What do i do if i forget my security question passwords and my rescue email is no longer in use and i have no access to it?

what do i do if i forget my security question password and i no longer have access to my rescue email?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

  • HT5312 what should i do if i forget my security questions answer?

    what should i do if i forget my security questions answer?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • What do I do if I forget my security questions???

    I want to purchase an app on the App Store and it says that I have to answer my security questions but. I don't remember either of my answers. What do I do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5787 i forget the security questions answers and i cant get email of resetting link in my email

    i forget the security questions answers and i cant get email of resetting link to my email

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103829)

  • HT5622 I forget me security question answers and also i dont have a rescue mail to recover!!!???

    I forget me security question answers and also i dont have a rescue mail to recover!!!???
    Pleeeeaaaase help

    See Here... Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • How can i buy stuff from applestore if i forget the security question answers and i dont have access to my rescue email?

    I forget my security question answers and i dont have access to my rescue email anymore

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Apple is asking me to answer my security questions but I can't remember the answers. Also I would reset them but my rescue email is no longer in use and I cannot even remember what it was. Is there any way to fix this mess?

    So basically I need to confirm my identity but I  can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
    Do you know of any way to fix this?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • TS2446 what can you do if you forget your security questions

    what can i do if i have forget my security questions

    Wrong Passcode
    http://support.apple.com/kb/HT1212

  • What do i do when  i forget my security questions?

    I forget my password for the security questions. I need some help to rest my password for the security questions.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1918 What do I do if I forget my security questions?

    I have forgotten the answers to my security questions and can't download music! What do I do?? Please respond ASAP

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • What can i do if i forget my security question and my mail is setted bad?

    its like .con and it shoul be .com please help¡ i dont know what to do and i have money on thath account and i cant buy cause of the security question

    Contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
    or by phone: Apple Support Numbers

  • I forget my itunes account password and i have a new computer and it has been 6 months and i keep sending emails to my email from the iforget page but they never come with my password?

    3 years ago on an older version of itunes when you could hook your ipod to a friends computer and get their songs added to your library on your ipod then take them home and add them to your computer i took some of my friends songs. at christmas i got a new laptop and plugged my ipod into the computer to add all my ipod songs onto this new computer. it asked for her password to her account but she forgets the password. so, i went to the iforgot password thing and have had multiple emails sent to my email for 6 months and none have ever came. how do i just skip her songs all together? i am so done with this.

    If you use the backup, your new stuff will be erased.

  • What do you do if you forget your security question?

    I forgot all my security answer to all my questions and on itunes they ask you before you buy a song what is you answer to the question and I forgot my answer because i made the account two years ago and we never had to use it for anything. How do I use itunes and the app store if i don't know my answers?

    sfrash wrote:
    I forgot all my security answer to all my questions ...
    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • What do you do when you forget your security questions

    My account is locked because I forgot my security questions

    Hi Anna5768!
    I have an article here that addresses this issue and can help provide some helpful steps for you:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • TS2446 What should i do If i forget the security question and answer

    So as the title said, i forgot the answer of the security QS
    Its very bothers me  alot

    If you do not have a rescue email set up the you need to contact Apple Support
    https://www.apple.com/support/contact/

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