What do I do if my new macbook air does not accept my password even if I've tried more than a few times?
Hi there,
Just bougiht a new macbook air and the start up screen is not accepting my password even though I have typed it in a few times and correctly. I have already used this mac previously for 2 days and have added microsoft office today but this is the first time I have logged in since the installation.
I don't understand why the password isn't being accepted. Could it be the installation? Or do I need to reset my macbook air?
Just a note, I'm not proficient using a Mac.This is my first macbook.
Many thanks for the help.
Tony
You can reset your password with the install cd or usb ...
Follow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset. "Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, that administrator account may be used to reset the passwords of other administrator accounts using the steps described above. These steps require an optical drive; if your Mac does not have an optical drive and you have a Mac OS X v10.6 Install disc, see below.
Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
Choose a language, click the arrow button to continue,
Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
Mac OS X v10.3: Choose Reset Password from the Installer menu.
Similar Messages
-
I can log into apple on my laptop but my brand new ipad air will not accept it, what do I do now?
Won't it accept it where? Did you go to Settings> iTunes & App Store>Apple ID, and sign in there?
-
New MacBook Air does not read Pages properly
I migrated my old MacBook Air (2 years old) to my new MacBook Air (one month old) transferring Pages application and many documents in Pages, which I use to edit a magazine.
At first my new MBA refused to open any Pages documents, so I re-installed iWork from CD (using Remote Disc from my iMac). Now my new MBA does open Pages documents, but with disrespect for fonts:
- what was in bold appears in regular font
- what was in italics appears either in regular font or bold+italics
This is a complete disaster as it means I cannot work in the magazine when I travel with my MBA. Plus, I have already given away my old MBA to a friend!
Can anybody help?
Thank you !
IsabelLelel wrote:
I migrated my old MacBook Air (2 years old) to my new MacBook Air (one month old) transferring Pages application and many documents in Pages, which I use to edit a magazine.
Did you moved the folder
Macintosh HD:Library:Application Support:iWork '09:
from the old machine to the new one ?
This folder contain a lot of required items.
Without them, iWork's applications can't work.
Don't forget that the license clearly state that *_you must remove the app from the old machine_*
Yvan KOENIG (VALLAURIS, France) mardi 15 février 2011 11:04:24 -
My new macbook air does not recognize my line in for recording. Please advise
I plug into a soundboard from a church and record with a line in on my macbook - or at least I did. My old one recognized the line in under sounds but this new one doesn't seem to acknowledge??? Help
Hi Brad Mason,
Welcome to the Apple Support Communities!
I am glad that your MacBook Air can connect to the internet using your Time Capsule but I can understand the frustration of not being able to print or back up using Time Machine either. For setting up your printer, I would suggest working through the first attached article.
Mac Basics: Printing in OS X - Apple Support
For making sure that your computer is set up and backing up to Time Machine correctly, I suggest reading over and working through the next attached article.
Mac Basics: Time Machine backs up your Mac - Apple Support
If after verifying that your computer is set up with your printer and Time Capsule correctly you are still having issues, please let me know what errors you receive or what happens when you attempt to print or back up your computer.
Cheers,
Joe -
I just bought a 2012 Macbook Air with 2.0 processor, 8GB Ram 256GB harddrive, and it is SLOWER than my old 2008 macbook online. Anyone else have this problem?
This is the itunes forum.
You are not addressing Apple here at all. -
What is the best skin for new Macbook Air 13"?
What is the best skin for new Macbook Air 13"?
I have a new Air and want to protect it from scratches and such.
Thanks in advanceSorry, I don't like "skins". They inhibit the heat transfer necessary to keep your MBA cool. Get a soft or hard case to store it when not in use. I like Speck products.
Just take care of it. Battle scars make it uniquely yours. -
I spill all my coffee on my new MacBook Air, its not working anymore, what should i do ? I have to buy a new one coz its pricy to fix it.
