What do I do if I'm trying to reset my security questions but the link "send reset security information email to [rescue email address] isn't there on the screen? I need to click the link but it's not on the screen.
Trying to rest my security questions but the link isn't there
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118868)
Similar Messages
-
Hi I can't remember the answer to my security questions and I don't think I set up a rescue email adders when opening my account can you please tell me how I can gain access to my account
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90530) -
I need to reset the security questions on an Apple ID.
It does not give me the option to use a recovery email, although there is one on the account.
The only option is phone support, which I cannot use.
I need a chat or email option to reset security questions, can anyone help?
thanks!See If you forgot the answers to your Apple ID security questions - Apple Support
IF your rescue email is not working, your options are pretty limited - find a phone and call them is about the only way you are going to get things reset and workIng. -
The book I am reading has/had illustrations in it, which are marked as numbers surrounded by brackets. I click on them but I cannot open the link to the illustration. How do I open these?
The Safe Mac
The Safe Mac » Adware Removal Guide Genieo
Thomas Reed's Mac Malware Guide
AdwareMedic
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
Mac Virus Malware Info
MacBook Pro -
I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?
Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling -
A few months ago I purchased Snow Leopard, but realized too late that I already had Snow Leapord. What I need is Snow Lion upgrade. I did not open the software. Will they refund refund this or exchange it for the Snow Lion upgrade? Thanks!
All Updates to Snow Leopard are gotten from Software Update or from the Apple download site.
There is no Snow "LION". there is Lion and now Mountain Lion buit both of those are Download Only from the Mac App Store. You need to have Snow Leopard 10.6.6, .7 or .8 to have the Mac Apple store link on your Mac.
To get Lion you need to call the Apple Store, 1-800-MYAPPLE, and order it. They will send you a download code to your Apple ID Email address so you can download it from the Mac Appl Store.
Oh and when you call them to order Lion ask about returning Snow Leopard. -
I want to make new password for apple ID, but it sends link for reset to my old mail that I don't have access ages already. I have entered new alternative mail, but they still send reset link to old one. What to do?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
frozen rogue image on macbook air: synced iphone, was asked to download from itunes, to restart, did this. when restarted there was photo of chocolate saying 'love you'. never seen image, it will not delete, the techs at work tried too. No luck.Virus? any ideas?
I'm an applications developer and also run a part-time videography business. As such, I require more than 3.12GB of RAM. That is the physical limitation of a 32bit system. Pointless to stay on 32bit if you plan on having more than that much RAM.
I'm also not about to pay someone to fix my PC when I can do it myself. I was originally hoping for someone who had experienced the problem before to point me in the right direction so I didn't have to spend so much time trying to figure out what the issue was for myself.
Basically, in the end the problem was caused because right at the point in time when I chose to uninstall, and reinstall; Apple released a new version of iTunes. This version in turn had a requirement of iOS 4.2 to sync with the iPhone. This is a pretty embarrassing for Apple that they would release software reliant on other software before said software was released.
Had I realised I was downloading a newer version at the initial point of installation, this wouldn't have been an issue. I could've easily have rolled back iTunes to the previous version and gotten on with my life.
Another issue is that iTunes is not actually a 64 bit application. It masquerades as one to allow installation on the 64 bit platform. -
hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help
Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
Is there a way to create a PDF from outlook e-mail that does not embed the attachment? better, is there a way to convert the e-mail with attachement (not embeded) as pdf pages?
- Problem: I have 1400 e-mails with attachments that need to be converted into pdf and the attachments cannot be embeded.
System: PC Windows 7 using Acrobat X Prof. - Thank you!Hi ,
There is an option of embedding index for faster search while converting email to a PDF .
However I am not sure that will serve your purpose or not .
I would recommend you to get in touch with Microsoft support as well .
Meanwhile I'll work on it and get back to you in case I get a desired solution .
Regards
Sukrit Dhingra -
For the new iPhone 5s - is there not an option anymore to edit imessages without deleting the whole stream? There are some things I need to keep within a stream and some not necessary, and it looks as like no editing within a conversation?
Now I also know about pulling the message to the left to see the time stamp. Good to know, although I preferred it being right where I could see it without having to do a swipe or keystroke.
-
using office outlook under parallel desktop double click on an Excel attachement does not open the document in Excel.
double-click opens Excel Office 2011 for mac without the document.
It should open the document in Excel 2010 for Windows.In Parralells, choose the file you want to open.
Right Click on it and choose Properties.
In the General Tab you will see "Opens with:"
Click the "Change ... " button.
Then choose Excel 2010. The checkbox below should be set to "Always use ... " -
I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
i've forgotten the security question answers, still waiting for reset email, what should i do ????
Call your national Apple care number and ask for help. Find the number ...
Contacting Apple for support and service -
I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?
If you forgot the answers to your Apple ID security questions - Apple Support
Apple ID- All about Apple ID security questions
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Maybe you are looking for
-
URL reporting - suppress grouptree display in Activex viewer
Hi, We are running BOXI R3, using URL reporting to launch reports after a user has logged into Business objects in our app using the Java SDK to select reports, set parameters, etc. We have been using the Dhtml viewer as the default, but want to move
-
Error in importing install_root.xml
Hello Experts, We are installing Sourcing 7.0 system on Windows 2008 CE 711 with oracle 11.2.0.1DB. While importing install_root.xml file from DBIMPORT we are experiencing error in the step 'Install Platform System Data' The error is AssociatedAttrib
-
IllegalArgumentException when using Constructor expression in Named Query.
I have the following JPQL-query: SELECT NEW se.callista.test.dto.EmployeeReportData(e.firstName, e.lastName, a.city, e.employmentPeriod.startDate) FROM Employee e JOIN e.address a ORDER BY e.lastName, e.firstNamewhere EmployeeReportData is a dto (not
-
Hi, I'm having a slight problem with a dynamically generated button in flash. The problem is that the movie clips that contains the button is nested within several other movie clips. I am assuming this is why when i run the flash document, the movie
-
Understand statspack ??
Dear all, in a statspack report (session details) there are something like elapsed time, cpu used, memory sorts and etc. What does these mean and where I can get a detailed information about these. Any link would be helpful. Thanks SL