What do i do i was downloading the ios7 to my iphone 4s and its frizzed it wont load or turn off

what do i do i was downloading the ios7 to my iphone 4s and its frizzed it wont load or turn off and my last backup is from 2012 and i dont want to loose my contact information.

You will have to contact iTunes and resolve the problem before being
able to download. Start here:
     http://www.apple.com/support/itunes/contact/

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