What do i do if my ipod wont turn on, charge, or connect to itunes

what do i do if my ipod wont turn on, charge, or connect to itunes

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable                     
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • My ipod wont turn on, charge, or connect to itunes

    I have an ipod touch, the third one i have gotten in about 3 months. All having the same issue. I'm about to say screw it and stop using apple products forever because this is completely ridiculous.
    WHEN the ipod was working it would come on for no apparent reason and start playing music even when it was locked. One day I went to listen to it and it wouldnt come on. I went to charge it and left it on the charger for about 4 hours, nothing. I plugged it into the computer, nothing. I plugged it into 5 different cables, nothing. I held down the center and power button until the apple popped up..... and nothing.
    Obviously I cannot connect it to itunes so PLEASE dont tell me to reset it via itunes. Can someone PLEASE tell me why this has happened to my last 3 ipods and how to possibly fix it?
    I no longer have money to have it fixed or to buy a new one, seeing as i bought this MAYBE 3 weeks ago. Sick of spending money on products that seem to crap out relentlessly.

    There is really no way to tell WHY it happened except may the Apple Genius. I have an iPhone 4 that is still working fine as well as an iPad 4, iPhone 4S and 7G iPod Nano. I have not had any problems.
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Iphone 5 wont turn on, charge or connect to itunes

    My daughters iphone 5 is about 18 months old, she's recently had problems with the battery draining from 100% - 0% in a matter of a couple of hours even when not in use. Last week the battery drained and wouldn't charge, i tried everything i could think of and some things i found on the net. Yesterday i took it to a repair shop and they tested the battery, the battery was dead and he couldn't get it to charge. I decided to buy a new battery and hoped this fixed the problem. The phone charged as normal and everything was fine but today the phone died in a few hours and now wont charge again.
    I've tried holding the home and power buttons for different amounts of time.
    I've toggled the volume buttons,
    left on charge for over an hour in the wall
    I've cleaned all the conections and found no dust or anything.
    I just can't get it to do anything.
    I've connected it to my laptop but i can't even get itunes to recognise the phone, it's now been conected for a couple of hours and nothing is happening.
    I've tried different chargers but as the chargers work with my own phone it can't be a faulty cable.
    Is therre anything else i can try?

    Hello Claire_80,
    Thanks for using Apple Support Communities.
    The following troubleshooting steps will help in resolving this issue of the iPhone not powering on, and also not being recognized by iTunes:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take care,
    Alex H.

  • What do i do if my Ipod wont turn on? I was using it and it just turned off. My computer wont recongize it and it won't charge. It was perfectly charged before.

    what do i do if my Ipod wont turn on? i was using it and it turned off. My computer wont recognize it. It was perfectly charged before and I can't turn it on.

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES. Maybe this is because of the new release ios 8.1 where after the update it went recovery mode then i didn't restore, i set up a new ipod. What's wrong? Is ths bcoz of ios 8.1?

    My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
    Maybe this is because of the new release ios 8.1 where after the update it went
    recovery mode then i didn't restore, i set up a new ipod.
    What's wrong? Is ths bcoz of ios 8.1?

    How do you do that
    lllaass wrote:
    Try:                                               
    - iOS: Not responding or does not turn on          
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Ipod Touch will not charge or connect to Itune, keeps reverting to apple logo?

    My Ipod Touch will not charge or connect to Itunes/computer
    Ipod switchs on charge logo appears then switchs to apple logo

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Ipod wont turn on and  isnt recognized in itunes

    my ipod wont turn on even if i leave it plugged in all day and night on my computer i tried toggleing the hold button and pressing the menu and middle button at the same time and nothing happens its black still. my ipod isnt being recognized in the itunes either. i deleted the itunes from my computer and downloaded it again a few times but still nothing happens. i even tried on a friends laptop and my ipod still wont turn on even if i leave it plugged in all day and night on my friends laptop and it wont show up in the itunes on their laptop either. can someone give me some helpful advice or will i have to go to a apple store or send it in for repairs? also i have almost had it for ayear at the end of this month does anyone know how much it will cost if i have to send it in for repairs? please help.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • My ipod 4 will not turn on, charge or connect to itunes/computer. nothing has happened to it to cause any damage to the hardware.

    i have  n ipod 4th geration. it has no hardware damage or water damage. it will not turn on, charge, or connect to itues/computer. my computer will not even pick up any hardware connection when i plug it in. the screen stays black. ive tried holding the power and home button then letting go of the power button but nothing seems to be working. someone please help.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • What do i do if my ipod wont turn on/off, shows a white screen, wont do anything, and wont connect to itunes

    what do i do if my ipod touch wont turn on/off, shows a white screen, wont do anything, and will not connect to itunes

    Let the battery fully drain. After charging for an hour try a reset
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    and restore as necessary.

  • What do i do if my ipod wont turn on?

    I tried to restore my ipod because i forgot my password and now it wont turn on!!! Will it turn on? if so how do i get it on?!?!?!?! please help me!!

    - That symptom is covered here:
    iPod touch: Hardware troubleshooting
    - Have you dried out the iPod by:
    How to fix a wet iPod or iPhone | eHow.com
    - Water damage is not covered by the warranty.  Here is Apple prices for a refurbishe iPod for an out-of-warranry repair:
    Apple - Support - iPod - Repair pricing

  • My ipod wont turn on, charge, or reset.

    my ipod wont charge or be reset when i pulg it into the computer. what do i do.

    See Here for
    iOS: Not responding or does not turn on
    Frozen or unresponsive iPod touch

  • What do i do if i dropped my iphone 5 and it wont turn on, charge, or sync with itunes!

    iphone 5 wont turn on and charge and sync to itunes. HELP

    Please make a Genius Appointment and take it in for service.

  • What do u do if your ipod wont turn on and my hoome button is gone so i cant reset it help me plz

    so i have a ipod 5 and today it just did this thing were it would not turn on so i charged it and nothing happen u hold the power button nothing happend and my home button is broke and it wont connect or anything to my itunes what do i do

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • TS1383 What do you do if your iPod wont turn on

    what do you do if iPod won't turn on

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • What does it mean when my ipod wont turn on for 5th generation

    My iPod doesn't want to turn on. I will hold the power button but nothing happens. Earlier today before this was posted, my IPod was working fine. What does this mean?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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