What do I do if I cannot contact previous owner?

I have an iPad which I purchased second hand late 2013.  I no longer have their contact details.
On my return from holiday I plugged my iPad into my MAC and it said it was going to carry out a iOS upgrade.  It started this and then about half way through said it had encountered a problem.  A message then came up stating that I would have to Restore my iPad.  I clicked on the Restore and it carried on.
Then my iPad restarted and asked for the sign in details that were given at its registration.
I don't have these and there is no where on the Apple site which tells you what can be done if you do not have a previous owners contact details etc.
Getting really, annoyed and upset now.
HELP!!!!!

Thanks Niel.  I had a feeling that would be the case.  Luckily my husband had the brainwave of looking at my PayPal account as there is an email address for the guy.
I've just emailed him with the link of what is to be done.  Hopefully the address is still valid and he will be nice enough to help.
Failing that, I suppose, here comes eBay and one iPad for spares........
Really could do without all of this.  And it was iTunes fault in the first place by saying I needed to upgrade to the next iOS.   Grrrrrrr

Similar Messages

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    Jasdalt wrote:
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  • HT1212 how to unlock icloud if you cant contact previous owner

    i got a apple ipad 2 off the internet and i bought it non knowing of the icloud lock that it had and i asked the seller for the email and password to get past it and he never responded.

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  • I bought used ipad the previous owner told me that he has already removed the device from his account...the problem is i still cannot activate the ipad..it still asking for Apple ID and password which the owner didn't want to give me.what should i do

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  • HT201441 WHAT IF I CANT CONTACT THE OWNER ALREADY AND HE STILL HAVE THE ACCOUNT LINK ON THE PHONE. THE DEVICE IS NOT STOLEN. WHAT SHOULD I DO?

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