What do I do if I make an in-app purchase but don't receive them?

Please help!! I made an in-game purchase of game bucks but the continue to go missing and I am spending ALOT of money!! PLEASE HELP! Who do I contact for a REFUND?

Daymother wrote:
...! Who do I contact...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT4009 I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?

I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?

You contact iTunes support.

In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.

HT4009 i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account

i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account

Can you please reply, I have been waiting over a day for a reply to solve a problem that should be already resolved.

Hi im trying to make an in-app purchase but after i enter my password it says it cant complete the purchase. Any help?

Hi im trying to make an in-app purchase but after i enter my password it says it cant complete the purchase. Any help?

Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.

HT4009 I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support,

I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.

Click here and request assistance.
(82917)

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT4009 I am trying to make an in app purchase but am told purchase cannot be completed

I am trying to make an in app purchase and am not able too. What do I do to fix it. I have a credit on i tunes.

JVan03 wrote:
I am trying to make an in app purchase and am not able too.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: Some In-App Purchases require a Credit Card

HT4009 One of my apps won't allow me to make an in-app purchase but all my other apps will

I have several apps that I purchase in-app items from (extra lives, coins, etc...) I have one app that will only sporadically allow me to make in-app purchases. When it denies my request an error message appears advising me to contact the iTunes support store to complete the purchase. But 5 minutes later I can successfully make an in-app purchase on a different app so I know there is no issue with my payment method. How can I fix this problem?

Click here and request assistance.
(90504)

HT4009 I bought an in-app purchase but didn't receive what I was trying to buy But it took the money from my iTunes account how do I get this fixed

How do I get my money back on a in-app purchase
I didn't receive anything and it deducted from my iTunes account

Does the app have an IAP download option in that allows you to download them and/or does the developer's website have any info on it about what to do ? If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I keep trying to make an In-App purchase but something keeps popping up thst reads "Please Contact Itunes Support to complete this transaction." It's really making me mad, so what should I do?

Does anyone know how to fix this???

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I try to make an in-app purchase but it says cannot connect to itunes stor

I Am trying to make a purchase through a game app but when i give my appleID password it says that i cannot connect to itunes store.

Hello X_mallis,
Thanks for the question. After reviewing your post, it sounds like you are not able to connect to the iTunes store. I would recommend that you read this article, it may be able to help the issue.
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Made instore app purchase but did not receive it now what

I made an inapp purchase said it charged me but I didn't get it what do I do

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

HT4009 I tried to make an in app purchase, but it says cannot be completed. it used to work, and I do not have restrictions for in app purchase

as title

Hi biubiubiubiu,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
- Judy

HT4009 When im trying to make an in-app purchase, after I hit buy it says "your purchase could not be completed" My account is set up correctly so I dont know what the problem is"

Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly

Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

What do I do if I make an in-app purchase but don't receive them?

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