What do I do if I lost my power cord to my iPhone 5 and there are no lightning cords or adapters available in my city or on-line at the apple store for 2-3 weeks?? My phone is going to die - I have no way to get the new power cord.
I got the new iPhone 5 last week and have been happy with it. I went to the apple store on-line a few days later to order some adapters for the power cord, so that I could use it with my alarm clock and dock at work - although they are back ordered until nov. yesterday I lost my lightning power cord and there are NONE available in my city and the apple store is till out of stock for at least a couple of weeks. My phone now has 10% battery and losing last - what can I do to power my phone???? I use it for work, I need to have it working and available butndont seem to have any options. Please let me know if there is another device I can use to power my phone!!
Sorry to tell you but unless you have a Retail Apple Store close by, they are the only ones I have found with all the adapters and accessories. I bought an extra lightning to usb adapter the other day to use in my truck. Good luck....
Similar Messages
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Hi guys, finally I made it to the apple family by buying an Air from a guy I knew... But I cannot change the ID in the apple store for updates... I managed to change it in Itunes, but when I want to download the updates it would tell me that I should log in with the other account...
Please advise...
Thank you!!!The OS and the preinstalled iLife apps are permanently assigned to the Apple ID of the original owner. You need to ask the original owner to call Apple Care and request that the Mac be released from his Apple ID.
The only secure way to use a second hand Mac is to erase the HDD and install a fresh version of OS X.
The only version of OS X that the original owner can pass to you is the version of OS X that came preinstalled on the Mac. The original owner cannot legally pass to you any apps that he bought in the MAS. -
my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup
Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup. -
If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
My iphone charger has a shortage or something . It's not working . Can I take it back to the apple store for a replacement ?
Yes. Take your iPhone as well so Apple can check warranty
status to see if the charger is covered. -
i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
what if your iphone 4 does not turn on and u have no way to get the serial number what do u do
If you eject the SIM card tray the serial number is also there. It's tiny, but there.
When my iPhone won't turn on I first charge it with a known good cable for a few hours. If nothing after that I begin a warranty lookup for repair. -
I have made a photo book which is ready now to send to the apple store for printing but half way through the download process it cuts out unexpectadly and will not send. I have printed many books from my computer through Iphoto and have never had this problem before. What could be the problem? I have checked for updates and installed all of them. Turned my computer off and then on again. But still keeps doing this. Help ?
Apple's servers are very busy today, right after the big WWDC conference and the announcement of new products.
download process it cuts out unexpectadly and will not send
The reason for this may be that the book contains photos that cannot be rendered. Have you checked the preview of your book? Does the pdf look correct?
See: http://support.apple.com/kb/HT1040
If that is not the problem, check your network and your security settings. If you are using a Firewall or Antivirus filter, disable it temporarily.
Regards
Léonie -
I am at present in Spain. I have OS 10.6.8 on my applepro laptop. How can I upgrade to Mountain Lion? (and then to Mavericks). I can't get on to the apple store, for some reason.
Open the App Store application and use it to download Mavericks.
No need to get Mountain Lion first. -
Can I add my own art work to my albums in iTunes and/or share them with the Apple Store for others to download?
Thanks Brij011
I thought that there was a way to do this. However, it would be neat to be able to upload correct Art Work for album covers so that other could share instead of having to scan / take picture and then import. I guess Apple would be inodated with incorrect pictures if we could upload to them.
Oh well... thanks again ! -
NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????
Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Can I just take my Mac Pro to the Apple Store for free repair?
My Mac Pro is covered by AppleCare, and it's been having the same problem for about a month. I'll turn it on, it'll freeze and start glitching with pink twitching lines all over the screen. I've called AppleCare over 6 times, and they've had me do different things to temporarily solve the problem, but whenever I get off the phone, an hour later it'll be the same problem. I've stopped calling, and am now afraid to even turn on my computer because I don't want to do any more damage to it.
I feel like there is nothing someone can do to fix this over the phone, there is definitely a bigger problem than a freeze here and there. Can I just bring my tower in to the Apple Store? Will they fix it for free?You can take it just about anywhere thats Apple Certified, or do a mail in. Apple has a Apple Care Certified locater that comes in handy if your like me and the nearest Apple Store is 320 miles away.
http://support.apple.com/kb/HT1434 -
IPad security When taking to the Apple store for repairs
I'm taking my iPad to the Apple store today. I'm logged onto most of my social sites, etc. How do I make my iPad secure so no one looks at my photos or any other info like my emails when it goes in for repair.
Granted my experience was best buy, not an apple store, but I returned my iPad a couple of years ago because it had an issue. Best Buy exchanged it and before I gave them my old one I asked and they let me go in and 'erase all content and settings', which wiped it clean.
Apple and Best Buy do have strict rules about customer data but they don't and can't make promises, probably due to liability issues. So doing it yourself is the one way to make sure, and I have yet to run into any store person that wouldn't allow the user to wipe the device.
If the employee balks, ask to talk to a manager and just tell them you want it wiped. You should have no issue at all. Honestly, I don't think they want access to your data any more than you want them to have it. -
I traded my iPod Classic 80GB at the apple store for a junk one.
I recently traded my iPod Classic 80GB for a new one because my friends dock messed up my iPod. Then I received a "new one" (notice the quotes). This didn't seem like it was new. I got home and synchronized it to my iTunes. I ejected it properly and all the stuff like that. I picked a song and it played properly but, when i pressed the menu button it did nothing. So, I kept pressing it and eventually got it when I pressed it very hard, which shouldn't happen. I tested all the other buttons and i realized that the menu button didn't work properly, the play/pause button wasn't stable (you have to press it hard and hold it completely still until it turned off or played a song, the next song button didnt work, the iPod could not reset because of the broken buttons and everything was "laggy." (Meaning that the scrolling the volume up and down had a slow, very choppy movements). Also when it would go to another screen it would take about 3-7 seconds to react. When I tested my friends iPod Classic 80GB, it did not do any of this. Just the other day I tried to reset it (holding down the play/pause button and the center button) then all the buttons stopped working. I pressed every single button it did not work. It didn't even reset. Would I get a new one if I brought it back to the apple store?
The entire point of any warranty is that it guarantees against manufacturer defect for the term of the warranty. There is no guarantee past the warranty period. This is the way a warranty works.
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Can i take my iphone to the apple store for a ios 5 update?
If i take my phone to the iphone store will they be able to help me update to IOS 5? I dont have my laptop and am not sure if i am getting it back and when i go to update it on my moms computer it says that i need to make sure it is the computer i normally use. I backed up my iphone 4 on my moms computer and it is a authorized computer. Please help! i want to get the ios 5
I did a transfer of purchases onto the comPuter I have that I want to use. So now everything I purchased is on the new computer. The only thing I am curious about is once I update it and put all my purchases back on and restore it when I get my laptop back and sync it can I re download the iTunes library on my laptop? I am not worries about my music library not being there for a week or two. As long as I have what I purchased.
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