbooks running Lion and Mountian Lion only. ( i could be wrong on this)
you have a couple of options:
Do a clean install of Snow Leopard via Install DVD.
Clone your old hard drive to your new hard drive via Carbon Copy Cloner
Or click on the link below to give you a better idea.
Hope you get it sorted out.
http://pondini.org/TM/14.html -
We had a lot of data on our Mac (i.e. photos, iTunes libraries etc) which we backed up via Time Machine. The hard disk corrupted so we had to get it wiped. When we got it back, my parents started using the mac as per usual but they didn't do a full System Restore from Time Machine. So, if I do a full restore now, will it erase any of the new photos, musc etc that is currently on the mac?
The Time Machine restore will only restore what is on Time Machine. Making a clone is probably a better means of ensuring whatever data you want recovered gets recovered together with Time Machine.
Generally speaking, applications that are newer than the operating system from Apple that are included with the operating system are not supported. So in your data recovery process from your clone, you'll have to be careful what data you choose to copy back. -
Leopard. Did a full restore from Time Machine. Now I can't access my other internal and external drives. I get the following error: The folder “Capture Video” can’t be opened because you don’t have permission to see its contents. I have repaired permissions pn the main harddrive. When I try too click on a disk I get the previously stated error. I can't even open up information to see what permission/access there is. It simply will not let me see the content. It shows the content of my main hard drive when I have clicked the other harddrive's name.
Solved:
sudo chflags 0 /Volumes/"FCP Time Machine BU"
sudo chown 0:80 /Volumes/"FCP Time Machine BU"
sudo chmod 775 /Volumes/"FCP Time Machine BU"
sudo chmod -N /Volumes/"FCP Time Machine BU" -
I can't seem to get the 10.7.4 update to work. It constantly freezing at the "moving items into place" phase. I let it run overnight and it's still frozen. I have to restore from time machine backup each time. Any help appreciated.
this is somethinng like the third post i have read about that update causing troubles...
But if I read this right- it is still in the install? Had you restarted and repaired permissions BEFORE the download? As well as emptying cache in safari first?
The other troubles I read had to do with after install, and caused by...oh what was it...it was early morning...an article at CNET news had it...google 10.7.4 update trouble and read the cnet one. -
My MacBook Pro recently shut down on me all of a sudden. When I restarted it, it popped up with a gray box with 'OS X Utilities,' then listed various options such as 1. restore from time machine backup, 2. reinstall OS X, 3. get help online and 4. disk utility. what do I do now? I have not backed up to Time Machine in a few days, so I'm not sure I should restore from time machine backup, is there something else I can do? Help!
Guitar21,
your MacBook Pro has booted into its Recovery mode. From the OS X Utilities menu, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get to the login screen now? -
when attempting a restore from Time Machine I get error code -8004. What is this and how can I correct it? I use OX 10.9.3
ThanksRun it in compatibility mode and input the credentials.
Mylenium -
Restore from time machine does not list all my backups. I know they exist but their dates are not present on the restore list. Any help appreciated. If I must use one of these older dates to restore, how do I then get the more current data off time machine?
Ok, so am i correct in saying that the steps to fix are as follows.
That's one option, but not what I meant by restoring in the time-travel view. The latter is what you get when you enter Time Machine.
is the fresh install not going to be able to "see" the time machine backups that I have at the moment.
It should, but sometimes people report that it fails. I'm not sure why that happens. -
Full restore from Time Machine fails what now!
Just upgraded to 10.8 and all was fine except on crucial pice of software that was supposed to work in 10.8 but didn't.
I tried to revert back to 10.6 via full restore but it failed. Now I just tried to restore from TM backup of the 10.8 restore point.
It fails too. All my HDs check out fine. What went wrong and how can I get back to working?Melnibonean wrote:
When I try to run a full restore from Time Machine it comes up with an error saying the restore failed. No useful information like codes or reasons are given.
It's possible that as the HD was failing, it corrupted something in your installation of OSX, and that was backed-up, so when you restore it, you're restoring damaged items.
Try again, but pick an earlier backup, from before the problems started.
When you do, once it starts, select Window, then +Show Log+ and +Show All logs+ from the menubar. Watch the messages; if it fails again, note what it says. That will tell us, roughly, where it was, so we may be able to avoid it.
Currently I have 10.5.0 installed. I have to install 10.4, then upgrade, which is a very lengthy process.
Huh? Why would you install Tiger?
How should I proceed? Is there a way of repairing the backup?
Possibly, depending on what's wrong.
Instead of selecting +Restore System from Backup+ from the Utilities menu, select +Disk Utility+ and use it to do a +*Repair Disk+* on the backups (via your Leopard Install disc). Then quit DU and try +Restore System from Backups.+
I have no way of using the Migration feature since I only have the one Mac.
Yes, you do, if the backups are ok. You can use +Setup Assistant+ or +Migration Assistant+ from your backups (or a clone), not just another Mac. But they both only use the most recent backup, which may be damaged, so try the full restore first. -
I recently had to replace my 2009 Macbook Pro's hard drive. I had the apple store upgrade the OS to Mountain Lion while it was in being repaired. I want to restore all of my old data and files. If I perform a restore from Time Machine, with a date prior to having the hard drive replaced, will it revert back to the old OS?
No, it won't revert to the prior OS X but you you may have third party apps installed that were compatible with Lion that may not be compatible with Mountain Lion.
App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS
After you restore from TM, check HD > Incompatible Software -
Disk Repair reported that it could not repair the HD Disk. I am to reformat the disk and restore backed up files. OSX Utilities give me a choice of restoring from time machine backup (which I have on MyPassport) but no information on reformatting the disk, which I assume I have to do first. How do I reformat the HD ...or does the restore from Time Machine do both things?
Boot OS X Recovery and use Disk Utility.
If Disk Utility reported the disk cannot be repaired though, you should replace it with a new one. -
I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom. I reloaded software and restored from Time Machine, but it keeps happening, now several tomes a day. Any insight as to the issue or a proposed solution?
Unplug any peripherals you have except your keyboard, reboot, and check activity monitor for apps. Keep running apps to a minimum to find the App causing the issue.
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Replaced HD yesterday Was able to restore from Time Machine Now, it won't back up to Time Machine. I removed the TM and tried to add it- the error is "The disk image for "computername.sparsebundle" is in use. Try ejecting the disk image - How do I do?
Hello jfilbey,
Thanks for using Apple Support Communities.
Power cycle the disk Time Machine is backing up to.
For more information on this, take a look at:
Time Machine: Troubleshooting backup issues
http://support.apple.com/kb/HT3275?viewlocale=en_US&locale=en_US
Best of luck,
Mario -
I tried to instal 10.8.3 to my MBP and it crashed. I then tried to restore from Time machine but when it is about 50% through a message comes up "the files cannot be restored" Can anyone help me to get out of this mess?
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
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