What do i do if my ipod wont start up ?

Ipod touch 4th generation. Will not start up charge or connect to itunes. The device worked this morning and later when i came home the device would not charge or start up. I tried to plug into the computer but itunes would not recognize it. The device was bought 2 months ago.

Yay! That means you are still in warranty.  If you end up needing service, as long as there is no major physical damage and you havent gotten it wet, you should be squared away.
Here's some stuff to try and of course the last step is get service on the iPod, so I put a few links down there to help you.
Source: http://support.apple.com/kb/ts2771
Will not power on, or will not turn on unless connected to power
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if the display turns on and…
The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
Locate a Service location: https://locate.apple.com (choose your country in the top right)
Call Apple for Mail-in Service (if available): http://support.apple.com/kb/he57
Set up service on your own or check options: https://selfsolve.apple.com
Questions about service and potential costs: http://www.apple.com/support/service/ (Choose your country after selecting your product)

Similar Messages

  • What do i do if my ipod wont turn on, charge, or connect to itunes

    what do i do if my ipod wont turn on, charge, or connect to itunes

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod wont start and itunes wont recodnize it, what happened and how do i fix it?

    I recently went to: settings, general, reset, and erase all data and settings, now my ipod wont start and itunes wont recodnize it, what happened and how do i fix it?

    - After being connected to a charging source for half an hour, reset the iPod and then connect to your computer and it if appears in iTunes restore the iPod via iTunes.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next see if recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • What do i do if my Ipod wont turn on? I was using it and it just turned off. My computer wont recongize it and it won't charge. It was perfectly charged before.

    what do i do if my Ipod wont turn on? i was using it and it turned off. My computer wont recognize it. It was perfectly charged before and I can't turn it on.

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • What do i do if my ipod wont turn on/off, shows a white screen, wont do anything, and wont connect to itunes

    what do i do if my ipod touch wont turn on/off, shows a white screen, wont do anything, and will not connect to itunes

    Let the battery fully drain. After charging for an hour try a reset
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    and restore as necessary.

  • Ipod wont start but syncs normally

    I have a problem that seemed to arrive about the same time as Apple updated iTunes to 5.0. My iPod Photo 60gb wont start up to play music anymore. It shows a picture signaling some error and the URL to Apples support site (apple.com/support/ipod) for a few seconds, then shuts of. Apples site gives no clues as to what's the matter though.
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    Well... my iPod is not starting at all. even after the steps this tutorial told me to do. i was trying to pick a song on my iPod and then all of a sudden it froze for about 3 minutes and then shut off. and i havent been able to turn it on since. the battery was charged and not low. i tried toggling the hold button and hitting reset even while it was charging with the battery and still nothing. all i hear is the iPod going "vroooom beep" over and over. like its trying to start but cant. its been doing that for almost 12hrs and i dont know what else to do. please help.

  • Ipod wont start up after 5.1.1 update

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    Try placing your device in to recovery mode and restore.
    http://support.apple.com/kb/HT1808

  • HT1349 my ipod wont start or sync

    how do i get the hardware serial number for my ipod if it wont start or sync

    Hi
    This forum is for XServes and Servers so your question is not really appropriate. You'd stand more chance of a response if you posted in the correct forum:
    https://discussions.apple.com/community/ipod
    The main page for all the forums is here:
    https://discussions.apple.com/index.jspa
    Consult this carefully before deciding which forum is most appropriate for your question.
    Look on the back of your iPod and you'll see it written there. It is quite small but it will be there:
    http://support.apple.com/kb/HT1459?locale=en_US
    HTH?
    Tony

  • What do i do if my ipod wont update to the newest firmware

    what do i do it wont work

    There is no way to predict how much longer the battery will work.
    To make it last longer see:
    Apple - Batteries - iPod
    But there is not really much you can do.
    Apple will exchange your iPod for a refurbished one with a new battery for $79 They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following is less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. You can purchase a replacement for about $10
    iPod Touch Repair – iFixit

  • What do u do if your ipod wont turn on and my hoome button is gone so i cant reset it help me plz

    so i have a ipod 5 and today it just did this thing were it would not turn on so i charged it and nothing happen u hold the power button nothing happend and my home button is broke and it wont connect or anything to my itunes what do i do

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • What do i do if my ipod wont turn on?

    I tried to restore my ipod because i forgot my password and now it wont turn on!!! Will it turn on? if so how do i get it on?!?!?!?! please help me!!

    - That symptom is covered here:
    iPod touch: Hardware troubleshooting
    - Have you dried out the iPod by:
    How to fix a wet iPod or iPhone | eHow.com
    - Water damage is not covered by the warranty.  Here is Apple prices for a refurbishe iPod for an out-of-warranry repair:
    Apple - Support - iPod - Repair pricing

  • What do i do if my ipod wont charge?

    my ipod nano 4th gen wont charge and it died with half a charge

    Try here:
    iPod touch: Hardware troubleshooting
    However, you may have a hardware problem based on the overheating and an appointment at the Genius Bar of an Apple store may be in order.

  • TS1383 What do you do if your iPod wont turn on

    what do you do if iPod won't turn on

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod wont start, and makes a kind of noise. what should i do ?

    my ipod will not start and it makes a kind of noise, what can i do ?

    Edmond...
    Make sure the battery is charged and try the 5 R's >  iPod classic Troubleshooting Assistant

  • What do you do when your ipod wont cut on?

    So I droped my ipod one day on the sidewalk, and now it wont even turn on. it stays frozen at the apple.... anyone got any ideas on how to fix it?

    Probably suffered internal damage after the drop. Discounted replacement Nanos are $65 for 8GB or $75 for 16GB, assuming you have the latest 6th generation iPod. If you have a different generation, please say so.

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