What do I do? My purchases that were downloading have totally disappeared?

I have been struggling with iTunes ever since I signed up. I can't seem to find any way of direct contact so have come here.
First, I couldn't get the downloads done in the order i wanted; NOW my downloads have totally disappeared from my purchase list (and I hadn't finished downloaded by a long shot!) What do I do now? Is there anyone I can contact directly for HELP! I am so frustrated. thanks, beth

Hey Beth,
This is the website: http://www.apple.com/support/itunes/store/download/ to contact the iTunes Store reguarding download issues.
The form at the bottom of the page will allow you to contact iTunes Store Customer Service.
Try this, click on Store inside iTunes then Check for Purchases. Are the downloads resuming?
Jason

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