What do i do if a song did not fully download and it only plays half the song the song

i bought a song on itunes the other day and i realized that only the beginning half of the song will play and then it will stop for the other half and no sound will be coming out but it will still be playiny. how do i get a refund or how can i redownload the song on itunes?

1. Delete the song from your iTunes library
2. Redownload it via the Purchased link under Quick Links
(Quick Links is on the right-hand side of the iTunes store home page on your computer's iTunes)
3. Check and play song- it should play in its entirety now. If not contact support.

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