What do I do if my iTouch does't turn on or off and just shows a white screen?

I was on fb and it suddenly freezes. I press the button (not the on/off one), and then it doesn't respond. I try the on/off button next and it still doesn't respond. I try doing both and it goes to a white screen. I guess it's still on because the light is pretty much on. But what do I do? I use this iTouch to contact people and it's important that I get it back to normal ASAP. Please help!

Let the battery fully drain. After charging for at least an your try:
iOS: Not responding or does not turn on
If still problem time for an appointment at the Genius Bar of an Apple store.

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I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do!

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How, EXACTLY, did you get it "unlocked"? ONLY the carrier it's locked to can authorize unlocking it. Anything else is a hack.
You can not get help here for a hacked phone.

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Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work.

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What can I do to fix this?

I wish i was replying because i could help. I just wanted to reply because my pod did exactly the same thing. except now it turned off and will not turn back on.

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My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
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This might help
http://support.apple.com/kb/ht3406

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Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.

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Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right. It won't sync with itunes due to an error. What can I do?

I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right of the screen. It won't sync with itunes due to an error. What can I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If it does not resolve the issue, the device is permanently damaged and will require replacement.

I turned my iPhone3G off and now it won't turn back on. Can anyone suggest what I should do?

I turned my iPhone3G off and now it won't turn back on. Can anyone suggest what I should do?

plug it in
in a charger or a computer system
if it does show the charging - let it stay there and have it nominally charged - the battery may be failing.
if it does not show anything on screen - try resetting the device (top power button + home button for approx 10 -12 seconds) or check the cables.

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What is the extra slot at the top of the white phone? Is it the proximity sensor and just shows thru the white face?

What is the extra slot at the top of the white phone? Is it the proximity sensor and just shows thru the white face?

Perhaps I used that screen name 18 months ago before the iPhone 4 came out and just forgot it. It does show my email address in the profile. I kind a like it so I'll keeping using it. What 18 months can do for your mind.

While downloading the latest IOS update to my iPhone 4, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

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If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy

I have a life proof case my phone was in a hot tub for 30 sec and it turned its self off and wont turn back on what do i do ??

i have a life proof case my phone was in a hot tub for 30 sec and it turned its self off and wont turn back on what do i do ??

You can try putting it in bag with rice for about 4 or 5 days and the try to turn it on. The rice will help the drying of the iPhone. Do not attempt to turn it until you take it out of the rice.
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What do I do if my iTouch does't turn on or off and just shows a white screen?

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