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement. -
I have a new MacBook Air. I set my password the other night when I was half asleep and can't remember it. Im still working on my old MacBook Air and can't get through the password gate on my new one. How can I reset it on that computer? I can't even get to the internet.
Thanks!Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Select Terminal from the Utilities menu. At the Terminal prompt enter:
resetpassword
Press RETURN. You will get a GUI in which you can reset your password. -
Purchased Lightroom software on disc, new MacBook Pro does not have a disc drawer.
Purchased Lightroom software on disc, new MacBook Pro does not have a disc drawer. Have already opened box. Searched online and someone suggested downloading the LR trial, and set up Cloud, then can enter the serial number to complete the purchase. Which is what I did, but the serial number is being rejected.
Ok, maybe what they’re calling Creative Cloud is merely your Adobe ID, an e-mail and password to login with. The LR5 6 update link is probably what you want to download—all updates are downloads, anyway, so there’s no need to have a disc reader as long as you have internet and the serial number.
Here is the LR 5.6 update for a Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5822
Another issue might be that what you think is a serial number is a redemption code that needs to be converted to a serial number using this website: http://www.adobe.com/go/getserial A clue that you have a redemption code is that it has letters and numbers. A serial number is just numbers and the first few are 1160-something. -
My new macbook air is not synching with my iPod classic anymore
any ideas on why my new macbook air is not synching with my iPod classic anymore? It used to just show up on iTunes but it's not there now
iTunes will only transfer music from the iPhone that were bought at Apple's iTunes store. You'll need to use a third party program such as Senuti to transfer music you got from other sources.
-
I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@
yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
pls my macbook air is not booting up,when i switch it on the apple logo blinks with a question mark in it.what do i do?, pls my macbook air is not booting up,when i switch it on the apple logo blinks with a question mark in it.what do i do?
See here > http://support.apple.com/kb/TS2570
-
New Macbook Pro does not start up after updating...HELP!!!
Hi,
My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
Can somebody please help me?You should probably post your question in the MacBook Pro discussions:
http://discussions.apple.com/category.jspa?categoryID=190 -
What should I do if annemen the Macbook Pro does not want a USB stick? Please Help me?, What should I do if annemen the Macbook Pro does not want a USB stick? Please Help me?
What are you talking about? What is annemen? Clarify.
-
HELP! My MacBook Air does not switch on at all
My MacBook Air does not switch on at all. I press the "switch on" button but nothing happens. The battery is fully charged and the laptop is absolutely new (2 month of rare use). Have no idea what's wrong with it.
Thanks in advance.Hi Aliyusha,
welcome to the forums. I'm sorry to hear about your computer issues.
Do you get a chime? dose the sleep led turn on or blink? What about the led on the power adapter, that LED on or off?
Apple Portables: Troubleshooting MagSafe adapters
http://support.apple.com/kb/TS1713
Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Maybe you are looking for
-
Please help me figure out how to get my 3rd generation ipod to have the newest software in order to download apps. It will not let me.
-
Mail won't open! Pinwheel of death is taunting me!
Hi, Maybe someone can help me out with this. Out of nowhere a couple of days ago my Mail application stopped working on my G5. I open it from within the dock and the main window opens butno mail accounts open up. All that happens is that colorful lit
-
My ipod doesn't update in itunes. When i try updating it, the message "Songs on the ipod (said ipod) cannot be updated because all of the playlists selected for updating no longer exist". When i try to manually manage the songs on my ipod, i put the
-
I have via onboard sound (KM400/KN400) abit mobo and would like to know what the procedure is to add sound. I come from a freebsd background so recompiling a kernel isn't a problem... besides the error messagebox in gnome is starting to get on my ner
-
Checkpoint not complete & more online redo groups
Hi When i doing a import i found in alert log checkpoint not complete.I am planning to add 2 more groups.TO add online redolog groups & and to take affect in database,whether we need to shutdown the database and restart again. If i have to shutdown t