What do i do? I got billed for the same app twice

I got billed for the same app twice.

If this is from the iTunes Store, go here to report the problem:
http://www.apple.com/emea/support/itunes/contact.html
If this is from the Mac App Store, go here:
http://www.apple.com/support/mac/app-store/contact/
This forum is for questions about the Communities themselves.
Regards.

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HT204088 billed for the same app twice

I have noticed I get billed on occasion for the same song or app twice. My 12yo daughter has an iphone too, and the double billing comes from her device. doesn't itunes recognize that an account has alreay purchased something?

Not if they keep clicking on the store to re-download. There are multiple verisons of the same songs on the store, so each one is considered different. To re-download properly, do this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

HT201303 I have been billed for the same app twice

The app doesn't cost much ($0.99) but it still irritates me that this "glitch" or "error has occured.
I do not insist on a refund but i would appreciate it if apple would look into this mistake and fix it for the future.
Thank you.

http://www.apple.com/support/contact/

HT3702 Billed for the same song twice

I was billed for the same song twice. It shows in my music once. How do I get credit for this?

http://www.apple.com/support/contact/

I was double billed for the samer app how doI get credit

I was double billed for the same APP How do I get credit for the second purchase?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
Hopr it works out for you (:

What do i do if i was charge for the same app twice?

what do i do if i was charge for the same app twice? and how do i get my momey back?

Developers do not handle refunds. The purchase activity is between the user/customer and Apple.
To report an issue with a purchase, follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button

Trying to recover bad app, got charged for the same app

My US and Canada Navionics app on my iPad wouldn't load so I deleted it and then tried to recover by syncing my iPad on iTunes. Resync did not reinstall Navionics app. Downloaded app from apps store, now OK except I have been charged $49.99 and $54.99, a total of $104.98. How do I get these charges cancelled.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I was charged for the same app twice, but I only had enough money to purchase it once. I used a prepaid Mastercard, and cannot remove it from my account. I am also unable to download anything from iTunes. How do I fix this?

The "none" option is nowhere to be found, and I can't remove my card. I don't really want to create a new account.

You'll have to pardon my ignorance of some computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
Re your comment about Port 339: I did qualify this with (?). As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing. Port designation contained 3s and 9s to the best of my recollection.
That said, you seem to be spot on re setting up a 'dummy' client in Mail. I set it up as you suggested and I can send to and receive from this client without a problem. You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox. Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course. The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself. I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions. This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line. You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
Many thanks for your perseverance. You've made more sense than anyone else so far and that deserves some points, surely?

Been charged twice for the same app

Hi all..
I know your all gonna say that it is not possible to be charged for the same app twice but I think I have been charged.
Let me explain.
I own an iPhone 4 and purchased Airport Mania @ 59p (uk price) and did this 17/07/2010 and I can see this in my purchase history.
I then bought an iPad over the weekend and I wanted to install the same game.
So searched for airport mania (didn't press the HD versions or made for iPad) and it showed the price of 59p nothing popped up saying I had bought this before..
But.....
This morningI log into my acc and I have an email saying I have been charged for the app and it is showing as 59p.
So I then installed another app I had bought sometime ago "RoadTrip" which calculates your fuel usage (I recommend this app) and it shows up as listed free in my purchase history, but when I originally purchased this back last year it clearly shows I was charged £2.99.
So can anyone shed any light as to what is going on?
Thanks
Ric

Thanks for all your help
I only have 1 account using my MobileMe account.
I have checked the games both show the same title - Airport Mania: First Flight.
Looking through my history when I purchased it in July 2010 the company was called Reflexive Entertainment. When I downloaded the game on the 21/03/2011 the compnay name has changed to Lemon Games SL.
Reflexive Entertainment sold the game to Lemon Games SL and the app store are treating this a new app. Which is wrong How many other people have been caught out with this?
Also I have noticed I have been charged for downloading Rockband content again, and some songs that I purchased for Rockband are no longer listed!

TS1702 I was billed three times for the same App. what do I do?

I was billed three times for the same App what do I do

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi all I am from India,I purchased whatsapp application on14th July for Rs.55 but they charged me Rs.60 for that and also yesterday again they charged Rs.55 for the same app..what should I do??Please help me out guys..

Hi all I am from India,I purchased whatsapp application on14th July for Rs.55 but they charged me Rs.60 for that and also yesterday again they charged Rs.55 for the same app..what should I do??Please help me out guys..

Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge (the Rs 60) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
For the second charge for 55, you used the same account to re-download the app ? If you did then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

You billed me twice for the same App. I want my money back!

You billed me twice for the same App. I want my money back!

Not me. Responses on these forums come from other Mac users like you, not Apple itself.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Did you end up buying this twice because you were trying to download the app a second time? If so, you should:
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can redownload your available previous purchases.

HT201303 I ordered the same app twice and i dont want either of them. They are not paid for yet. How do i remove them from my bill pending?

I ordered the same app twice. The bill is pending. How do I delete my order as I dont want either of them?

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

What do i do? I got billed for the same app twice

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