What do I do if the ipod froze and a white screen appeared?
My daughter was playing with her ipod touch 4th gen. She went to play te Jenga app and the screen froze. We tried to reboot but all it did was go to a white screen with a horizontal stripe down the middle. Any suggestions? It is only a month old.
iPod touch User Guide (For iOS 5.1 Software)
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I click on the firefox icon and a white screen appears and nothing else
Internet explorer works fine but Firefox has quit completely. I don't like internet explorer and would like to get my Firefox working again, The white screen will remain there forever. I tried reloading but a window appears and says I already have Firefox
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, #p#ly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
My iMac turns on. A white screen appears, then a apple appears, then the wheel starts to turn but my computer never boots all the way on?
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i tried to restart and re download everything and it still is doing the same thing. this keeps happening alot and i have to end up taking the ipod to the apple store to have them erase everything on my ipod to restart it. is there anything i can do at home to fix it
Have you tried to put the device into DFU mode?
To put the device in DFU mode,
1. Connect the device to iTunes
2. Hold both the power button and the home button down simultaneously
3. After 10 seconds, release the power button but leave the home button pressed
4. iTunes should then recognize that the device has entered DFU mode and ask to restore.
I hope that helps.
~Lt. Leviathan -
What does it mean when I turn on my iPod Touch and a white screen shows up? Nothing else comes up.
Everytime I try to turn it on, a white screen comes up and nothing else. I just used by iPod Touch last week and everything was normal.
No, you don't have a virus, but if that folder has a flashing '?', it means your Mac can't find its' system:
http://support.apple.com/kb/TS1440
or, other possible causes:
http://support.apple.com/kb/TS2570
Take a look at those and see if any of those suggestions help. -
My daughter was playing on her Ipod Touch when the screen went white. It will not turn off or do anything. Has anyone else had this problem and know what may work?
The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off. Once i charged it, it turned on and is working normally again
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Why can't I watch movie on iPhone I purchased.video stopped wifi is fine just can't watch movie I purchased from iTunes want a refund
There are a number of methods to contact iTunes Support when you have a problem with a purchase. You can try the 'report a problem' page to contact them : http://reportaproblem.apple.com
Or you can use this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My ipod recenly froze with the last update. bestbuy gave me a replacement. the new one will not connect to the computer or itunes. i followed all the instructions and - nothing. It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes. i don't get it. i'm not a supertech so i don't know what to do. help!!!!!!
Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them! -
My ipod froze and even though i reset it still forzen what do i do
my ipod froze and even though i reset it still forzen and i don't know what to do. Also if i buy a new ipod touch and sycn and again with itunes will i still have my contacts from the frozen ipod??
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414 -
I have a iPad mini an my friend in pa has the iPod 5 and when we try to face time or audio call we can't hear each other what should I do ?
Make sure both parties are running IOS 7.1.1
http://support.apple.com/kb/TS5419 -
What do I do when the iPod touch asks to be plugged into it ouch and nothing happens. The PC asks to use password on iPod touch and it can't be done.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
So, I bought the iPod shuffle and when I plug it into my mac, the option of syncing doesn't appear. What do I do?
Does the Shuffle appear ini Tunes at all? If not try using a different USB port and double checking to make sure the other end of the syncing cable is firmly seated in the Shuffle.
B-rock -
My Ipod Froze And It Froze On Pandora And I Can Hear Pandora But I Click The Home Button And It Doesn't Work? Help Me
Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo. -
i spilled a pop on my ipod and it froze up. the screen was loced on the battery symbol sign and i forced a shut down. It tunred off and wont turn on. Later a white screen popped up and after the apple logo popped up and dissapeared. I have tried to connect it to my computer and it said that the iphone(itunes read it as such) was in recovery mode. How do I get this thing to work again?
Leave the iPod off and place it in a container with dry rice to absorb moisture. Let it thoroughly dry.
Realistically, the chances of it working correctly again are slim, especially if the pop was sugared. -
HT3302 what if i pay for the iPod to get fixed, because it doesn't have warranty anymore?
my iPod touch 4 has accidently gotten wet, to where the screen is turning blank. The warranty has ran out, like about 2 years ago, and Apple won't fix it for free, i know that for a fact. What if I pay for the iPod to get it fixed? Will Apple still fix it? If so, How much?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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